Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 4, 2025
Posted by: Mell29
[This review was collected as part of a promotion.] I'm really jealous, I want to upgrade from the F6 to the F7 but I need a good deal, but from what I see my friends saying, it's the perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
i love the device just wish it had the s pen on it
on November 4, 2025
Posted by: chet
from orlando, FL
Expertise:Expert
Verified Purchase:Yes
love the size, the speed and the capability of the device just need the s pen back and it would be a 5 star
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hey chet,
We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
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We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Student
Verified Purchase:Yes
Had different models of fold since fold 3 and 5 . But fold 7 is better size and quality. Please keep produce fold model.
Response from Samsung USBy R&R, November 4, 2025
Hey there,
Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Evansville indiana
Expertise:Intermediate
Verified Purchase:Yes
It's the thinnest phone I've ever owned, and it's just as powerful as the best on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hi Gonzalo Vilchez,
Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Samsung Phone User
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
This is the Foldable Samsung users have been waiting for. Bigger, Thinner, Easy to use. Still a few things that could be better (Faster Charging, Bigger Battery). But all in all a very good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 5, 2025
Hey there Samsung Phone User,
We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
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We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 4, 2025
Posted by: MikeInFL
[This review was collected as part of a promotion.] This is my first foldable and I have been waiting to get one, and with the z Fold 7, Samsung has hit it out of the park. They were always compromises in previous generations, but this phone is the complete package. It is so easy to multitask, and multimedia on this phone is amazing. The crease is virtually non-existent, the phone is fast, and the cameras are finally on par with the ultra series. The Galaxy AI is fun to play with and could be used for productivity as well. Overall, this is an amazing phone. I would highly recommend that you get insurance for it though, because it can be very expensive to fix if it breaks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worthless without the SPEN
on November 4, 2025
Posted by: Sad samsung user
from Charlotte, NC
Expertise:Expert
IM SO DEPRESSED. I love this phone and I have loved samsung for years. The removing of the S pen functionality is killing me. But the whole point of getting a phone that turns into a tablet is to draw, sketch, work, and TAKE PHOTOS. The device is not worth the cost without the pen. Features here vs the s series are minimal except for the large screen that makes using multiple apps at the same time easier.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
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Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US