Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,104 Reviews)
Rating breakdown 4,104 reviews
5 Stars
3,464
4 Stars
466
3 Stars
89
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The phone is absolutely amazing!
on October 11, 2025
Posted by: Saki42
[This review was collected as part of a promotion.] I love the new AI features. I have been using it to help at work, at home and what next to watch! The camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy so far
on October 11, 2025
Posted by: SamsungFansince1990
[This review was collected as part of a promotion.] Really happy with my purchase so far. I love the larger screen as it is really useful for work. I run a small retail shop and the extra screen size is nice for reading reports and generating purchase orders.
I also like it for creating social media videos as the reel editing is a bit easier with the larger screen. I also really like the Galaxy AI features. I use AI photoediting on product shots daily. And ask simple questions or use it to add to my task list.
Love the thin, light phone! I finally put a case on it after a month without and I miss the small size, but I was worried I would break it without a case and handle, it can be a little hard to hold.
Some things are missing. I think it would benefit from an s pen and extra storage slot. Also, Samsung really missed the mark on a good case for this phone. With it's large profile when opened, but slim size, I think they should have developed a slim case with magsafe compatibility and some sort of handle that also served to reduce rocking when you lay the phone down.
I always used to work with my Note 20 Ultra on the table and you can't do that on this phone because the camera bump makes it rock too much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 11, 2025
Posted by: MrXxJoKeRxXPR
[This review was collected as part of a promotion.] This phone is amazing, I love the galaxy AI features,bi love all the features the phone has, i love how handy the inner screen, screens resolution and love the cameras im constantly taking pictures of my son
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy Fold has excellent features
on October 11, 2025
Posted by: Calissa
[This review was collected as part of a promotion.] It has great and fast streaming. Watching movies is crystal clear, great high definition sound and video streaming. The Galaxt AI is very helpful when you need info very fast. Also I love the Bixby alarm feature. She wakes me up informing me about the the time, temperature abd today's headlines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One sound for all
on October 11, 2025
Posted by: KSPAPA
[This review was collected as part of a promotion.] There is no way to choose different sounds for text, notifications, ringtone, system... I have to constantly look at my phone because everything has the same sound. Is there're a way to get individual sounds for different contacts and applications. Otherwise, love this phone. I have tried to use the Galaxy AI, just not smart enough for it yet. I will continue trying Galaxy AI until I get it! I am trying to find a stylus that works with my Z Fold 7, can y'all let us know which one will work with it, all I can find is ones that Do Not work with Z Fold 7!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So much lighter!
on October 11, 2025
Posted by: Lemoncella
[This review was collected as part of a promotion.] Amazingly light! Clear Galaxy AI instructions when I use it. I use the tablet portion daily for work. The pen/ tablet response is seamless for work and for gaming. Camera should lay flat, but sticks out. Not pleased with that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly thin
on October 11, 2025
Posted by: lolzarlol
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is incredibly thin and sleek! Samsung really nailed the design this time. It feels surprisingly light for a foldable and fits easily in my pocket. The new Galaxy AI features are a great bonus too. They make multitasking and productivity so much smoother, especially with the smart text assist and photo editing tools. Overall, a big step forward for foldables
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Fold
on October 11, 2025
Posted by: Quietstorm
[This review was collected as part of a promotion.] I loved it at first. But after opening and closing it so many times, the phone doesn't lay flat. Somehow a small black dot appeared in the center of the screen (the big screen when opened) and it keeps getting bigger. I can't play any games on the open screen because it does lay flat and the black dot got bigger. If a water drop gets on the phone it doesn't work properly. I can only use my phone when it is closed. I just use my phone now for making calls and sending texts. I wouldn't recommend anyone getting this phone.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Greetings Quietstorm,
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US