Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,910 Reviews)
Rating breakdown 3,910 reviews
5 Stars
3,293
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Luis
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from z fold 5 to z fold 7. I'm still unlocking new features however my expectations have been exceeded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
VERY HARD, OUT OF THE BOX USE
on November 12, 2025
Posted by: Carmie 49
from Peoria AZ
Expertise:Expert
This phone is too hard to use out of the box. It needs a comprehensive (for dummies) user guide.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, November 13, 2025
Hello there Carmie 49,
Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Benjamin
from Knoxville, TN
Expertise:Expert
Verified Purchase:Yes
I absolutely love the New Galaxy Z Fold 7 from Samsung!!! When I purchased the Fold 5, I was totally amazed and hooked from that point on. I didn't think it could get any better than the 5, but I was sooo wrong!! They have blown it out of the water with this latest Z Fold 7 model!! It's so much thinner, the screens are bigger and it is all around faster at processing. I thought it was impossible to make it thinner, yet bigger and faster than the 5. BRAVO SAMSUNG!!! THANKS!!! I am a Galaxy Z Folder for Life!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Absolutely perfect phone, will be much more perfect if you giys can bring back SPen with bigger battery but still can keep the phone slim and less creases.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display
on November 12, 2025
Posted by: Rooda61
[This review was collected as part of a promotion.] The display is awesome. Using the Galaxy AI functuon is helpful when I want to create documents or create a questionnaire.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The fold series that doesn't disappoint
on November 12, 2025
Posted by: Jaysnipez
[This review was collected as part of a promotion.] The z fold 7 is a great phone as far as everything goes its so thin and the screen is big enough it feels comfortable to use closed and open feels great too. The Galaxy AI features this phone is packed with help with finding things I see that im looking for but cant find them without the help of Image search. If you love a wide variety of cases this phone may not be it there isnt much accessories for the z folds but they are great otherwise. Battery lasts so long I have never had a concern with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 12, 2025
Posted by: Brown4life
[This review was collected as part of a promotion.] As a truck driver I find the large screen useful for GPS and music apps to be open at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI features Make every day Smoother
on November 13, 2025
Posted by: GALAXYLOVER2025
[This review was collected as part of a promotion.] I’m currently using the Galaxy Z Fold 7, and I’m truly impressed by its foldable design and built-in AI features. It makes multitasking, translation, and document handling much easier for both my business and personal use. The phone feels futuristic, powerful, and very smooth.
built-in Galaxy AI features are truly impressive — Live Translate helps me communicate in multiple languages, Note Assist keeps my work organized, and the photo editing tools save me a lot of time.
The design feels premium, battery life is solid for a foldable, and performance is incredibly smooth. It’s a perfect combination of power, innovation, and productivity.
built-in Galaxy AI features are truly impressive — Live Translate helps me communicate in multiple languages, Note Assist keeps my work organized, and the photo editing tools save me a lot of time.
The design feels premium, battery life is solid for a foldable, and performance is incredibly smooth. It’s a perfect combination of power, innovation, and productivity.
Value
5
Written by a customer while visiting Samsung US