Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,453 Reviews)
Open Ratings Snapshot
Rating breakdown 4,453 reviews
5 Stars
3,745
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product. 
(
575 out of 655
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Excellent phone
on September 26, 2025
Posted by: TuUncle P
A beautiful phone that worth the price that it is sold for.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't stay without it
on September 26, 2025
Posted by: GregSele
from TN USA
Expertise:Expert
Verified Purchase:Yes
This phone is sleeker than sleeker. It's light weight and touch is out of the world. It's just everything one will want in a phone and more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great functionality.
on September 26, 2025
Posted by: Blucwby21
[This review was collected as part of a promotion.] My phone has great features such as Galaxy A.I, The camera Takes really good pictures and videos. I love the quadruple screen feature. The screen wide and very clear. Samsung out did their self. Great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool phone
on September 26, 2025
Posted by: MommaTaj78
[This review was collected as part of a promotion.] I would love to have all the devices with Samsung. I love the new ZFold 7. I have the Zfold 5 and it is awesome. I enjoy how I can multitask doing my work on the phone. It's very easy to use ans I have no problem with it. I would love the Zfold7 because it is bigger and I know I can do a lot more with it. I have enjoyed everything Samsung. A very good investment!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its good
on September 26, 2025
Posted by: Flen Jormsgohn
Verified Purchase:Yes
Its good. Thinner and wider than the 4. It doesn't get hot as fast. I like it very much.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE this phone!!
on September 26, 2025
Posted by: UnusuallyCrazy
from KY
Expertise:Expert
Verified Purchase:Yes
I LOVE this phone. I love the ability to have multiple apps open at the same time so I don't have to go back and forth between them.
I upgraded from the S22 ultra to the fold 7. The size when folded is just a bit thicker, but the width is smaller than my old phone. When the phone is open you can barely see the fold line.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 after S24
on September 26, 2025
Posted by: SamsungLongTimeLoL
[This review was collected as part of a promotion.] I have had a Galaxy S series phone since they first started the S series. I do like the S25 over my S24, but it is the small differences that I enjoy. I get better battery function and I am learning to use AI bit by bit. Good buy!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Lack of competition kills innovation
on September 27, 2025
Posted by: Regular Phone User
from NY USA
Expertise:Intermediate
Verified Purchase:Yes
The out screen is much more usable however I believe that it should be as large as the S25 ultra or I will always feel like a down grade when using also that camera bump on just one side makes it feel like a rocking chair when laying flat. Did anyone test that phone prior to putting it on the market or because of the lack of competition in North America? There is no beauty in the design it is not stunning. The blue is so dull. Lack of competition makes a company lazy. Have you seen the phone that are available in China? We are being abused here in the west.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 29, 2025
Hi there Regular Phone User, Thank you for taking the time to share your perspective on your Galaxy Z Fold7. We value your feedback, as you have highlighted some features you'd like to see improved. Without insights from users like you, we wouldn't know what truly matters to our customers. Our goal for the Z Fold7 is to deliver a slim, sleek, and smarter-than-ever phone, not only in design but also in functionality. With Galaxy AI, your device is more advanced than any previous version. The Z Series allows for seamless integration with other Samsung devices. We are always eager to learn how we can better serve our users. We appreciate your feedback again—your voice matters. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
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