Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,186 Reviews)
Rating breakdown 7,186 reviews
5 Stars
5,916
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
1
Very bad product
on October 10, 2025
Posted by: 76856876
[This review was collected as part of a promotion.] Aspet ratio is so bad. Can't even log into certain app cause alot of bugs with the new UI.
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hi 76856876,
Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. If you're using an older app not optimized for the device's Infinity display, it may not utilize the entire screen. Luckily, many apps can be configured to use the full display, which is likely a compatibility concern rather than a UI glitch. While many apps now adapt to various screen sizes, this depends on the developer. To adjust settings, go to Display, then Settings, and tap Display. You can select Full screen apps to manage your options and enable full-screen mode for specific apps. In the Aspect ratio tab, tap the app you want and choose Full screen or App default. On the Z Fold series, options differ based on whether the device is open or closed. For example, on the front screen of the Z Fold, in the Full screen apps menu, toggle the switch next to the app to enable or disable full-screen view. For further guidance on selecting the appropriate screen size, consult the linked online article below. We appreciate your contact and thank you for choosing Samsung.
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001466/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for reaching out and sharing your experience with the Galaxy Z Fold7. If you're using an older app not optimized for the device's Infinity display, it may not utilize the entire screen. Luckily, many apps can be configured to use the full display, which is likely a compatibility concern rather than a UI glitch. While many apps now adapt to various screen sizes, this depends on the developer. To adjust settings, go to Display, then Settings, and tap Display. You can select Full screen apps to manage your options and enable full-screen mode for specific apps. In the Aspect ratio tab, tap the app you want and choose Full screen or App default. On the Z Fold series, options differ based on whether the device is open or closed. For example, on the front screen of the Z Fold, in the Full screen apps menu, toggle the switch next to the app to enable or disable full-screen view. For further guidance on selecting the appropriate screen size, consult the linked online article below. We appreciate your contact and thank you for choosing Samsung.
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001466/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
is a great cell phone
on October 10, 2025
Posted by: Bolocarlos
[This review was collected as part of a promotion.] I need it for my job and take good pictures at family reunion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Zfold 7
on October 10, 2025
Posted by: Mikek007
[This review was collected as part of a promotion.] It's amazing how thin the phone is. This is my 4th generation of zfold. I love the 200 mega pixel camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The front screen could be a litte bigger
on October 10, 2025
Posted by: Purmple
[This review was collected as part of a promotion.] The front screen could be a little bigger. However.
All the features are great, the galaxy AI works amazing, The inside screen is beautiful and it's fast.
All the features are great, the galaxy AI works amazing, The inside screen is beautiful and it's fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is outstanding
on October 10, 2025
Posted by: Oldtimer66
[This review was collected as part of a promotion.] This phone, the Z Fold 7 has great features and even open is comfortable to hold. I bought this phone for it's tablet feature so I sold my tablet. I was able to get the free memory upgrade for the price of the base model. Although I bought the blue model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing fold7
on October 10, 2025
Posted by: Vinydaco
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 feels like the smartest, sleekest Fold yet. It’s thinner, lighter, and smoother, with bright dual AMOLED screens that make everything look amazing. Galaxy AI really takes it up a notch—helping with translations, photo edits, and multitasking in ways that actually feel useful, not just flashy.
The 200MP main camera takes sharp, detailed shots, and performance is lightning-fast. Battery life and charging could be better, and there’s no S Pen support this time, but overall, the Fold7 feels like the perfect mix of power, style, and AI-driven smarts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Most weakest fold
on October 10, 2025
Posted by: Rjvn28426
[This review was collected as part of a promotion.] Inner screen suddenly broke after 2 months ..disappointed
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hola Rjvn28426,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone there is
on October 10, 2025
Posted by: Btltsfold7
[This review was collected as part of a promotion.] Iam glad I upgraded. Feels like a normal phone yet a small tablet when needed. Great job how they made it light and slim. Perfect screen size too. Pretty fast and smooth. Starting to use AI featurs. Picture are great as well. Overall it's a great package put together. Wish it had a little bigger battery. But, honestly it still lasts all day for me.
Value
5
Written by a customer while visiting Samsung US