Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The best foldable phone on the market!
on November 11, 2025
Posted by: Hvillan
[This review was collected as part of a promotion.] The phone does it all! It's like having a portable pc on hand at all times. Galaxy AI is by far among the best in class, saving me time and effort during work, and personal tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic device
on November 11, 2025
Posted by: ZF0ld7
[This review was collected as part of a promotion.] This is so far the best Galaxy device I've owned and used. Whether it be the Galaxy AI, or the internal components, to the sleek folding design. Im very impressed and will always continue being a Samsung customer!
Value
5
Response from Samsung USBy R&R, November 11, 2025
Ahoy ZF0ld7,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the folding design, internal components, and Galaxy AI are all meeting your expectations. When a device integrates smoothly into daily routines, technology truly becomes engaging. We’re pleased you’re impressed and eager to stay part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the folding design, internal components, and Galaxy AI are all meeting your expectations. When a device integrates smoothly into daily routines, technology truly becomes engaging. We’re pleased you’re impressed and eager to stay part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bridgeport ct
Expertise:Intermediate
Verified Purchase:Yes
I saw so many reviews before deciding to get the fold 7. Its absolutely doesn't fit the reviews until you actually hold in your own hands. Incredible phone coming to the fold 4 vast upgrade for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 11, 2025
Hiya Xanz,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciate the slim design, and holding it confirms its quality firsthand. It’s great to hear that the upgrade from the Fold4 has made a noticeable difference, with smooth performance and seamless features. We appreciate you being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciate the slim design, and holding it confirms its quality firsthand. It’s great to hear that the upgrade from the Fold4 has made a noticeable difference, with smooth performance and seamless features. We appreciate you being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market and the next
on November 11, 2025
Posted by: 2Famous
[This review was collected as part of a promotion.] This phone does everything I need and more. I am able to run my business emails on one screen and watch training videos on the other. I am learning new things each day about the phone and I wouldn't trade it for anything else. You will not be disappointed with this phone at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LIKE IT IT CAN TURN FOTOS Into PDF FILES
on November 11, 2025
Posted by: Elmatatan2707
[This review was collected as part of a promotion.] Video quality is high definition perfect for steaming movies and games and record your videos and fotos at HD quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone but the pre loaded apps not so much
on November 11, 2025
Posted by: Daveb22
[This review was collected as part of a promotion.] Love the phone. But now its starting to be very slow and glitching. Enjoy the fold, no issues. Wish there was an app that from Samsung that would clean and keep phone working optimum.
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hey Daveb22,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you appreciate its design and daily performance. As apps may demand more processing power over time, especially with increased storage activity, using Device care regularly can help keep your device smooth by managing background processes, optimizing storage, and making apps more responsive. The Z Fold7’s hardware supports multitasking well, and you’ll likely discover new ways it adapts to your everyday needs. We appreciate your feedback and hope your Z Fold7 continues to highlight Samsung’s innovative technology, which improves the more you use it.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you appreciate its design and daily performance. As apps may demand more processing power over time, especially with increased storage activity, using Device care regularly can help keep your device smooth by managing background processes, optimizing storage, and making apps more responsive. The Z Fold7’s hardware supports multitasking well, and you’ll likely discover new ways it adapts to your everyday needs. We appreciate your feedback and hope your Z Fold7 continues to highlight Samsung’s innovative technology, which improves the more you use it.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Will V
from Bergen County, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Honestly, I keep reading it's expensive. Agreed. Cheaper though will cost more in the longrun. Since my Fold 5 I will never get another phone. I purchased mine with Affirm. Made the payments interest free easier for me to buy 2. My wife adored her phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This fold is a game changer
on November 11, 2025
Posted by: Tspeed
[This review was collected as part of a promotion.] The Galaxy Fold 7 offers all the exceptional features one anticipates from Samsung, and the inclusion of the Galaxy AI feature has truly been a transformative addition. I find myself utilizing it extensively for various tasks, from managing work-related responsibilities and responding to emails to organizing my daily life, including my calendar, tasks, and even music playlists. As someone who has owned numerous cell phones and does not typically upgrade annually simply for a new model, I can confidently say that I am a technology enthusiast who values meaningful advancements. The Galaxy AI certainly meets this criterion and is unequivocally a worthwhile investment.
Value
5
Written by a customer while visiting Samsung US