Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,186 Reviews)
Rating breakdown 7,186 reviews
5 Stars
5,916
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Really pretty phone, fun to play with.
on October 11, 2025
Posted by: MandaPanda
[This review was collected as part of a promotion.] I use my phone to play online games and to get on the web for resurch .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They made a winner.
on October 11, 2025
Posted by: BoogieOn
[This review was collected as part of a promotion.] Every since my first Galaxy device I never looked at another device. Now the Fold 7 has changed the game. I've never experienced productivity and entertainment like this. Sure I make call, send texts and check emails. But the gave changer is I also view spreadsheets, side by side apps, whatch movies, play games on essentially a tablet becomes no bigger than the average phone. The productivity applications have been incredible for work and research with Galaxy AI I pretty much find out whatever I need to know. The form factor is pretty impressive seeing as I get so much phone thats so lite and sleek. It's been so helpful and fun to own. This phone is a win!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone that made me love tech again
on October 11, 2025
Posted by: Dcarria
[This review was collected as part of a promotion.] this Galaxy Z Fold 7 has honestly made me fall in love with phones again after that whole stagnation from regular candy bar devices.
The biggest thing for me is how thin and light it is. It's so easy to manage such a large device when it's unfolded, which is key since I'm out doing Uber and Lyft right now. The fact that I can have multiple apps open all at once makes it the perfect device for what I do—seriously a game-changer.
The main camera quality is also finally up to par with the major flagships, which is dope. But the AI features are where it’s at, specifically the Galaxy AI photo stuff. Being able to go back and resize images that are older and low quality, or just getting rid of random clutter in a picture, is something I utilize pretty often to create a better image. That's a huge feature for me.
The battery life could definitely be better, but honestly, it's adequate for my day-to-day usage, even with me using the big screen as my main screen most of the time. If there's one thing I wish we would've gotten on this generation, it's an inner screen that avoided as much reflections as possible. But even with that, this phone has seriously changed how I feel about mobile tech. This thing is just great.
The biggest thing for me is how thin and light it is. It's so easy to manage such a large device when it's unfolded, which is key since I'm out doing Uber and Lyft right now. The fact that I can have multiple apps open all at once makes it the perfect device for what I do—seriously a game-changer.
The main camera quality is also finally up to par with the major flagships, which is dope. But the AI features are where it’s at, specifically the Galaxy AI photo stuff. Being able to go back and resize images that are older and low quality, or just getting rid of random clutter in a picture, is something I utilize pretty often to create a better image. That's a huge feature for me.
The battery life could definitely be better, but honestly, it's adequate for my day-to-day usage, even with me using the big screen as my main screen most of the time. If there's one thing I wish we would've gotten on this generation, it's an inner screen that avoided as much reflections as possible. But even with that, this phone has seriously changed how I feel about mobile tech. This thing is just great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In Lovewith this phone
on October 11, 2025
Posted by: Foldseven
[This review was collected as part of a promotion.] I can't say enough snore this phone. I'm living every inch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Phone from Samsung
on October 11, 2025
Posted by: wasianuy70
[This review was collected as part of a promotion.] If you want a Pro phone, not a kid's phone this is it. I wish they would get rid of Bixby, but my work and personal profiles work great!
I also love the easy Samsung Wallet access.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Fold
on October 11, 2025
Posted by: Quietstorm
[This review was collected as part of a promotion.] I loved it at first. But after opening and closing it so many times, the phone doesn't lay flat. Somehow a small black dot appeared in the center of the screen (the big screen when opened) and it keeps getting bigger. I can't play any games on the open screen because it does lay flat and the black dot got bigger. If a water drop gets on the phone it doesn't work properly. I can only use my phone when it is closed. I just use my phone now for making calls and sending texts. I wouldn't recommend anyone getting this phone.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Greetings Quietstorm,
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative products from Samsung
on October 11, 2025
Posted by: Kevin
from Hilliard, Ohio
Expertise:Expert
Hello, I am a Galaxy Note user and I still own my old the first release of Galaxy Note, from that time the way of innovative journey with Samsung is being forever. Today I have end up having all samsung appliances at home and have 6 samsung mobile phone devices.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly thin
on October 11, 2025
Posted by: lolzarlol
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is incredibly thin and sleek! Samsung really nailed the design this time. It feels surprisingly light for a foldable and fits easily in my pocket. The new Galaxy AI features are a great bonus too. They make multitasking and productivity so much smoother, especially with the smart text assist and photo editing tools. Overall, a big step forward for foldables
Value
5
Written by a customer while visiting Samsung US