Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The phone that made me ditch my tablet.
on October 14, 2025
Posted by: chenchaso
[This review was collected as part of a promotion.] I’m so glad I made the switch to a foldable. I had the Galaxy S26 and was still hunting for an iPad to handle my reading and gaming. With the Fold 7, I don’t need a tablet anymore—it’s both in one. Folded, it feels like a normal phone, but when I open it up, it’s like a whole new device. That transition still blows my mind.
Reading comics or manga, playing Marvel Snap, or even checking emails feels amazing on the big screen. It’s like using a new type of phone entirely. Honestly, I don’t think I can go back to a standard phone after this.
And Galaxy AI has been surprisingly fun—turning photos into anime-style art or cartoons saves me money and makes my pictures stand out.
The Fold 7 fits perfectly into my daily life. It’s portable when closed and powerful when open. For my use case, it replaced both my phone and my tablet, and I couldn’t be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on October 14, 2025
Posted by: Leonon
[This review was collected as part of a promotion.] I really fall in love with my phone when i saw them. It's thin, lighter, upgraded camera... that is all i want on the fold from fold 3. But that one still have some issues like as battery, sound is not like my expectation but not too bad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously big screen for a phone in my pocket
on October 14, 2025
Posted by: PhreakyGoth
[This review was collected as part of a promotion.] I was skeptical about the whole situation of switching from galaxy s25 ultra to the galaxy z fold 7 since I am hard on my phones while I work maintenence so dirty cluttered tools yea that alot of times and then accidental drops from unusually high hieghts and objects ( sliding off work golf cart oops.. lol) I use my personal phones for work within company software emails etc.. I am extremely very happy with the new phone and how well it is built! And it had improved my job having a actual screen where I can see the whole website and ticket system details and all with out zooming and scrolling while in meetings looking like I am lost to be sure of a detail that I have to address if im assigned to the job. Overall would rate it 10 stars out of 5 especially with the Galaxy AI adding simplicity to every day things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Color correction is making greenish should be pink
on October 14, 2025
Posted by: jjee
from GA
Expertise:Expert
Verified Purchase:Yes
Colorblind mode(red weak) is completely off, not strong enough and not making pink enough(why greenish?)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 21, 2025
Hello jjee,
Thank you for reaching out and sharing your insight on your Galaxy Z Fold7. We understand the importance of your display settings, and we are here to help. Please reach out to our Samsung Care+ team to further assist, so we can help you get your screen to display to your liking. Thank you for your review. We want you to know that we are committed to assisting you and ensuring your satisfaction with our products.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Galaxy Z Fold7. We understand the importance of your display settings, and we are here to help. Please reach out to our Samsung Care+ team to further assist, so we can help you get your screen to display to your liking. Thank you for your review. We want you to know that we are committed to assisting you and ensuring your satisfaction with our products.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GORGEOUS Displays, Battery LASTS ALL DAY!
on October 14, 2025
Posted by: Passion4Life
[This review was collected as part of a promotion.] For the first time ever, all of my devices connect perfectly! My phone truly does it all — work, play, and everything in between. With Galaxy AI, I can edit my content on the fly like a pro. Following a cooking show in the kitchen? Just flip it open to tablet mode — boom, instant hands-free experience! Editing Excel sheets, writing emails, and browsing the web on a full screen feels effortless and smooth.
Switching from iOS was shockingly easy — and honestly, I don’t miss it one bit. Watching YouTube videos? Absolutely fire. 🔥 Samsung really, really nailed it this time. Massive thanks for creating such an incredible experience! 💫
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2025
Posted by: Axmoon
[This review was collected as part of a promotion.] I like how much thinner it is compared to the fold 4 which i previously had. I do enjoy Galaxy AI for when I need to translate stuff on food packaging. The battery life is a lot better as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Upgrade!
on October 14, 2025
Posted by: RoSamungKnight
[This review was collected as part of a promotion.] Finally and upgrade on the outer screen!
Makes it look like a normal phone when closed. While it could still be larger, like the S25 Ultra, it's now wider and not so narrow that it's not as practical.
Plus, the phone is thinner and lighter. Not the brick that it that the previous folds felt like.
If you have any of the previous folds, def worth upgrading to this new fold.
Only gripes, no S pen, battery size could be bigger and Samsung needs to stop lagging on the charging speeds.
Overall, the best Fold out there.
Hopefully, the next version will have a larger outside screen, larger battery, and faster charging speed with a S pen..
Makes it look like a normal phone when closed. While it could still be larger, like the S25 Ultra, it's now wider and not so narrow that it's not as practical.
Plus, the phone is thinner and lighter. Not the brick that it that the previous folds felt like.
If you have any of the previous folds, def worth upgrading to this new fold.
Only gripes, no S pen, battery size could be bigger and Samsung needs to stop lagging on the charging speeds.
Overall, the best Fold out there.
Hopefully, the next version will have a larger outside screen, larger battery, and faster charging speed with a S pen..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! Significantly lighter to carry
on October 14, 2025
Posted by: BGMSAMMY
[This review was collected as part of a promotion.] Love the thinness and lightness of this phone over the fold 6. I do miss the s-pen but love the size of the front screen and main screen. Galaxy AI is great for editing pictures. All in all I love the phone.
Value
4
Written by a customer while visiting Samsung US