Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,186 Reviews)
Rating breakdown 7,186 reviews
5 Stars
5,916
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great overall phone what the fold should be
on October 5, 2025
Posted by: Dbm1017
[This review was collected as part of a promotion.] It fills all my needs, the camera is amazing. It makes multitasking on the go super easy. The display is vibrant and the size is perfect.
At first I didn't care much about the GalaxyAI suff but alot of the options it can do are great the circle to search ks super useful for thkse moments when you want to know. The translate is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how it folds to protect the screen
on October 5, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] I use my phone mainly for work and it is incredible how fast and reliable it is. Plus since it folds together I love hownthe screen is always protected.
Plus the galaxy AI works great.
Plus the galaxy AI works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen protector
on October 5, 2025
Posted by: Samomarno
[This review was collected as part of a promotion.] We need more easy screen use and fast reply to get more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size Matters
on October 5, 2025
Posted by: Sidewinder10
[This review was collected as part of a promotion.] I love the size of the screen when opened. It is big enough to watch a movie or stream videos. Using Galaxy AI help show all the features of the Z-Fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I miss the s-pen
on October 5, 2025
Posted by: BrewmasterB
[This review was collected as part of a promotion.] I had a fold in the past and recently switched from an s24 ultra. While I love this phone and the new galaxy Ai, I really miss the s-pen functionality. Even if it was sold separately I would have given 5 *
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,
Thank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsunge Aced the test
on October 5, 2025
Posted by: Ikarus
[This review was collected as part of a promotion.] The sleek stylish design of the Galaxy Z Fold is flawless, paired with the smooth interface that allows you to in-depthly customize your phone with ease. They truly out done themselves this time around. I use my fold for gaming mostly so ive really put this phone to the test, an it pass with fly colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it awesome
on October 5, 2025
Posted by: MILKMAN
[This review was collected as part of a promotion.] I love my galaxy fold i love to watch tv on my big screen
Value
5
Written by a customer while visiting Samsung US