Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Anonymous
from Seattle
Expertise:Expert
Verified Purchase:Yes
have just got this phone for a month now. working great. I owned a one plus and the weight difference is great. though feel the hinge is a little loose, and don't know if that will cause a problem in a long run, everything else seems to work perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
Expertise:Intermediate
Verified Purchase:Yes
Great phone overall. Bigger screen makes multitasking experience feel so much better. Big upgrade from Galaxy S22. I wanted to wait until a thinner model came out and this one definitely has me sold!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: XAVIER
from Lakeland, FL
Expertise:Intermediate
Verified Purchase:Yes
It was an easy and rewarding experience. I got the new phone on time, transferred all the data and settings from the old phone to new one and returned the old phone using the given box. Happy with the way it went.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amin
Verified Purchase:Yes
I bought it about 2 months ago,it is great,sofar no issue,when u open it you have such hig screen,the only issue i have noticed is when it is connected to my car and im listening or watching video from youtube or onetv app,if i receive calls,i can hear the caller voice i have to switch it to speaker mode,other thsn this it is great phone,battery sofar last the whole day for my daily usage,
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold is fantastic!
on October 15, 2025
Posted by: Thirdcoast
[This review was collected as part of a promotion.] This new Z Fold 7 is fantastic. It's basically a mini tablet and phone all in one. The video on this device is great and the pictures are good to as long as you don't zoom in to much. The Galaxy Ai is so cool to you can get it to help you write stuff, summarize websites, edit photos and so much more. I love playing games on this phone its a completely different experience on the big screen compared to my last phone the note 20 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Purchase of Samsung Galaxy Z Fold 7
on October 15, 2025
Posted by: Arniev
Expertise:Intermediate
Verified Purchase:Yes
I'm glad to have purchased a new Z Fold 7, as a replacement for my old Galaxy S22 Ultra.
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Okay as a phone and watching videos....
on October 15, 2025
Posted by: derkergen2000
[This review was collected as part of a promotion.] This phone is exceptional for daily tasks, multitasking, using the AI and watching videos. It is not good for gaming as the phone does not format the game to the phone. Samsung has let the developer of the game do the formatting and since most game developers don't do that.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hello derkergen2000,
Thank you for reaching out and letting us know how it is going with your Galaxy Z Fold7. Please note that app compatibility in flex mode is an ongoing process, with more apps expected to support it in the future. If you encounter issues, providing feedback to developers is encouraged. We are constantly making updates to the UI and welcoming collaborations with developers. We understand that some apps are set to a rendering ratio. Still, we are continually working to align apps with our devices. Find out more by checking out the link provided below. We thank you for your feedback. Thank you for choosing Samsung.
Use Flex mode and view apps on Galaxy foldable phones
https://www.samsung.com/us/support/answer/ANS10003223/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and letting us know how it is going with your Galaxy Z Fold7. Please note that app compatibility in flex mode is an ongoing process, with more apps expected to support it in the future. If you encounter issues, providing feedback to developers is encouraged. We are constantly making updates to the UI and welcoming collaborations with developers. We understand that some apps are set to a rendering ratio. Still, we are continually working to align apps with our devices. Find out more by checking out the link provided below. We thank you for your feedback. Thank you for choosing Samsung.
Use Flex mode and view apps on Galaxy foldable phones
https://www.samsung.com/us/support/answer/ANS10003223/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Calvin
from Killeen Texas
Expertise:Expert
Verified Purchase:Yes
Great phone love it. Recommend it to any zfold 6 or below customers
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US