Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,561 Reviews)
Rating breakdown 5,561 reviews
5 Stars
4,623
4 Stars
665
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
635 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Noel
from New York City, NY
Expertise:Intermediate
Verified Purchase:Yes
I have been a Samsung customer for over 20 years. I always order my new Samsung Galaxy phone directly from them. Upgrading all of my phones including my new Fold 7 was a simple decision and Samsung's website makes it easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. I came from the note lover li
on September 21, 2025
Posted by: Jayatflorida
[This review was collected as part of a promotion.] This fold 7 is amazing. The galaxy AI is a nice touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 22, 2025
Posted by: Mani678
[This review was collected as part of a promotion.] Best phone ever suggested to everyone i love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Most weakest fold
on October 10, 2025
Posted by: Rjvn28426
[This review was collected as part of a promotion.] Inner screen suddenly broke after 2 months ..disappointed
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hola Rjvn28426,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on October 12, 2025
Posted by: Bennycash
[This review was collected as part of a promotion.] The innovative design of the foldable device immediately captures attention and sparks curiosity. Its seamless transition between the folded and unfolded states offers a unique user experience. The vibrant display provides crisp visuals, making it ideal for work and entertainment. Additionally, the device's multitasking capabilities enhance productivity and efficiency. Ultimately, the technology and design blend make it a remarkable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Fold7 is a game changer for power users!
on November 9, 2025
Posted by: AktechIT
[This review was collected as part of a promotion.] Let me Begin by saying I had the s24 ultra for quite some time before I jumped on the fold seven bandwagon. I had used the fold six when it came out but was not happy with some of its features. After returning the phone, I constantly missed the functionality of a bigger screen.
As someone who is constantly reviewing construction plans as well as signing documents, the fold seven is amazing. I am however disappointed that it does not come with an S-Pen which would be the point of having such a large screen!
The battery life, while mediocre, is still sufficient to get enough work done without requiring a constant recharge.
Unfortunately, it is disappointing that the full seven does not have the same Optics or camera quality as the flagship s25 Ultra or even that of the s24 ultra!
That being said, this is definitely a game changer for those whom consider themselves power users - multitasking is phenomenal.
Highly recommended to anyone on the fence about the usability. The only people whom I would say perhaps wait are those requiring the absolute best photo and video quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Life-changing experience
on November 26, 2025
Posted by: Aloha67888
[This review was collected as part of a promotion.] The Samsung Fold7 has fundamentally transformed my daily routines. For work, I use the AI-powered note to summarize meetings, while the live translation feature makes international calls much easier. For streaming, the device is a powerhouse for streaming high-definition movies, offering seamless performance. The ability to quickly edit photos with generative fill using the AI tools has made sharing memories much more efficient and creative, truly integrating advanced technology into everyday life. (Abive is Galaxy AI generated. Big screen is nice. Good for video. Amazing for work stuff like arranging calendar events or make to do lists. Battery doesn't last long though. But I dont play games with this device so its ok.)
Value
5
Response from Samsung USBy R&R, December 4, 2025
Hey there Aloha67888,
We appreciate your detailed overview of your day with the Galaxy Z Fold7. From meeting summaries to live translation and rich editing, that large screen is built to perform and look great. Your note about battery life helps us improve its endurance. Thank you for your feedback, and thank you for choosing innovation with Samsung.
Ty
Samsung Support
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Samsung Community
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We appreciate your detailed overview of your day with the Galaxy Z Fold7. From meeting summaries to live translation and rich editing, that large screen is built to perform and look great. Your note about battery life helps us improve its endurance. Thank you for your feedback, and thank you for choosing innovation with Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Its like having the office away from the office. I can do everything I need to on it. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US