Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,982 Reviews)
Rating breakdown 3,982 reviews
5 Stars
3,353
4 Stars
459
3 Stars
86
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Bradley
from Florida
Expertise:Expert
Verified Purchase:Yes
I traded in my fold 4 1TB for the fold 7 1 TB, the build quality is far superior to the 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone and watch, AI is great and extreme
on October 29, 2025
Posted by: Bluemoon
[This review was collected as part of a promotion.] I love my phone and watch it use them both for work and personal use and the AI is extremely helpful.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey there,
Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
Samsung Support
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Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Everything is good, the only major down side is the battery is not good. After you install a lot app, it will draw very fast
Response from Samsung USBy R&R, November 19, 2025
Hiya Ryan,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Rohn
from Victorville, CA
Expertise:Expert
Verified Purchase:Yes
Love this phone, like having a mini TV in your hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Cathy
Verified Purchase:Yes
Very fun to use, great purchase. Battery lasts with medium usage for a whole day.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from NEW JERSEY
Verified Purchase:Yes
Thank you, very good experience. Zfold 7 is very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TRex
from Eastpointe, Michigan
Verified Purchase:Yes
Upgraded from zfold 6. Very functional and easy to navigate. The fold and multiscreen features are phenomenal. Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 30, 2025
Posted by: Zaizai
You WILL love this product. I was annoyed about the battery at first but , the system literally learns your usage and it gets me through a whole working day easy. And im on it constantly and I used it for everything... as a drive a hyundai the smart key goes hand and hand with the phone. The camera is great, and so,is the display... things just work and that why I came back to samsung from Google . Would recommend a good case though, it is pricey even with a trade in. But I love it truly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hiya Zaizai,
We’re glad to hear you love your Galaxy Z Fold7! It’s wonderful that the adaptive battery now functions seamlessly with your routine — many users value how the device learns habits and saves power throughout the day. Using it for everything from driving to daily tasks highlights what the Fold can do. The Fold7 is designed to feel effortless, from the camera and display to its smart features, and it seems to be a true everyday companion for you. Thank you for choosing Samsung.
-Ty
Samsung Support
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We’re glad to hear you love your Galaxy Z Fold7! It’s wonderful that the adaptive battery now functions seamlessly with your routine — many users value how the device learns habits and saves power throughout the day. Using it for everything from driving to daily tasks highlights what the Fold can do. The Fold7 is designed to feel effortless, from the camera and display to its smart features, and it seems to be a true everyday companion for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US