Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,006 Reviews)
Rating breakdown 4,006 reviews
5 Stars
3,374
4 Stars
460
3 Stars
87
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Michelle H
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I love the Samsung Galaxy Z Fold line. I love how much thinner it is when not folded and how big the screen is. I like the camera, but the lens does make it hard to wireless charge with some surfaces.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there Michelle H,
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
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Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice big screen but pocketable
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] I love this phone and it's versatility. Big screen when you need it regular screen for the rest. No sacrifices the software is great the AI photo editing is very good I was pleasantly surprised. Overall great device.
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey Major5,
We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
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We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Another Sip
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Samsung flagship phone with great aspect ratio, then unfolding into something I can understand myself into for productivity or content consumption. With it if this niche is what you're looking for, and you find a good deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R, October 24, 2025
Hey there Another Sip,
We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
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We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Shauntel jamfi
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Best phone in the market, picture quality and sound is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey there Shauntel jamfi,
We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
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We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Edwin
from Cary NC
Expertise:Expert
Verified Purchase:Yes
Its nice but the keyboard is hard to press. The letters on the right side is hard to press
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, October 24, 2025
Hi Edwin,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its immersive design brings new levels of productivity and versatility to the foldable series. We appreciate your input on keyboard responsiveness, which helps us improve the typing experience on Galaxy devices. The on-screen keyboard is vital for replying to messages, web searches, and other functions. If it stops responding or becomes unresponsive, prompt troubleshooting is essential. Solutions include using the default keyboard, clearing the cache, and checking for software updates. If the keys on your Galaxy Z Fold 7 are difficult to press, first see if your case is obstructing them, then consider adjusting the keyboard size under Settings > General management > Samsung Keyboard settings > Size and transparency. Enabling screen sensitivity can also enhance touch response. For more information, please visit the link below. Each new generation reflects our commitment to improving both design and functionality for a seamless daily experience. We value your feedback and thank you for choosing Samsung.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its immersive design brings new levels of productivity and versatility to the foldable series. We appreciate your input on keyboard responsiveness, which helps us improve the typing experience on Galaxy devices. The on-screen keyboard is vital for replying to messages, web searches, and other functions. If it stops responding or becomes unresponsive, prompt troubleshooting is essential. Solutions include using the default keyboard, clearing the cache, and checking for software updates. If the keys on your Galaxy Z Fold 7 are difficult to press, first see if your case is obstructing them, then consider adjusting the keyboard size under Settings > General management > Samsung Keyboard settings > Size and transparency. Enabling screen sensitivity can also enhance touch response. For more information, please visit the link below. Each new generation reflects our commitment to improving both design and functionality for a seamless daily experience. We value your feedback and thank you for choosing Samsung.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product Ai features are great
on October 24, 2025
Posted by: Topnotch
[This review was collected as part of a promotion.] The Google Ai feature instead of using Google itself is very cool
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey Topnotch,
We’re glad you’re enjoying the Galaxy Z Fold7 and its innovative AI features. Samsung’s Galaxy AI, driven by on-device intelligence, aims to make multitasking easier and enhance productivity with every fold. We're pleased to hear that the improved Google integration has enhanced your overall experience. Thank you for sharing your feedback on what you like about your device. We appreciate your choice of Samsung.
-Ty
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We’re glad you’re enjoying the Galaxy Z Fold7 and its innovative AI features. Samsung’s Galaxy AI, driven by on-device intelligence, aims to make multitasking easier and enhance productivity with every fold. We're pleased to hear that the improved Google integration has enhanced your overall experience. Thank you for sharing your feedback on what you like about your device. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Kevin S
from New York, NY
Expertise:Expert
Verified Purchase:Yes
It's thin, lightweight, with big screen and good performance of camera. A perfect phone to me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hello there Kevin S,
We love hearing how much you enjoy the Galaxy Z Fold7. This model was designed to combine elegance and innovation—from its lightweight feel to the stunning display and professional-grade camera performance. It’s fulfilling to know that it provides a seamless experience with every fold. Thank you for your feedback, and thank you for being a Samsung customer.
-Ty
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We love hearing how much you enjoy the Galaxy Z Fold7. This model was designed to combine elegance and innovation—from its lightweight feel to the stunning display and professional-grade camera performance. It’s fulfilling to know that it provides a seamless experience with every fold. Thank you for your feedback, and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nathan M
from California USA
Expertise:Expert
Verified Purchase:Yes
Thin, light, fast with good battery life. Even when folded the screen is good for most tasks.
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 24, 2025
Ahoy Nathan M,
We’re glad you’re enjoying the Galaxy Z Fold7. Its compact yet powerful design blends high-end performance with true portability. The Fold7 is created for versatility—merging productivity, creativity, and entertainment in a sleek, foldable form that redefines smartphone capabilities. Thank you for choosing Samsung to innovate.
-Ty
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We’re glad you’re enjoying the Galaxy Z Fold7. Its compact yet powerful design blends high-end performance with true portability. The Fold7 is created for versatility—merging productivity, creativity, and entertainment in a sleek, foldable form that redefines smartphone capabilities. Thank you for choosing Samsung to innovate.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US