Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Fold7 vs S22 Ultra
on October 4, 2025
Posted by: Unknown
[This review was collected as part of a promotion.] I went from an S22 Ultra to the Fold7 and it has been a wonderful change. There is one thing I do not like. I am used to the big screen (front screen for the fold) I feel like with the fold my hands are cramped when trying to type. It feels like trying to use 2 hands to type using the front screen is too much (that is just the habit I developed with the bigger screen).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Enhanced AI / Features
on October 4, 2025
Posted by: PayPapi
[This review was collected as part of a promotion.] The integration of advanced artificial intelligence significantly streamlines task management capabilities. Users experience a simplified approach to organizing daily activities, resulting in improved efficiency. This technology intelligently anticipates needs, offering proactive suggestions and reminders to stay ahead of deadlines. By automating certain steps, it allows individuals to focus on more essential matters, optimizing time. Overall, the system provides a user-friendly experience to enhance productivity.
The innovative design of the device allows for a larger display when unfolded, offering an immersive viewing experience. This unique feature enables users to multitask efficiently, boosting productivity. The enhanced durability ensures the device can withstand daily wear and tear. Furthermore, the improved camera system captures stunning photos and videos. Ultimately, the device delivers a seamless and versatile mobile experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrades
on October 3, 2025
Posted by: ToadMaster
[This review was collected as part of a promotion.] The Fold 7 is a massive step forward from the Fold 5 and 6. The addition of Galaxy AI is more useful than you would think. Integrates very well with a multitude of apps and functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing hardware, features and quality. Software i
on October 3, 2025
Posted by: Roseyishere
[This review was collected as part of a promotion.] Samsung must work much more closely with Google and not try and compete by improving apps, rather they need to extend them. The hardware is fantastic, but their application software is always two steps behind.
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hi Roseyishere,
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The future of phones
on October 3, 2025
Posted by: FoldFan5
[This review was collected as part of a promotion.] This phone has truly felt like the next evolution of handheld devices. Galaxy Ai is a useful assistant that has helped organize my day in new ways. It's also a beast for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on October 3, 2025
Posted by: Dazesie
[This review was collected as part of a promotion.] I love it, I love being able to have an option to use the big screen or the small screen if I wanted to. Amazing customization also as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone but lacking the battery power!
on October 3, 2025
Posted by: Highstrider
[This review was collected as part of a promotion.] I use my Fold 7 for my business and personal banking needs, watch YouTube channels, interact with business, personal and other important needs. I like the scan features, the video enable calls, and the ability to notify me with my schedules. However, the need to recharge my phone half in the day was very disturbing. I hope that the engineer or the developers will prioritize the efficiency of the battery system.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device, love everything about it!
on October 3, 2025
Posted by: GalaxyZFold7rules
[This review was collected as part of a promotion.] I love Galaxy AI. It's fabulous and almost never wrong.
Value
5
Written by a customer while visiting Samsung US