Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Gil O
from Davenport, FL
Expertise:Intermediate
Verified Purchase:Yes
I decided to take a dive on this model and I couldn't be happier. It feels natural switching between the inner and outer screens and it feels great in my hands. I wish some of the more customizable settings were easier to get to but the community online will tell you everything you need to know to get the phone in the exact state you want.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ai features you just cant beat
on October 16, 2025
Posted by: Vinnrock2020
[This review was collected as part of a promotion.] This device is unbelievable and has features one could only dream of having on other devices. I would make this my daily driver hands down. So if your thinking of making the switch pull the trigger you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tech Guru
Expertise:Expert
Verified Purchase:Yes
This phone is a productivity specialist. I can effectively use desktop view for the applications needed and multitask easily. It was also my tablet during my 8 hour plane trip. The only thing I feel it's missing is the Ultra Cameras. I had the S24 Ultra and those cameras were better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
from Arizona
Expertise:Expert
Verified Purchase:Yes
This is by far the best ZFold phone I have ever owned to date. It's about the same thickness as a normal phone when it's folded, but with a display twice as large for better viewing. I would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lory
from Idaho
Expertise:Expert
Verified Purchase:Yes
I ordered mine and was hoping for it arrive before my vacation trip, but it didn't. I was excited to come back and open my package with my new phone. Been using it since (2 weeks) and just love everything about it. The only thing I find aq little difficult is the phone case and screen protector. I am on 2nd screen protector keeps ripping from the middle where it folds. Note I bought mine on aftermarket. Other than that, it works beautiful, pictures are amazing has helped me a lot in my work and in personal things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen
from Upstate NY
Expertise:Intermediate
Verified Purchase:Yes
Great phone! Nice and large screen. Always get asked "What kind of phone is that!" I'm on my 3rd version. Keep up the good work!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the functionality and reading.
on October 16, 2025
Posted by: Tylerl1c4
[This review was collected as part of a promotion.] I'm loving reading on this device, it's like having a kindle. Also the multitasking is great, I can email and watch shows all at the same time. Also just folding it out feels so cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some features in settings changes and lost contact
on October 16, 2025
Posted by: Nbwinner
[This review was collected as part of a promotion.] I keep losing my contacts saved from time to time and can't figure out the reason. Also, some of the good features in the setting change and sometimes lost.Maybe after upgrade. Including select to speak, i used to be able to change the language setting directly in the select speed. But now is changed, and some of the feature lost. Voice input also doesn't recognize different language like it used to be. Not sure why it's going backwards after upgrade. Upgrades should improve the function.Not backwards like this. The performance not very stable very disappointing. This happened to all my samsung cellphone.Not only this model. Also, when i unfold the screen sometimes it flashing.I have to reboot it in order to make it work. Not sure.It's your hardware problem on.Software problem, but very disappointing, not stable performance.
Value
3
Response from Samsung USBy R&R, October 23, 2025
Greetings Nbwinner,
Thank you for contacting us and sharing your experience with your Galaxy Z Fold7. We may require additional details to offer the most effective solution for your device's behavior. Please get in touch with our Samsung Support Team for further help. We value your feedback and thank you for selecting Samsung as your preferred brand.
How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for contacting us and sharing your experience with your Galaxy Z Fold7. We may require additional details to offer the most effective solution for your device's behavior. Please get in touch with our Samsung Support Team for further help. We value your feedback and thank you for selecting Samsung as your preferred brand.
How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US