Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This cell phone is more than great. Performance: i
on November 10, 2025
Posted by: Sexman09
[This review was collected as part of a promotion.] the AI of the east new samsung is awesome you can turn audios into writing I can delete unwanted objects from photos I can translate I can summarize could dimension photos spaces automatically
Value
5
Written by a customer while visiting Samsung US
Posted by: X Beal
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
I had the z fold 4 from release and finally upgraded. This feels looks and functions far better than I can hope for. It's so light and slim. Sound quality is decent (get the pro buds) but the visuals are everything! Very smooth. No issues with the battery life for me and I'm constantly on my phone so that says a lot. I love the Gemini features and Google AI integrations!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hi there X Beal,
Thank you for your time and your positive review. The Galaxy Z Fold offers powerful performance, clear sound, and a long-lasting battery, with fast charging options—it’s wonderful to hear it's meeting your needs. We're glad the AI features are improving your experience. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for your time and your positive review. The Galaxy Z Fold offers powerful performance, clear sound, and a long-lasting battery, with fast charging options—it’s wonderful to hear it's meeting your needs. We're glad the AI features are improving your experience. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.its different i love it
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Samsung to watch movies.when I open my Samsung the screen is big and smooth.i love my Samsung it's great feels good in my hand .not too big not too small perfect.the camera is awesome as well
Value
5
Response from Samsung USBy R&R, November 10, 2025
Howdy Bolawson,
Thank you for your review. The Galaxy Z Fold7 was designed to feel robust, reliable, and premium — and we’re thrilled it’s exceeded your expectations. The larger display with cinematic features lets you get immersed in anything you’re watching on your phone. Handling the Z Fold7 with its lighter frame and more durable, than-ever build, and being able to open and close your device with ease, has been a game changer. We hope you continue to capture every special moment on your Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
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Thank you for your review. The Galaxy Z Fold7 was designed to feel robust, reliable, and premium — and we’re thrilled it’s exceeded your expectations. The larger display with cinematic features lets you get immersed in anything you’re watching on your phone. Handling the Z Fold7 with its lighter frame and more durable, than-ever build, and being able to open and close your device with ease, has been a game changer. We hope you continue to capture every special moment on your Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
By far the best one
on November 9, 2025
Posted by: Boundenseeker
[This review was collected as part of a promotion.] Great solid frame easier to fit in pocket and to hold in hand, love the feeling of opening it up over all a 10 out of 10
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello Boundenseeker,
Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for editing social media content.
on November 9, 2025
Posted by: Ankitfold7
[This review was collected as part of a promotion.] I loved the feature of multitasking on a big screen where you can use many features at once while editing your video. Galaxy AI also helps in making final touchups on videos post editing.
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello there Ankitfold7,
Thanks for your review! It’s great to hear that split-screen and pop-up view make multitasking easier on your Galaxy Z Fold. Being able to open your phone and feel almost like using a tablet, especially for editing videos and maximizing your device's potential, is a real game changer. The Galaxy AI features further enhance your experience by helping you bring your ideas and content to life. We appreciate your feedback and thank you for being part of the Samsung ecosystem. Keep creating!
-Ty
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Thanks for your review! It’s great to hear that split-screen and pop-up view make multitasking easier on your Galaxy Z Fold. Being able to open your phone and feel almost like using a tablet, especially for editing videos and maximizing your device's potential, is a real game changer. The Galaxy AI features further enhance your experience by helping you bring your ideas and content to life. We appreciate your feedback and thank you for being part of the Samsung ecosystem. Keep creating!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mike Sapir
from Hawaii
Expertise:Beginner
Verified Purchase:Yes
I love and enjoy every minute I use it
You still miss the pen
You still miss the pen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Hardware, Software Needs Improvement
on November 9, 2025
Posted by: AnthonyJ
[This review was collected as part of a promotion.] The galaxy Z fold seven as an incredible device in terms of hardware. The cameras were great, and the screen size is perfect, one folded, and even better when unfolded. My only complaint with this device is the software aside from galaxy AI. Galaxy AI does a great job of filling in the gaps and streamlining workflow. However, I found that the software itself and multitasking is a bit glitchy and it doesn’t seem to be as streamline or as smooth work flaws as I’d like. Also, I’m not a big fan of the keyboard. Everything else about the hardware is incredible, including the CPU and the incredible cameras.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hola AnthonyJ,
Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lizette
from FL
Expertise:Expert
Verified Purchase:Yes
Amazing phone, is may 3rd fold, i will continue alway with the fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, November 10, 2025
Hi Lizette,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We thank you for being a long-time Galaxy Z Fold fan, and we are thrilled you have your hands on the latest Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
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Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We thank you for being a long-time Galaxy Z Fold fan, and we are thrilled you have your hands on the latest Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US