Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Way better then the fold 4
on October 23, 2025
Posted by: Aspect
[This review was collected as part of a promotion.] I've been using the fold 7 for about 2 months so far. And its been a huge upgrade from the fold 4. The front screen is now a normal sized screen. And the big screen is even bigger. So far I have 0 complaints. I would highly recommend this phone if you want a mini tablet and phone in one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 1/2 stars
on October 23, 2025
Posted by: Kk3pink
[This review was collected as part of a promotion.] I recently upgraded to the fold 7, I've had all it's predecessors, and I'm pleased so far. My reason for the not perfect score it the battery life. Yes the phone is so thin now, but the battery life is not good. I purchased this phone originally because I'm a reader and it's like having a kindle at all times. My fold 6 would most of the time last all day. I'm lucky to get half way through my day without needing to charge now. Most of the features seem the same as before, still love the split screen. Haven't used the Galaxy AI function really, not going to lie. It freaks me out. To much terminator as a kid I guess. All in all, just as happy with this phone as I've been with the previous!
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello there Kk3pink,
Thank you for being a long-time Samsung user and a fan of the Galaxy Z Series; your perspective really shows. It’s wonderful to hear how much you’re enjoying the slimmer design, the “always-with-you” reading experience, and the split-screen features you’ve loved across generations. Your insights on battery expectations are helpful, especially coming from someone familiar with previous models. Since you've shared your battery insights, we wanted to provide you with some resources that explain how to get the most out of your device’s battery. And your comment about Galaxy AI made us chuckle a little, but your honesty feels so genuine and relatable. We appreciate you sticking with Samsung through every generation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for being a long-time Samsung user and a fan of the Galaxy Z Series; your perspective really shows. It’s wonderful to hear how much you’re enjoying the slimmer design, the “always-with-you” reading experience, and the split-screen features you’ve loved across generations. Your insights on battery expectations are helpful, especially coming from someone familiar with previous models. Since you've shared your battery insights, we wanted to provide you with some resources that explain how to get the most out of your device’s battery. And your comment about Galaxy AI made us chuckle a little, but your honesty feels so genuine and relatable. We appreciate you sticking with Samsung through every generation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: APPP
from Dallas
Expertise:Expert
Verified Purchase:Yes
Tried getting this phone twice, and both times had water condensation in the camera lenses. At which point I decided it was trash and went back to my old phone.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R, October 24, 2025
Hello APPP,
Thank you for reviewing the Galaxy Z Fold7. It combines advanced engineering with high-quality materials to provide an immersive foldable experience. Your feedback on the camera housing and environmental durability helps us improve the structural strength and long-term reliability of our foldable devices. Every insight helps make future models more robust and refined. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Z Fold7. It combines advanced engineering with high-quality materials to provide an immersive foldable experience. Your feedback on the camera housing and environmental durability helps us improve the structural strength and long-term reliability of our foldable devices. Every insight helps make future models more robust and refined. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super thin
on October 23, 2025
Posted by: Xanz277
[This review was collected as part of a promotion.] Galaxy ai is amazing so many useful features especially translate live and over the phone. Its makes conversation with non english speakers so easy. I upgraded from the fold 4 and the difference feels so advanced waiting to upgrade was worth it
Value
5
Written by a customer while visiting Samsung US
Posted by: Cyber3dx
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I had the zFold 5 for a few years and just traded it up to the zFold 7. The zFold 5 was locked and this one is unlocked. That was a big reason for the trade up. From all of my research, the screen's mechanical technology has not changed and I expect the screen will delaminate at the fold eventually. But, what can you do if you want that huge real-estate? I will miss the pen. It is impossible to write with my finger unless I zoom in to write on the screen. But, the advantages outweigh the disadvantages.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold 7 is considered a major step
on October 23, 2025
Posted by: Chukwu
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 is considered a major step forward, with reviews highlighting its significantly slimmer and lighter design, a larger 8-inch inner display, and a powerful new Snapdragon Elite chip for top-tier performance. Key improvements include a 200MP main camera, enhanced durability with less visible crease, and a normal-thickness phone feel when closed due to a more standard 21:9 aspect ratio front screen. However, it omits the under-display camera in favor of a punch-hole and no longer supports the S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7, a truly astounding phone.
on October 22, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I have used this phone for 2 weeks now, and it's absolutely phenomenal. Ive used it to stream, game, emulate, and multitasking. I love it. Galaxy AI has also been really useful, and has been nice to have. Ive really enjoyed this phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lusedccc
Expertise:Expert
Verified Purchase:Yes
Best product for anyone who must multi-task people & activities with ease. Large folding screen allows for viewing all the documents that go with managing others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US