Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
5,702
4 Stars
883
3 Stars
175
2 Stars
50
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Inner screen UI issues
on July 20, 2026
Posted by: KVeach
[This review was collected as part of a promotion.] The main screen has a issue with the UI where the icons become huge and apps don't function well without having to close them and optimize to force them to reopen properly. Gaming is great except that most games aren't formated to display on the main screen properly. Other than that I like it but loved my Fold 6 more
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hi there KVeach,
Thank you for sharing your experience with us regarding your Galaxy Z Fold7. Samsung phones come with customizable display options to ensure that each user has an optimized experience. You can adjust everything from font size to overall screen size. The display on your Galaxy phone is finely tuned for a comfortable and high-quality viewing experience.
There are several methods to enhance the user interface (UI) on your Galaxy Z Fold7. Please see the link below for more details on how to optimize your apps for the best performance. Thank you for your review, and thank you for choosing Samsung!
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
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Thank you for sharing your experience with us regarding your Galaxy Z Fold7. Samsung phones come with customizable display options to ensure that each user has an optimized experience. You can adjust everything from font size to overall screen size. The display on your Galaxy phone is finely tuned for a comfortable and high-quality viewing experience.
There are several methods to enhance the user interface (UI) on your Galaxy Z Fold7. Please see the link below for more details on how to optimize your apps for the best performance. Thank you for your review, and thank you for choosing Samsung!
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Simple the Best
on July 20, 2026
Posted by: Moyyfold7
[This review was collected as part of a promotion.] This phone is awesome the best phone then galaxy created it I love it and I never going to switch for other phone
Value
5
Response from Samsung USBy R&R, July 21, 2026
Hola Moyyfold7,
We love to hear it. Thank you for sharing your how you feel about your Galaxy Z Fold7. We are thrilled you are enjoying your device so far. We appreciate you sharing your experience. It's great to know the Galaxy Z Fold7 is working well for you. The large screen combined with Galaxy AI editing tools makes reviewing and refining photos a more detailed experience. Samsung continues to push mobile technology forward with devices like the Fold series. Thank you for choosing Samsung.
-Ty
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We love to hear it. Thank you for sharing your how you feel about your Galaxy Z Fold7. We are thrilled you are enjoying your device so far. We appreciate you sharing your experience. It's great to know the Galaxy Z Fold7 is working well for you. The large screen combined with Galaxy AI editing tools makes reviewing and refining photos a more detailed experience. Samsung continues to push mobile technology forward with devices like the Fold series. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with some drawbacks
on July 18, 2026
Posted by: Torres
[This review was collected as part of a promotion.] Hardware Pros: Samsung nailed the design. At 215 grams, it is exceptionally thin and lighter than many standard phones. The wider cover screen finally feels like a normal phone. Inside, the 8-inch screen is a multitasking powerhouse backed by the Snapdragon 8 Elite. The 200MP main camera takes fantastic photos, the crease is barely noticeable, and the new punch-hole inner camera is a huge upgrade.
Hardware Cons: Battery life is the weak link. The 4,400mAh battery struggles with heavy use, leaving me needing a charger by early evening. Worse, it is stuck with painfully slow 25W charging. The camera zoom lacks reach, capping at 3x optical before getting grainy. The huge camera bump makes the phone wobble on desks, and the price tag is massive.
AI Pros: Practical Galaxy AI tools save real time. Audio transcription and text summarization are lifesavers for long meetings. The AI photo editing suite, including the object eraser and AI Select for easily copying text or images from the screen, works incredibly well.
AI Cons: The visual AI features feel gimmicky. Tools like Sketch-to-Image are fun to show off for a week but get completely forgotten in daily use. Overusing generative edits can also make photos look unnatural.
Overall, it is an amazing tablet for your pocket, provided you can live with the battery and charging compromises.
Hardware Cons: Battery life is the weak link. The 4,400mAh battery struggles with heavy use, leaving me needing a charger by early evening. Worse, it is stuck with painfully slow 25W charging. The camera zoom lacks reach, capping at 3x optical before getting grainy. The huge camera bump makes the phone wobble on desks, and the price tag is massive.
AI Pros: Practical Galaxy AI tools save real time. Audio transcription and text summarization are lifesavers for long meetings. The AI photo editing suite, including the object eraser and AI Select for easily copying text or images from the screen, works incredibly well.
AI Cons: The visual AI features feel gimmicky. Tools like Sketch-to-Image are fun to show off for a week but get completely forgotten in daily use. Overusing generative edits can also make photos look unnatural.
Overall, it is an amazing tablet for your pocket, provided you can live with the battery and charging compromises.
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hello Torres,
Thank you for sharing your thoughtful perspective on your Galaxy Z Fold7. The Galaxy Z Fold7 stands out with its expansive eight-inch display, powerful multitasking performance, and advanced 200MP camera. We are glad Galaxy AI tools like transcription, text summaries, Object Eraser, and AI Select have become genuinely useful parts of your routine. Your detailed feedback about battery life, charging speed, camera zoom, device balance, and the practicality of certain creative AI tools provides valuable insight into how the Fold experience can continue evolving. Thank you for sharing such a thoughtful review with Samsung Galaxy.
-Ty
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Thank you for sharing your thoughtful perspective on your Galaxy Z Fold7. The Galaxy Z Fold7 stands out with its expansive eight-inch display, powerful multitasking performance, and advanced 200MP camera. We are glad Galaxy AI tools like transcription, text summaries, Object Eraser, and AI Select have become genuinely useful parts of your routine. Your detailed feedback about battery life, charging speed, camera zoom, device balance, and the practicality of certain creative AI tools provides valuable insight into how the Fold experience can continue evolving. Thank you for sharing such a thoughtful review with Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 7 review 2026
on July 18, 2026
Posted by: Leftyshyne
[This review was collected as part of a promotion.] The zfold7 has a lot of useful features like browsing assistant using Ai to help the user with writing assistant deep thinking and many more tasks that other devices don't make avaliable to the user it also has a high storage compacity and a foldable screen for a gamers feel to the phone wen it's open I feel as if this phone was one of the best devices I've used and I would recommend it to anybody in search of a phone that is into Ai or gaming
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hi there Leftyshyne,
Thank you for sharing your experience with the Galaxy Z Fold7. This device combines useful Galaxy AI tools, ample storage, and a spacious foldable display, making it ideal for gaming and multitasking. It's impressive to see how features like Browsing Assist and Writing Assist enhance the phone's functionality, making it more enjoyable for everyday use. Your recommendation highlights how well the Fold7 suits users who appreciate both AI capabilities and mobile gaming. Thank you for sharing your insights about Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device combines useful Galaxy AI tools, ample storage, and a spacious foldable display, making it ideal for gaming and multitasking. It's impressive to see how features like Browsing Assist and Writing Assist enhance the phone's functionality, making it more enjoyable for everyday use. Your recommendation highlights how well the Fold7 suits users who appreciate both AI capabilities and mobile gaming. Thank you for sharing your insights about Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Awsome phone that my daily life is more enjoyable
on July 17, 2026
Posted by: SkunkApe
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Fold7 for work and everyday life, and overall I'm very impressed. The inner display is fantastic it's bright, smooth, and perfect for multitasking, watching movies, editing photos, and creating content. My only suggestion would be to make the outer (main) display a little larger for easier one-handed use.
I use my Fold7 every day for work, taking photos, and creating lots of TikTok videos. The camera quality is amazing and captures great-looking photos and videos, especially of my family. Samsung's AI features are also very useful and help make everyday tasks quicker and easier.
The Fold7 is more than just a phone for me it's my daily alarm clock, entertainment device, work tool, and camera. It has been reliable and hasn't let me down.
I would highly recommend the Fold7. If Samsung continues upgrading the camera and makes the outer display a bit bigger, I believe the phone will attract even more attention and boost sales.
I use my Fold7 every day for work, taking photos, and creating lots of TikTok videos. The camera quality is amazing and captures great-looking photos and videos, especially of my family. Samsung's AI features are also very useful and help make everyday tasks quicker and easier.
The Fold7 is more than just a phone for me it's my daily alarm clock, entertainment device, work tool, and camera. It has been reliable and hasn't let me down.
I would highly recommend the Fold7. If Samsung continues upgrading the camera and makes the outer display a bit bigger, I believe the phone will attract even more attention and boost sales.
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hello there SkunkApe,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features a vibrant inner display, an advanced camera system, and useful Galaxy AI tools for work, entertainment, and content creation. It's wonderful to hear that the Fold7 has become your alarm clock, work device, camera, and daily entertainment tool while remaining reliable throughout. Your suggestion for a larger outer display and ongoing camera improvements is appreciated as Samsung continues to enhance the Z Series experience. Thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features a vibrant inner display, an advanced camera system, and useful Galaxy AI tools for work, entertainment, and content creation. It's wonderful to hear that the Fold7 has become your alarm clock, work device, camera, and daily entertainment tool while remaining reliable throughout. Your suggestion for a larger outer display and ongoing camera improvements is appreciated as Samsung continues to enhance the Z Series experience. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Owned
on July 16, 2026
Posted by: Mikey D
from Boston Massachusetts
This phone has been a complete Game Changer. This is by far the best phone I have ever owned. No need for a tablet now that I have this phone. I have owned every version of all the Samsung folds. This Fold 7 is by far the most durable yet, especially being thinner than the previous ones. I will never go back to a non foldable since I've spoiled myself with these Samsung ones. Definitely worth the price if your thinking about getting one. The resolution is 2nd to none. If you are a multi tasker this phone is for you. You can use multiple apps at one time and it doesnt slow the speed of the phone down. I will always recommend this phone to my family and friends. Of course, the new Samsung Fold 8 is coming out soon and it looks like I will be getting it. So if your looking into getting a Fold they are so worth the price of admission.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, July 24, 2026
Hey Mikey D,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines an immersive, high-resolution display, powerful multitasking, and a thinner yet durable foldable design. We love hearing that it has replaced the need for a tablet and continues to deliver the speed and flexibility you have enjoyed across every Galaxy Fold generation. Thank you for being a loyal part of the Samsung Galaxy family.
-Ty
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Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines an immersive, high-resolution display, powerful multitasking, and a thinner yet durable foldable design. We love hearing that it has replaced the need for a tablet and continues to deliver the speed and flexibility you have enjoyed across every Galaxy Fold generation. Thank you for being a loyal part of the Samsung Galaxy family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold7 has great features
on July 15, 2026
Posted by: Sandman
[This review was collected as part of a promotion.] Using the Z Fold7 has helped me organize alot of the notes and prep work, especially combined with the Galaxy AI.
As a Transportation Service Provider, I'm always on the move and traveling long distances, using Galaxy AI I am able to check in to see how is the weather before the start of my shift, keeps me update on important weather updates, remind me when I need turn in important documents and it even helps pick out a music playlist for the day. It even assist me to take down notes and the one most helpful feature about Galaxy AI, is the Call Assist while on the road.
I've been enjoying this product and it's features.
Value
5
Response from Samsung USBy R&R, July 23, 2026
Hi there Sandman,
The Galaxy Z Fold7 offers a spacious foldable display, smooth multitasking, and helpful Galaxy AI assistance for life on the move. We love hearing how weather updates, reminders, note-taking, music suggestions, and Call Assist help support your work as a Transportation Service Provider. It sounds like the Fold7 has become a valuable part of keeping your day organized and connected. Thank you for taking Samsung along for the journey.
-Ty
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The Galaxy Z Fold7 offers a spacious foldable display, smooth multitasking, and helpful Galaxy AI assistance for life on the move. We love hearing how weather updates, reminders, note-taking, music suggestions, and Call Assist help support your work as a Transportation Service Provider. It sounds like the Fold7 has become a valuable part of keeping your day organized and connected. Thank you for taking Samsung along for the journey.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good at everything
on July 13, 2026
Posted by: PhoneRat
[This review was collected as part of a promotion.] This phone works good for anything talking taking pictures watching videos on YouTube gallery anything. The phone also works the best for social media or even playing games.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hi there PhoneRat,
Thank you for sharing your experience with the Galaxy Z Fold7. It offers a large display, strong performance, and a versatile camera, making it suitable for both work and entertainment. We’re pleased to hear that it handles everything, from social media and gaming to photos and videos, effortlessly. Thank you for choosing Samsung as part of your daily life.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It offers a large display, strong performance, and a versatile camera, making it suitable for both work and entertainment. We’re pleased to hear that it handles everything, from social media and gaming to photos and videos, effortlessly. Thank you for choosing Samsung as part of your daily life.
-Ty
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Written by a customer while visiting Samsung US