Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
This product really turned out very good, but..
on November 4, 2025
Posted by: Samsou
[This review was collected as part of a promotion.] This device was incredible, due to its size, thickness and quality, but the lack of spen was a great loss, as it has always been a great differential, as it brings unparalleled productivity to the device. A device like this, for me this is an irreparable loss.
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Samsou,
Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Sleek design, one major (tiny) flaw.
on November 4, 2025
Posted by: TeeRock
[This review was collected as part of a promotion.] The overall design of the phone is super sleek, thin and modern. However, my one and biggest gripe with this phone is how hard it is to open the phone when its closed, specially if you don't have a case that you can use to grip your hands on.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Matt
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
I have had the fold 3, 4, and 5. The 5 was when it was really solid but the 7 is even better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello Matt,
We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Long Overdue
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The Fold 7 is such a game changer. I love the big screen and having the option to have 2-3 windows open at the same time. I usually need my readers when I am on my phone but with this larger screen, I don't need them anymore. It is very lightweight and the battery lasts long. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey there Long Overdue,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Never going back
on November 3, 2025
Posted by: Redbruno
[This review was collected as part of a promotion.] Hey, so I've been messing around with this new foldable phone, and honestly, it's pretty slick. The screen folds out so smoothly, making it feel like you've got a mini tablet in your hand. Watching videos or gaming on this thing is a whole new level of immersive. Plus, it still folds up nicely to fit in your pocket, which is a huge win. I'm seriously impressed with how they've refined the whole foldable experience with this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
✅ manifesto
on November 3, 2025
Posted by: Anonymous
HOCUS PICKS you’re best based on GeeVSDee
Input and Data 📊 Management System for the APPLICATION
Input and Data 📊 Management System for the APPLICATION
Written by a customer while visiting Samsung US
Customer Rating
5
I have never tried it but I am waiting to use it.I
on November 2, 2025
Posted by: Jackdarippa48
[This review was collected as part of a promotion.] I've heard that it has noise cancellation and that is waterproof as well and that if it's snug and tighten your ears and it doesn't fall off so you can have it in for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way more durable then what i was told
on November 2, 2025
Posted by: Junkcummins97
[This review was collected as part of a promotion.] I dropped it within. First week about 10ft to gravel. It did crack the screen with liquid screen protector but can hardly tell. When its open it's massive and being a lcd screen its not as fragile as i was told when buying it. Iv dropped it twice while it was open screen side down and not a mark, scratch nothing.
Value
5
Written by a customer while visiting Samsung US