Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,186 Reviews)
Rating breakdown 7,186 reviews
5 Stars
5,916
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Rated 8/10
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love the phone over all. But sometimes there's lagging. Which is normal for a new phone. Nothing a simple update wouldn't fix. There's issues when opening and closing switching between the screens. Sometimes when I close it the phone gets stuck in landscape with the phone turned to the side and the keyboard will get stuck in the phone. But locking the phone and unlocking it fixes. And sometimes the inner screen in unresponsive. But again just have to lock the phone and unlock it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The bestttttt!!!
on October 10, 2025
Posted by: Brittany
[This review was collected as part of a promotion.] I love galaxy AI ! The fold 7 puts samsung ahead of all the brands!!! I waited intill the phone was perfected to purchase my 1st fold!! Im loving it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 10, 2025
Posted by: Starss
[This review was collected as part of a promotion.] I use the larger secondary screen for more things that I thought I would.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!
on October 10, 2025
Posted by: Miguelito
[This review was collected as part of a promotion.] Galaxy fold 7 is awesome
I love it ....it's amazing and practical
I love it ....it's amazing and practical
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all features of this phone
on October 10, 2025
Posted by: Yayizz
[This review was collected as part of a promotion.] Love the way it feels to have a phone and also feel like I also have a tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable!
on October 10, 2025
Posted by: Javoman
[This review was collected as part of a promotion.] This phone is great—I love it. It’s much thinner than the previous version. It feels like a regular phone with a huge screen hidden inside. I just wish it had the same camera setup as the S25 Ultra or S24 Ultra. I came from the S24 Ultra, and I really miss the zoom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on October 10, 2025
Posted by: GalaxyGal
[This review was collected as part of a promotion.] The battery life is not the best, it's constantly low even being a brand new phone. The rest is great just the battery quality.
Value
3
Response from Samsung USBy R&R, October 14, 2025
What’s up GalaxyGal,
Thank you for taking the time to reach out and share your thoughts on your Galaxy Z Fold7. With an impressive 4,400 mAh battery, let's see if we can help improve the battery performance on your device. Samsung Galaxy phones and tablets have settings and features to help you monitor and extend your device's battery life. Keep track of battery performance and use power-saving modes when needed to maximize your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can identify what is draining your battery. You can find more ways to get the most out of your device’s battery by checking out the article linked below. Thank you for sharing your thoughts. We appreciate your choice to innovate with Samsung.
Get the most out of your Galaxy phone or tablet battery (samsung.com)
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your thoughts on your Galaxy Z Fold7. With an impressive 4,400 mAh battery, let's see if we can help improve the battery performance on your device. Samsung Galaxy phones and tablets have settings and features to help you monitor and extend your device's battery life. Keep track of battery performance and use power-saving modes when needed to maximize your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can identify what is draining your battery. You can find more ways to get the most out of your device’s battery by checking out the article linked below. Thank you for sharing your thoughts. We appreciate your choice to innovate with Samsung.
Get the most out of your Galaxy phone or tablet battery (samsung.com)
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
FOLD 7 phone
on October 10, 2025
Posted by: LoveGalaxies
[This review was collected as part of a promotion.] Love the size both ways, the HD color is great. Highly recommend!!!!@
Value
5
Written by a customer while visiting Samsung US