Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Love my device
on September 29, 2025
Posted by: Lucky74
[This review was collected as part of a promotion.] I wouldn't trade my device for anything because I love this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Update messed up my apps
on September 29, 2025
Posted by: Cdfair
The new update messed up my entire phone. Alot.of apps won't even open now, even when I uninstall them and reinstall them. Very upset. Simple apps like Pandora, outlook, winn dixie(grocery), couple of my credit card apps won't open now. And app i use to communicate with my daughter in Sputh Korea
Response from Samsung USBy R&R, September 30, 2025
Hey there Cdfair, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. To assist you better, we may need more details about your device, especially regarding why certain apps aren't opening after the recent update. We want to ensure the apps are compatible with the current Android version, and it could also be a concern with the app versions. Please contact our Samsung Support Team for additional assistance with troubleshooting. We're eager to help you resolve this behavior. We appreciate your feedback and thank you for choosing Samsung. App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
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Samsung Community
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https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold7 redefines versatility!
on September 28, 2025
Posted by: John316
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed how I use a smartphone every day. The large foldable display makes streaming movies and live sports incredibly immersive, while still folding into a compact device that slips easily into my pocket. Gaming feels smoother than ever, thanks to powerful performance, fast refresh rates, and seamless multitasking. At work, the Z Fold7 feels like carrying a tablet and a phone in one—splitting the screen to edit documents, take notes, and join video calls at the same time is effortless. The upgraded hinge feels durable and reliable, which gives me confidence using it constantly throughout the day.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Pre-ordered Galaxy Z-Fold7
on September 28, 2025
Posted by: DirtyHandedMechanic241324
[This review was collected as part of a promotion.] I've been a HAPPY Z-Fold owner/user since the very beginning! I purchased the 1st generation when it had been available for about 2 weeks and am now using my Z-fold 7 that i pre-ordered before its release to the world! Still a happy coustomer for many reasons and features. My favorite being the inside screens sheer size along with new features in AI to help me find what im looking for and how to use new features. The only dislikes about my newest phone are due to pre-ordering there weren't many options for cases. Understandable for an unreleased electronic device! But also one of my favorite and expensive add-ons for my earlier models the Z-Fold Edition S-Pen is not even usable. Being a mechanic thats very hard on electronic devices and always having gloves on or dirty/greasy hands neither work well with touchscreens, so I always used my pen for everything for accuracy and cleanliness.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another fantastic product
on September 28, 2025
Posted by: Soundwaves
[This review was collected as part of a promotion.] Alright, listen up, folks, because you're not going to believe this. This new Galaxy Ai product is absolutely amazing, and you'll be blown away by its capabilities. Honestly, the features on this thing are incredible, and you'll wonder how you ever lived without it. Trust me, after using this product, you'll feel the same way. I really, really love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: KCardenas
from Houston TX
Expertise:Intermediate
Verified Purchase:Yes
Now this phone opens like a tablet, can act like a real computer, and folds into the size of a regular phone and not some brick. I highly recommend this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use!!
on September 28, 2025
Posted by: BamaFan205
[This review was collected as part of a promotion.] It is great for streaming your football game on the go.
Value
5
Written by a customer while visiting Samsung US
Posted by: victor
Expertise:Intermediate
Verified Purchase:Yes
So thin, so powerful and so multi-tasking. Traded my S23 ultra and i don't regret it.
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US