Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,915 Reviews)
Rating breakdown 6,915 reviews
5 Stars
5,706
4 Stars
885
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
great phone, okay build quality
on June 18, 2026
Posted by: MKtheBearded
[This review was collected as part of a promotion.] I use my zfold7 as a mini tablet. Always love people being shocked in public when they see it unfold. The phone works great like any other newer Samsung device. Would be better if Samsung received Android updates quicker since it is the top of the line Android device. The build quality is where I am deducting 1 star. would actually deduct 1.5 if I could. the inside screen scratches too easy. I still have no clue what I did to get this slight scratch on it. The outside screen also doesn't seem to hold up to any of my previous Ultras. And also the metal is very weak and scratches way too easily. Have not had any issue at all with the hinge yet. And as far as Galaxy AI, not interested in AI at all. I've turned it all off as much as I possibly could on the phone. I find it takes away from the phone and does not add to it.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hi there MKtheBearded,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for people with Presbyopia.
on June 18, 2026
Posted by: Trex76
[This review was collected as part of a promotion.] I have wear reading glasses, but not when use my phone. The Galaxy AI makes it even more convinient in assisting me with online search and othe features on my phone. 100% recommend the Zfold 7.
Value
5
Response from Samsung USBy R&R, June 19, 2026
Ahoy Trex76,
The Galaxy Z Fold 7 features Galaxy AI, an immersive foldable display, and powerful multitasking that adapts to your everyday needs. It's great to hear that the larger display has made reading more comfortable and that Galaxy AI adds even more convenience. Thank you for sharing your experience and recommendation with the Samsung community, and for being part of the Samsung family.
-Ty
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The Galaxy Z Fold 7 features Galaxy AI, an immersive foldable display, and powerful multitasking that adapts to your everyday needs. It's great to hear that the larger display has made reading more comfortable and that Galaxy AI adds even more convenience. Thank you for sharing your experience and recommendation with the Samsung community, and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2026
Posted by: Constructionguy
[This review was collected as part of a promotion.] Great for co construction. I use it for my prints and I dnt have to carrya tablet.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hi Constructionguy,
Thank you for sharing how your Galaxy Z Fold7 supports your construction work. Its large foldable display, ease of multitasking, and portable design make it convenient to keep plans and important documents close at hand without the need to carry an extra tablet. We’re glad to hear it has become such a valuable part of your workday. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing how your Galaxy Z Fold7 supports your construction work. Its large foldable display, ease of multitasking, and portable design make it convenient to keep plans and important documents close at hand without the need to carry an extra tablet. We’re glad to hear it has become such a valuable part of your workday. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My awesome z fold 7
on June 18, 2026
Posted by: Adephemmy
[This review was collected as part of a promotion.] It would have been a mistake or regret for me if I had not purchased this phone. It is far better than my former fold 6. It's very slim and at the same reasonably wider. The Camera is very sharper than previous folds. I love it.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hi Adephemmy,
Thank you for sharing your experience upgrading to the Galaxy Z Fold7. Its slimmer design, wider cover display, and improved camera system provide a refined experience from every angle. We're pleased to hear that it feels like a significant upgrade from your previous Galaxy Z Fold and that you are enjoying the enhanced camera results. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience upgrading to the Galaxy Z Fold7. Its slimmer design, wider cover display, and improved camera system provide a refined experience from every angle. We're pleased to hear that it feels like a significant upgrade from your previous Galaxy Z Fold and that you are enjoying the enhanced camera results. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice and easy to use very unique fast processor
on June 18, 2026
Posted by: KING7FOLD
[This review was collected as part of a promotion.] The fact that this screen phone doesn't break fast as the model before is a great thing fast charging easy to use love all the features
Camera zooming is great
Galaxy AI
Camera zooming is great
Galaxy AI
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hey there KING7FOLD,
Thank you for your wonderful review of the Galaxy Z Fold7. The phone's durable design, fast charging capabilities, and AI-powered camera features are designed to enhance your daily experience. We're thrilled to hear that you are enjoying the improved durability, quick performance, and impressive camera zoom. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung!
-Ty
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Thank you for your wonderful review of the Galaxy Z Fold7. The phone's durable design, fast charging capabilities, and AI-powered camera features are designed to enhance your daily experience. We're thrilled to hear that you are enjoying the improved durability, quick performance, and impressive camera zoom. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost Great
on June 18, 2026
Posted by: TravLynn12
[This review was collected as part of a promotion.] So many things need to be considered when making a folding phone. Samsung has thought of almost everything that I could want. The main area that this phone struggles is in "open" screen mode. The aspect ratio simply doesn't fit well with a lot of apps and even Samsung's own UI doesn't seem to like to transition smoothly or easily often requiring apps or require closing and opening with the phone itself. It's as if the user never truly gets to take advantage of the entire screen for viewing video or playing games because the aspect ratio doesn't fit into the scheme many video players and apps aren't optimized for. I understand that this isn't necessarily a Samsung problem but it should be considered by end users who may be under the impression that they will get true full screen modes when the phone is opened.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hello there TravLynn12,
The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
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The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A True Flagship Device
on June 18, 2026
Posted by: Jensox
[This review was collected as part of a promotion.] While closed, the Galaxy Fold7 competes with every other flagship device on the market. While no specific feature is standout, the overall package delivers on every front: screen performance, cameras, internal chipset, etc - it performs as well as any premium device on the market. Samsung's Android OS feels feature-laden and yet seamless; I've never felt it was burdensome or laggy, and every feature or setting I've needed was easily found. If I have any minor complaint it might be the battery size; it's plenty big for a busy day's use, but it's the one area the hardware seems "good enough" instead of "class leading".
And then you unfold the phone. If the Fold7 keeps up with the competition while closed, opening the phone feels like a turbo boost in a racing game that leaves the competition in the dust. People out and about still routinely stop me and ask what just happened, or where I kept my tablet. Multitasking is a breeze - email and calendar? Spreadsheet and text message? PDF and video chat? Using this device in a meeting or while managing life feels like cheating.
I'm a little more than six months into owning the Fold7, and I would buy this device again in a heartbeat.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hi Jensox,
Thank you for your thoughtful review of the Galaxy Z Fold7. Its outstanding performance, large foldable display, and seamless multitasking abilities make it easy to manage work, entertainment, and daily activities all from one device. We are pleased to hear that you are enjoying the smooth user experience, capable cameras, and the flexibility of using multiple apps at the same time. We also appreciate your feedback regarding battery life and are excited to know that the Galaxy Z Fold7 continues to impress you even after six months of use.
-Ty
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Thank you for your thoughtful review of the Galaxy Z Fold7. Its outstanding performance, large foldable display, and seamless multitasking abilities make it easy to manage work, entertainment, and daily activities all from one device. We are pleased to hear that you are enjoying the smooth user experience, capable cameras, and the flexibility of using multiple apps at the same time. We also appreciate your feedback regarding battery life and are excited to know that the Galaxy Z Fold7 continues to impress you even after six months of use.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best camera of any phone
on June 18, 2026
Posted by: KenZfold7
[This review was collected as part of a promotion.] Friends and family always ask me to take photos at gatherings.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hiya KenZfold7,
Thank you for sharing your experience with the Galaxy Z Fold7. Its advanced camera system, large immersive display, and powerful performance make capturing and sharing special moments effortless. We are glad that your friends and family trust you to take photos at gatherings. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its advanced camera system, large immersive display, and powerful performance make capturing and sharing special moments effortless. We are glad that your friends and family trust you to take photos at gatherings. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US