Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Shauntel jamfi
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Best phone in the market, picture quality and sound is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey there Shauntel jamfi,
We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Another Sip
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Samsung flagship phone with great aspect ratio, then unfolding into something I can understand myself into for productivity or content consumption. With it if this niche is what you're looking for, and you find a good deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R, October 24, 2025
Hey there Another Sip,
We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Weeelllll....
on October 24, 2025
Posted by: deelyf
[This review was collected as part of a promotion.] I do like the style and design of this version the fold 7. I've had every model that Samsung has offered. My 4 star rating is simply for the audio output, specifically the speaker phone. I the volume is lower or not as clear than the fold 6.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey there deelyf,
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice big screen but pocketable
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] I love this phone and it's versatility. Big screen when you need it regular screen for the rest. No sacrifices the software is great the AI photo editing is very good I was pleasantly surprised. Overall great device.
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey Major5,
We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Screen durability
on October 23, 2025
Posted by: Smw36301
[This review was collected as part of a promotion.] The inside screen cracked really easy compared to other samsung phones
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hi Smw36301,
Thank you for taking a moment to share your experience with the Galaxy Z Fold7. The Z series features a unique display designed for flexibility, multitasking, and immersive viewing, and your feedback helps highlight how the device performs in everyday use. The Z Fold7’s interior display is made with advanced materials to support its folding design, and hearing that yours felt more delicate than expected provides valuable insight into your hands-on experience. We appreciate your perspective and the time you took to share it. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking a moment to share your experience with the Galaxy Z Fold7. The Z series features a unique display designed for flexibility, multitasking, and immersive viewing, and your feedback helps highlight how the device performs in everyday use. The Z Fold7’s interior display is made with advanced materials to support its folding design, and hearing that yours felt more delicate than expected provides valuable insight into your hands-on experience. We appreciate your perspective and the time you took to share it. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michelle H
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I love the Samsung Galaxy Z Fold line. I love how much thinner it is when not folded and how big the screen is. I like the camera, but the lens does make it hard to wireless charge with some surfaces.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there Michelle H,
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone but lacks battery
on October 23, 2025
Posted by: Slipfoot1970
[This review was collected as part of a promotion.] Good Phone. I like the Galaxy AI built in and the larger screen size when I am reading. But the battery life is just insufficient. I have to walk around with a power bank if I am out and about all day.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello Slipfoot1970,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Refined and Reliable Upgrade
on October 23, 2025
Posted by: Finn522
[This review was collected as part of a promotion.] Upgrading from the Z Fold 3 to the Z Fold 7 feels like stepping into a more polished generation of foldable phones. The hinge design is sturdier and noticeably smoother, giving the device a more solid, premium feel. The inner display is brighter with improved clarity, making multitasking and media consumption far more enjoyable. Performance is fast and efficient, handling productivity apps and gaming with ease. Battery life also seems better optimized, lasting longer through the day.
While it’s still a large device to carry, the improvements in weight balance and durability make a real difference. Overall, the Z Fold 7 delivers meaningful refinements that make it feel like a mature and reliable foldable, not just a novelty.
Value
5
Written by a customer while visiting Samsung US