Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,187 Reviews)
Open Ratings Snapshot
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Good phone
on October 3, 2025
Posted by: Hehehehexd
[This review was collected as part of a promotion.] I like the phone, it's nice. It's a lot more durable than I thought it would be since this is my very first foldable phone. The galaxy AI features are so nice and helpful to use on the daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for work and school
on October 3, 2025
Posted by: MadameM
[This review was collected as part of a promotion.] I really love the Galaxy Z Fold7- it's like having a tablet and phone, not to mention the very satisfying click you get when you close it! Reminds me of being able to close my phone to hang up in the early 2000s lol I only took a star away for my concern for the screen over time opening and closing it repeatedly might have on it in the future. The Galaxy AI works great for work when I'm struggling with a prompt or the words I'm trying to use, I would say it's better than other Chat AI's I've used so far- definitely worth a try!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thin and Light with Strength and Performance
on October 3, 2025
Posted by: RUbe01
[This review was collected as part of a promotion.] Experience a device that seamlessly integrates into your daily life. Designed to be thin, light, and exceptionally strong, it offers all-day comfort and durability. Don't let its sleek profile fool you—it delivers great performance for everything from demanding work tasks to immersive entertainment.
Fueling this experience is the cutting-edge Galaxy AI, one of the most powerful and versatile tools at your disposal, streamlining both your professional workflow and everyday tasks. And with great battery life and super fast charging capabilities, you spend less time tethered to an outlet and more time enjoying your day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This goin to be the best phone you were will neede
on October 3, 2025
Posted by: Jonnynumber5
[This review was collected as part of a promotion.] I been using Samsung since they came out i really have nothing bad to say about it i really love them down to the frist Samsung to the new Flip 7 and it can only go up from here i think thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Samsung phone i want the new one but can't but i
on October 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I dint the money to buy right..it would be nice to have a bee phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Phone
on October 2, 2025
Posted by: Rwmgd2
[This review was collected as part of a promotion.] The Fold 7 finally makes a foldable phone worth using. I've had several fold models over the years and none stack up to the 7. It's simply amazing and doesn't feel like a foldable when closed. Samsung got this one right. 10 out of 10! GalaxyAI is amazing too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great device!
on October 2, 2025
Posted by: LovemyZFold7
[This review was collected as part of a promotion.] For me this is the perfect device. Yes, it's a phone but it's much more. I'm a 65 year old male and don't see as well as I used too. With this device it's so much easier to use and read what I need to. Reading the news, playing my games (retired so have lots of time to play). Using the keyboard is much easier as well. With it open you can use both hands to type. Of course anyone who sees me using it has to know what it is. Common question "is that a phone"? I plan on upgrading my wife's phone to a Z Fold 7 as soon as I can because I know she will love it as well. Always been a Samsung product person. All my phones, watch and tablets have been Samsing devices. The battery life is great even if I have been gaming all day! Samsung has outdone themselves with this. Galaxy AI is great also. Can't recommend this device enough!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone, but battery life isn't great
on October 2, 2025
Posted by: 5thgenfolduser
[This review was collected as part of a promotion.] Best phone I had yet but need to charge it at least once or twice to make it through the day.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 3, 2025
Hey there 5thgenfolduser, Thank you for reviewing the Galaxy Z Fold7. You highlighted that it offers a great overall experience but noted that the battery life needs more frequent charging. The device's dual-screen design and advanced multitasking features naturally use more power, but many users find a good balance by utilizing the battery optimization and adaptive power management features available on Galaxy devices. We're pleased to hear you consider this your best phone so far, and we’re happy you’re enjoying the Z Fold. Thank you for your feedback and for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
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