Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Thin, light, beautiful, and wide enough
on November 7, 2025
Posted by: hakuna
[This review was collected as part of a promotion.] I felt like love at first sight when I first touched the Z Fold7. It was so similar yet so different. Like a fresh breath of foldable phones.
Holding and using was definitely joyful. It is fast and UI is so nice, intuitive, and beautiful. I used to prefer Android’s lean interface, after using Pixel 9 Pro for a while, I realized how far ahead Samsung was.
I understand that costs have risen, but I must say it is expensive.
Another point to be improved is camera system. If Samsung would have used professional level imaging system, this phone would be the de-facto choice.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hello hakuna
We’re excited you’re loving the Galaxy Z Fold7’s combination of sleek design and powerful multitasking. It’s built to provide a premium foldable experience with the right balance of durability, speed, and a large screen. The camera system continues to improve with each generation, helping users capture vivid moments from every angle. Thank you for choosing Samsung as your go-to brand.
-Ty
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We’re excited you’re loving the Galaxy Z Fold7’s combination of sleek design and powerful multitasking. It’s built to provide a premium foldable experience with the right balance of durability, speed, and a large screen. The camera system continues to improve with each generation, helping users capture vivid moments from every angle. Thank you for choosing Samsung as your go-to brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous thin and lighter design.
on November 7, 2025
Posted by: Gohawks
[This review was collected as part of a promotion.] The hinge seems to allow the phone to open and close easier. I've had all the Zfolds since fold3. I will buy the Zfold8 assuming you will upgrade the battery. On normal days the battery is fine but on travel with more demands and longer days I have to have extra battery power with me.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sebastian
from TN
Verified Purchase:Yes
Pretty nice. It is just a little expensive. Pretty much nice phone. The battery chatge need to be a little long. The price must worth it. At least 24h
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device! Unique style.
on November 7, 2025
Posted by: rroyalty
[This review was collected as part of a promotion.] Very intuitive to use. Great overall. Top of the line!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold is amazing!!!
on November 6, 2025
Posted by: TheCloser3000
In love with my phone. Make sure you have a case for it before you get the phone
Response from Samsung USBy R&R, November 7, 2025
Hi there TheCloser3000,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its slim design, stunning display, and versatile viewing experience make it a standout device for daily use. It works great when paired with a protective accessory to keep the phone looking new while enjoying the foldable screen and premium feel. We’re glad you’re loving your device. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its slim design, stunning display, and versatile viewing experience make it a standout device for daily use. It works great when paired with a protective accessory to keep the phone looking new while enjoying the foldable screen and premium feel. We’re glad you’re loving your device. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone so sorry I have to depart from it
on November 6, 2025
Posted by: Lovedmyphone
from Columbia, SC
This phone was the absolute perfect phone for me! It's ultra sleek and beautiful. It's another experience when you open the phone and have a mini tablet to use. There's so many features. This phone is truly next level. Unfortunately I am a diabetic and the apps I use for my devices is not compatible with this phone yet. This breaks my heart.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there ,bigger screen an thin. But camera ..
on November 6, 2025
Posted by: Enigma
[This review was collected as part of a promotion.] Camera is still not at par with competition. Hard to open,
And what is it with selling a case for only the back?
And what is it with selling a case for only the back?
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hello Enigma,
Thank you for reviewing the Galaxy Z Fold7. It was designed to redefine versatility, offering an ultra-slim foldable experience while expanding the creative workspace. The immersive main display and sleek exterior make it stand out, and the evolving camera technology continuously enhances how users capture life in motion. We value your feedback; it’s essential for innovation. Thank you for choosing Samsung.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. It was designed to redefine versatility, offering an ultra-slim foldable experience while expanding the creative workspace. The immersive main display and sleek exterior make it stand out, and the evolving camera technology continuously enhances how users capture life in motion. We value your feedback; it’s essential for innovation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US