Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Stick with the Fold 6 Samsung missed the mark
on November 6, 2025
Posted by: Jpdriver01
from Detroit, MI
Expertise:Expert
Verified Purchase:Yes
Same old, but worse. Who takes away functionality? I cannot believe they took away the S Pen. I never would have “upgraded “ from my perfectly working fold 6 to lose the one feature I relied upon DAILY. I’m an attorney so I buy this model specifically for the screen size and S pen. Major disappointment. Third party pens just do not cut it.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, November 6, 2025
Hi there Jpdriver01,
Thank you for sharing your experience with the Galaxy Z Fold7. The device enhances productivity with its larger screen and powerful performance, and it’s evident that the S Pen plays a crucial role in your workflow. The new, slimmer design and internal updates of the Z Fold7 have impacted accessory compatibility. Your feedback highlights the importance of S Pen support for professionals who depend on it daily. Samsung engineers prioritize this feature when developing future Fold updates. We appreciate your input and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The device enhances productivity with its larger screen and powerful performance, and it’s evident that the S Pen plays a crucial role in your workflow. The new, slimmer design and internal updates of the Z Fold7 have impacted accessory compatibility. Your feedback highlights the importance of S Pen support for professionals who depend on it daily. Samsung engineers prioritize this feature when developing future Fold updates. We appreciate your input and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Comfy and Sleek
Verified Purchase:Yes
This is the best samsung phone i have used in a while. The size and screen resolutions are top notch. I had to buy same for my wife. This is tested and trusted phone that I can recommend to anyone.
Response from Samsung USBy R&R, November 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Comfy and Sleek. We're glad that the screen size and crisp resolution impressed you. It's great to know you’re enjoying a device that blends productivity and entertainment in a portable design, which is exactly what it’s made for. Your decision to buy a second one for your wife shows your trust in the Z series. We appreciate your review and thank you for making Samsung your preferred brand.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Dumski3
Expertise:Intermediate
Verified Purchase:Yes
Cannot watch movie Ntflix, prime all mobies while your talking to messenger
Written by a customer while visiting Samsung US
Posted by: Chris
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I love this phone more than any I've ever had! The form factor feels fresh and fun everyday. The front screen is big enough to use like a normal phone easily, and opening it up gives me that tablet like experience that just blows everything up! The screen is very vibrant and fun to watch videos on. I will be sticking with this form factor from now on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 5, 2025
Posted by: Lovegalaxy25
[This review was collected as part of a promotion.] Galaxy Ai feature is amazing. Help with everyday stuff
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hi there Lovegalaxy25,
Thank you for sharing your excitement about the Galaxy Z Fold7. It’s great to hear how Galaxy AI helps with daily activities—features like real-time assistance and organization tools are designed for convenience. The Fold7 continues to impress with its large screen, seamless multitasking, and versatility that transforms the phone into a tablet when needed. Knowing it has become a favorite only confirms we are heading in the right direction. Thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your excitement about the Galaxy Z Fold7. It’s great to hear how Galaxy AI helps with daily activities—features like real-time assistance and organization tools are designed for convenience. The Fold7 continues to impress with its large screen, seamless multitasking, and versatility that transforms the phone into a tablet when needed. Knowing it has become a favorite only confirms we are heading in the right direction. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lorraine
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I absolutely highly recommend this phone. It's so thin and love the features and camera. Still checking out new features! Love it! Love it!
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great execution of unique form factor
on November 5, 2025
Posted by: briarz
[This review was collected as part of a promotion.] I use the phone everyday, when supplanting my computer most days. Unfolded, it allows for easy reading and viewing.
The camera and gallery app has been quite solid - I use galaxy AI to remove unwanted elements frpm pictures I take.
Form is slim and light. Phone can get slippery, so I use a grip tape strip on the back. Great engineering in a phone.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi briarz,
It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
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It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
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Written by a customer while visiting Samsung US
Posted by: Android User
from Boston
Expertise:Expert
Verified Purchase:Yes
I am loving the experience so far. I love how light it feels and all the extras it has that I keep discovering every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US