Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Nyle Nido
Expertise:Intermediate
Verified Purchase:Yes
Z fold 7 will give you a different level of experience. No other phone comes close to it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
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Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I am In- love
on November 10, 2025
Posted by: Researchergeek
[This review was collected as part of a promotion.] I absolutely love my Galaxy full 7, and I use AI all the time. As a professional researcher, the Galaxy AI
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello Researchergeek,
Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on November 10, 2025
Posted by: Chillinrican
[This review was collected as part of a promotion.] The Fold 7 is an amazing product. I can can not only use it for work but i can watch anime on crunchyroll and hidive with no issues. The expanded screen work flawless with all my apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. Always a blast using a new phone!
on November 10, 2025
Posted by: OrangeG4
[This review was collected as part of a promotion.] I've had a few different brands of phones, all of them have there own issues. Samsung, even though it's got its own flaws, I will always choose. My experience, even though I'm young and don't have a lot of it, Samsung has always been there for me. I haven't used the A.I. Assistant much, but the little I have learned from it has helped me through many situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not so great OneUI
on November 10, 2025
Posted by: Oldlady
[This review was collected as part of a promotion.] I use my phone for calls and texts mostly
I use a few apps but not many
I use a few apps but not many
I use it because I can see it, I am older and it helps me see better when reading emails/texts etc
I do not use Samsung AI at all
I do not like the latest OneUI update, it made some things a hassle, like when I attach my phone to my PC it defaults to charge only, instead of making the files available to see, I have to go into USB settings to allow it now and it resets EVERY SINGLE TIME I reattach my phone by USB to my PC
Value
4
Written by a customer while visiting Samsung US
Posted by: John
from New york, NY
Expertise:Expert
Verified Purchase:Yes
Ngl the phone is great but I have 2 issues with it.
1: the lack of accessories and the overprice of the few there are
2. Battery last less that the Fold5 like way less.
Beside that its a great phone
1: the lack of accessories and the overprice of the few there are
2. Battery last less that the Fold5 like way less.
Beside that its a great phone
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sherri
from Pittsburgh, PA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone. I gave 4 starts only because I don’t make it thru the day without charging it again. I am a heavy user but other phones got me thru the day. I thing picture quality is good as well and I do take a lot of photos so that’s important to me.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi Sherri,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you are enjoying the device overall! Especially the camera quality and the experience of capturing many photos. Your insight on battery performance provides helpful context, especially as a heavy user. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep an eye on battery performance and use power-saving modes when needed to maximize your battery life. There are ways to extend battery life, such as power-saving modes or light performance mode during times when you're not using your device as much. We invite you to check out our online resource linked below for tips and tricks to improve battery life. The Fold7 packs a lot of power into its large display, and your perspective highlights how people with active lifestyles use it throughout the day. Thanks for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you are enjoying the device overall! Especially the camera quality and the experience of capturing many photos. Your insight on battery performance provides helpful context, especially as a heavy user. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep an eye on battery performance and use power-saving modes when needed to maximize your battery life. There are ways to extend battery life, such as power-saving modes or light performance mode during times when you're not using your device as much. We invite you to check out our online resource linked below for tips and tricks to improve battery life. The Fold7 packs a lot of power into its large display, and your perspective highlights how people with active lifestyles use it throughout the day. Thanks for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US