Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Samsung fan
from In my skin
Expertise:Expert
Verified Purchase:Yes
Great phone for now. I hope the screen last longer than my fold 5. 6 months in the center screen develope a crack.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How Much I Love My Samsung Galaxy Z Fold 7
on November 9, 2025
Posted by: UnfoldedThoughts
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 isn’t just another smartphone — it’s the first one that’s really felt like it was built for me. It’s powerful, smart, and surprisingly personal. Galaxy AI adds layers of convenience I never knew I needed until I had them.
It’s the first phone I’ve owned that feels less like a tool and more like a partner — one that keeps up with my ideas, my creativity, and my life. Every time I unfold it, it reminds me how far technology has come — and how much fun it can still be.
That’s why I can honestly say:
I don’t just use my Galaxy Fold 7 — I love it.
I don’t just use my Galaxy Fold 7 — I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fold 7
on November 8, 2025
Posted by: Mavric
[This review was collected as part of a promotion.] I luv this fold even better than the 6,AI has been very helpful to me & my daily life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all.
on November 8, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] 200mp camera, terabyte of hard drive, spectacular screen, fast refresh, quick seemless page turning. On top of it all is the huge screen that allows multiple pages to open at once. Way to go Samsung. Galaxy AI is smooth, answers all my questions and is a step above other AI apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Fold 7
on November 8, 2025
Posted by: AshOnTheGo
[This review was collected as part of a promotion.] I utilize galaxy AI in so many forms. Whether I’m trying to recreate an image, help rewording something professional or overall demo for friends and family it’s definitely a conversation starter. I love seeing everyone’s face light up when I open it up fully. What a fun versatile device!
Value
5
Written by a customer while visiting Samsung US
Posted by: Neolove73
from New York
Expertise:Intermediate
Verified Purchase:Yes
The phone didn’t feel mine. Loaded with bugs and ads
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hey there Neolove73,
Thank you for sharing your Galaxy Z Fold7 experience. The Z Fold series offers powerful multitasking capabilities and a desktop-like workspace in your pocket, with many users appreciating its customizable interface. If you see ads on your lock screen, homepage, or in apps, these are caused by third-party applications. To remove them, disable or uninstall the offending app. If the ads appeared recently, review your recent app installations in the Google Play Store and uninstall the newest ones until the ads stop. If the ads have been there longer, check your device's settings to identify the app responsible. Go to Google Play Store, tap the menu (three lines), then select "My apps & games." Tap "INSTALLED," switch to "Alphabetical," then to "Last Used" to find recently used apps. Uninstall the suspected app until the ads disappear. You can also modify your privacy settings: go to Settings > Privacy, tap on Customizations Service, and turn off "Customize this phone" and "Customized ads and direct marketing." Then, go back to Privacy, select Ads, and toggle "Opt out of Ads Personalization." For detailed instructions on managing pop-up ads, please refer to the link below. Thank you for choosing Samsung and enjoying the Galaxy Z series.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold7 experience. The Z Fold series offers powerful multitasking capabilities and a desktop-like workspace in your pocket, with many users appreciating its customizable interface. If you see ads on your lock screen, homepage, or in apps, these are caused by third-party applications. To remove them, disable or uninstall the offending app. If the ads appeared recently, review your recent app installations in the Google Play Store and uninstall the newest ones until the ads stop. If the ads have been there longer, check your device's settings to identify the app responsible. Go to Google Play Store, tap the menu (three lines), then select "My apps & games." Tap "INSTALLED," switch to "Alphabetical," then to "Last Used" to find recently used apps. Uninstall the suspected app until the ads disappear. You can also modify your privacy settings: go to Settings > Privacy, tap on Customizations Service, and turn off "Customize this phone" and "Customized ads and direct marketing." Then, go back to Privacy, select Ads, and toggle "Opt out of Ads Personalization." For detailed instructions on managing pop-up ads, please refer to the link below. Thank you for choosing Samsung and enjoying the Galaxy Z series.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miramar, FL
Expertise:Expert
Verified Purchase:Yes
Not really an upgrade, horrible sound quality.....
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello there ReyPaez,
Thank you for reviewing the Galaxy Z Fold7. Known for its high-quality display, smooth unfolding, and immersive dual screens, many users appreciate how it transitions from a phone to a tablet-like workspace. Your feedback on sound quality is important — input from Z Fold owners helps improve the technology over time. Galaxy devices with One UI include Dolby Atmos, offering cinema-quality surround sound. You can adjust Dolby Atmos and other audio features, such as the equalizer, UHQ upscaler, and Adapt Sound, directly on the device. Whether you're watching a zombie movie or listening to slow jams, Dolby Atmos enhances clarity and sound separation for a better experience. To access Quick Settings, swipe down from the top with two fingers. Tap Dolby Atmos to toggle it on or off; you can also add it to your Quick Settings for quick access. For more advanced options, press and hold the icon to choose your preferred setting. Learn more through the online resource linked below. Thank you for choosing Samsung.
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Z Fold7. Known for its high-quality display, smooth unfolding, and immersive dual screens, many users appreciate how it transitions from a phone to a tablet-like workspace. Your feedback on sound quality is important — input from Z Fold owners helps improve the technology over time. Galaxy devices with One UI include Dolby Atmos, offering cinema-quality surround sound. You can adjust Dolby Atmos and other audio features, such as the equalizer, UHQ upscaler, and Adapt Sound, directly on the device. Whether you're watching a zombie movie or listening to slow jams, Dolby Atmos enhances clarity and sound separation for a better experience. To access Quick Settings, swipe down from the top with two fingers. Tap Dolby Atmos to toggle it on or off; you can also add it to your Quick Settings for quick access. For more advanced options, press and hold the icon to choose your preferred setting. Learn more through the online resource linked below. Thank you for choosing Samsung.
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Wide screen great feature.
on November 7, 2025
Posted by: Paulaact
[This review was collected as part of a promotion.] WIDE SCREEN OPTION IS GOOD FEATURE AND THE GRAPHICS IS AMAZING.
Value
5
Written by a customer while visiting Samsung US