Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The upgrade that I was waiting for
on November 10, 2025
Posted by: 241985
[This review was collected as part of a promotion.] The phone is a war machine with the proper case will last. There is nothing that I can't do with this phone and gaming is a blast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's definitely a way better upgrade
on November 10, 2025
Posted by: Pandacees
[This review was collected as part of a promotion.] Everything about the fold has been great. My gripe is still that battery. It has to be better. The multitasking is great, I just need the battery to keep up
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hey there Pandacees,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its overall feel and performance, especially the multitasking capabilities that make the Fold series unique. You mentioned wanting better battery life, and your input is valuable. The Galaxy Z Fold7 offers settings and features to monitor and extend battery performance. Keep an eye on battery usage and activate power saving modes when needed to maximize battery life. For more tips on optimizing your device’s battery, please check the link below. With the larger display, you can do a lot, and your feedback shows that users value even longer battery life. The Z Series continues to advance in productivity, design, and Galaxy AI integration, and your input helps sustain this progress. We thank you for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its overall feel and performance, especially the multitasking capabilities that make the Fold series unique. You mentioned wanting better battery life, and your input is valuable. The Galaxy Z Fold7 offers settings and features to monitor and extend battery performance. Keep an eye on battery usage and activate power saving modes when needed to maximize battery life. For more tips on optimizing your device’s battery, please check the link below. With the larger display, you can do a lot, and your feedback shows that users value even longer battery life. The Z Series continues to advance in productivity, design, and Galaxy AI integration, and your input helps sustain this progress. We thank you for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!!
on November 10, 2025
Posted by: TheBest
[This review was collected as part of a promotion.] I didn't purchase the Fold 6 and waited for the 7...Best decision i made. Not to take away from the 6 by any means. With galaxy AI abilities the slimness of the phone and bigger screen it was well worth the wait!!! Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Step in Right direction on future mobile computing
on November 10, 2025
Posted by: ShareVepari
[This review was collected as part of a promotion.] Design: It is praised as being ultra thin and light, feeling more like a regular flagship phone when folded, and having a wider, more usable cover screen.
Multitasking: The huge 8-inch inner display offers the best multitasking experience, functioning as a "tablet in your pocket."
Performance: It features a flagship-worthy 200MP main camera and excellent, fast performance from the exclusive Snapdragon 8 Elite processor.
Software: New Galaxy AI features are a game-changer for content creation and simplifying daily tasks.
Multitasking: The huge 8-inch inner display offers the best multitasking experience, functioning as a "tablet in your pocket."
Performance: It features a flagship-worthy 200MP main camera and excellent, fast performance from the exclusive Snapdragon 8 Elite processor.
Software: New Galaxy AI features are a game-changer for content creation and simplifying daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 10, 2025
Posted by: Phone123
[This review was collected as part of a promotion.] Great phone! Awesome screen! Easy to use and great experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is exactly what i wanted
on November 10, 2025
Posted by: b3anz619
[This review was collected as part of a promotion.] this is the first phone i bought because of the features. the bigger screen allowed
me to enjoy streaming without having the phone right in front of my face.and also the same for gaming i play a lot of emulators and they all run spectacular with no lag
me to enjoy streaming without having the phone right in front of my face.and also the same for gaming i play a lot of emulators and they all run spectacular with no lag
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung z fold 7
on November 10, 2025
Posted by: Android78
[This review was collected as part of a promotion.] All good on device only ting I hoppe your able to make text biger on main screen
Value
4
Response from Samsung USBy R&R, November 13, 2025
Ahoy Anddroid78,
Thank you for your review of the Galaxy Z Fold7. It’s great to hear that the device is delivering smooth performance and a premium Fold experience you were hoping for. You also mentioned that expanded text-size options on the main display would be useful — that’s thoughtful feedback and reflects how people customize the larger workspace on the Fold. The Fold7 is designed with productivity, clarity, and flexible viewing in mind, so comments like yours help show how customers use that big screen to fit their day. Thanks for choosing Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review of the Galaxy Z Fold7. It’s great to hear that the device is delivering smooth performance and a premium Fold experience you were hoping for. You also mentioned that expanded text-size options on the main display would be useful — that’s thoughtful feedback and reflects how people customize the larger workspace on the Fold. The Fold7 is designed with productivity, clarity, and flexible viewing in mind, so comments like yours help show how customers use that big screen to fit their day. Thanks for choosing Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So much innovation!
on November 10, 2025
Posted by: Fold4Life
[This review was collected as part of a promotion.] Was a Fold4 user for many years. It was built like a brick, literally! I loved the device though and it was super durable to last 3 years and was still in good shape.
So when the Fold7 came out with this insane form factor, I jumped on it pre-release. This phone has been amazing, being so thin and light. I don't worry about using magsafe with it in the car anymore.
The folding form factor is perfect for work and travel. I don't use my tablets anymore. I also pair it with my xreal glasses to get an immersive DEX experience on the go.
Value
5
Written by a customer while visiting Samsung US