Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
This product is okay so far but the screen is not
on October 1, 2025
Posted by: Moonmoon
[This review was collected as part of a promotion.] Like the feature, always loved the software but the main screen is responsive anymore. I think the hinge is not going to last either.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Hi Moonmoon, Thank you for sharing your thoughts on the Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge with a flexible frame, a Snapdragon 8 Elite processor, and an IP68 rating for dust and water resistance. Using Flex Mode and Multi-Window transforms your phone into a powerful multitasking device! We might need more details about how responsive your Cover screen is to better understand your experience. The hinge has been reinforced more than ever before. Please contact our Samsung Support Team to discuss warranty options or repair services if necessary. We appreciate your review and thank you for choosing Samsung’s innovative technology. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!!!
on October 1, 2025
Posted by: David2000
[This review was collected as part of a promotion.] I love the size of the phone and all is features plus I love using galaxy Ai it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on October 1, 2025
Posted by: chefbog
[This review was collected as part of a promotion.] rely on my phone for everyday use for work. great phone!
Value
5
Written by a customer while visiting Samsung US
Posted by: Tony S
Verified Purchase:Yes
Massive upgrade from the Fold 4 and iPhones. My only gripe with the Fold 7 is that the battery life and charging speeds need improvement, as they have remained the unchanged for the past several years/models. I would gladly sacrifice some weight and thinness for an improved battery life and performance.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with lots of features
on September 30, 2025
Posted by: Fishman
[This review was collected as part of a promotion.] Plenty of features to play with. Galaxy AI is new to me and im still getting used to it. Camera is decent just wish they make the fold with the 100x zoom. Really like the phone and all the extras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and how thin it is.
on September 30, 2025
Posted by: Utahdude91
[This review was collected as part of a promotion.] Love that I can open the z fold 7 when you want a bigger screen to use more than one app at a time. When I use the Samsung browser it's super nice to use the galaxy AI and just summarize the page instead of seeing all the ads and other distracting stuff.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rickie C
Verified Purchase:Yes
I am visually impaired and this has been the best phone yet for me! Very light weight and the screen is very clear and bright.
Thanks
Samsung!
Thanks
Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone & Easy to Use
on September 30, 2025
Posted by: JohnInSC
[This review was collected as part of a promotion.] Very intuitive AI which helps make every day life easier. I must take medications at the right time of day and the reminders keep me on schedule. At my age, the tablet like screen is a huge plus as it makes everything easier to read. Video quality is amazing & large screen makes them even better. Additionally, the on screen keyboard is large enough to keep me from "fat fingering" which saves time by reducing errors in typing. It has an outstanding camera system as well.
Battery life has been great. I use this phone for both business and personal calls with the multiple SIM capability and seldom see the battery go below 30% over a 12 hour day.
Over all, I am willing to say the Z Fold 7 is the best cell phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US