Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: EJAlb
from Bath, North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I have been a "Samsung girl" - phones, Watches, ever since the first Samsung Galaxy phone came out. I've had my share of issues with each model's upgrades - various Note models, Z Fold 4 (died less than a year... Grr), Z Fold 6. I am holding the best one yet! Slim, fast, and oh so cool! I just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 29, 2025
Hey there EJAlb,
Thank you for sharing your experience with the Galaxy Z Fold7 and for your loyalty. It’s wonderful to hear that the updated design, lighter weight, and slimmer profile are evident improvements. Our goal was to develop a device representing the future of mobile computing, and we’re excited you’re a fan and part of this journey. We appreciate your review and thank you for trusting Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7 and for your loyalty. It’s wonderful to hear that the updated design, lighter weight, and slimmer profile are evident improvements. Our goal was to develop a device representing the future of mobile computing, and we’re excited you’re a fan and part of this journey. We appreciate your review and thank you for trusting Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Bradley
from Florida
Expertise:Expert
Verified Purchase:Yes
I traded in my fold 4 1TB for the fold 7 1 TB, the build quality is far superior to the 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ChrisG
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
It's by far the best fold ever. Hands down lightest and fastest one I have ever had the pleasure of owning. The selfie camera is the only thing I wish that was kept behind the screen like the last few. Not really into using it anyway.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hello ChrisG,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MMM816
from Southern VA
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite Z Fold so far. I had the 5,6 and now the 7. The front screen size is so much better!! I thought I was going to miss the s pen functionality, but I don't. Also...it feels so much thinner! Very happy I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey MMM816,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Wesley
from Virginia Beach, Virginia
Expertise:Intermediate
Verified Purchase:Yes
It's heavier than my note 20 ultra. But I love it. Screen clearance, multi-window/apps and AI is everything to me right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jinkim
Verified Purchase:Yes
I have fold 3 and fold6. Very light compared to the previous model. And like the bigger screen
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on October 27, 2025
Posted by: CushionBurnin
[This review was collected as part of a promotion.] Honestly was skeptical getting my first Fold, but for this model they fixed all my major issues with it and figured id give it a shot.
I have NOT been disappointed. I love it. The multitasking functionality when it's open is a game changer for me, as well as the larger screen when watching content. No issues with the hinge or inner screen whatsoever, and I hardly actually feel the need to open it with the day to day, the outside screen is finally large enough to use normally.
Unfortunately for my wallet, I think ill be sticking with the Fold series going forward
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the thinness and screen
on October 26, 2025
Posted by: Ultraego
[This review was collected as part of a promotion.] Love the ai. Drive my friends crazy with it. This is an amazing product gets better every year
Value
5
Written by a customer while visiting Samsung US