Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great phone
on November 13, 2025
Posted by: Rdriven
[This review was collected as part of a promotion.] Great phone. With Great features and decent battery life
Value
5
Written by a customer while visiting Samsung US
Posted by: Daryl Muyano
Verified Purchase:Yes
Make more protective cases everything else is 5 starts.
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold I Love
on November 13, 2025
Posted by: JAStork
[This review was collected as part of a promotion.] I purchased the Fold 7 this past summer when it was released. I've owned a Fold 4 and 6 as well as some Ultras. The Fold 7 I found so far to be the most appealing to me because of its thiness and larger screen size when closed. It's snappy in speed and processing allowing me to get work done and respond to customers quickly while multi tasking in multi windows. I find myself using the AI features more than before and found it useful to automatically remove photo bombers in pictures and other less desirable items or shots. It has worked better than I expected. It's the first Fold phone I've had that's comfortable in both my hand and pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close to perfection
on November 13, 2025
Posted by: Bigz3393
[This review was collected as part of a promotion.] Mega improvement is the 6 but still need more battery and better water resistance
Value
4
Response from Samsung USBy R&R, November 14, 2025
Hello Bigz3393,
Thanks for sharing your thoughts on the Galaxy Z Fold7. It's evident you carefully observe how each model improves, and your feedback helps us refine these designs annually. The Z Fold7 represents a clear upgrade, especially for users who heavily utilize their device daily. Your remarks about battery life and water resistance underline what matters most to you. The Galaxy Z Fold7 has an IP48 water resistance rating, meaning it's protected against splashes of water. Its battery capacity ranges from about 4,400mAh, with efficiency being key. Powered by a robust processor and optimized software, it offers over 40 hours of video playback. The Z Series keeps advancing, delivering premium performance with each iteration. Your feedback shapes future Foldables, and the improvements you observe demonstrate this generation’s evolution. Thank you for being part of the Galaxy experience, we’re here to help you maximize every Fold.
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your thoughts on the Galaxy Z Fold7. It's evident you carefully observe how each model improves, and your feedback helps us refine these designs annually. The Z Fold7 represents a clear upgrade, especially for users who heavily utilize their device daily. Your remarks about battery life and water resistance underline what matters most to you. The Galaxy Z Fold7 has an IP48 water resistance rating, meaning it's protected against splashes of water. Its battery capacity ranges from about 4,400mAh, with efficiency being key. Powered by a robust processor and optimized software, it offers over 40 hours of video playback. The Z Series keeps advancing, delivering premium performance with each iteration. Your feedback shapes future Foldables, and the improvements you observe demonstrate this generation’s evolution. Thank you for being part of the Galaxy experience, we’re here to help you maximize every Fold.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
The product has some good features
on November 13, 2025
Posted by: Cinque
[This review was collected as part of a promotion.] I like the Galaxy Zfold 5 better than the Zfold7. The first thing is I don't like the RICH MESSAGES and how they try to force you to use this feature. I don't like the Esim card I prefer a physical card.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
Value
3
Response from Samsung USBy R&R, November 14, 2025
Hi Cinque,
Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jim Taylor
from Katy, TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love it. People are wowed when I open it up to see pics or documents, or watch videos. Great camera! Great phone!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great
on November 13, 2025
Posted by: SamsungWestclan
[This review was collected as part of a promotion.] I love all the new features with this year's new foldable devices Google AI helps ain't many aspects of my day from searches to email creation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Opens into such a nice, clear, BIG screen!
on November 13, 2025
Posted by: TeamSamsung
[This review was collected as part of a promotion.] seriously love my Galaxy Z Fold7 😍 The big, bright screen just hits different watching TikTok, YouTube, or any videos on it is so much better. Everything looks super clear, and I can scroll or stream for hours without it missing a beat.
Gaming? Smooth. No lag. Just vibes. 🎮
The foldable design is honestly genius! feels like having a mini tablet that still fits in my pocket.
&& cant forget about Galaxy AI and how this feature makes everything that much easier from multi-tasking, to just everyday stuff. So many Smart little features!
&& cant forget about Galaxy AI and how this feature makes everything that much easier from multi-tasking, to just everyday stuff. So many Smart little features!
Honestly, this phone does it all. 10/10 recommend! 🎮💯
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey there TeamSamsung,
Thanks for your lively and engaging review of the Galaxy Z Fold7! Your mention of the large, bright display and its smooth operation underscores what makes this device special. The way Galaxy AI enhances everyday tasks adds a great finishing touch. It seems you’re truly getting the full Fold experience. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for your lively and engaging review of the Galaxy Z Fold7! Your mention of the large, bright display and its smooth operation underscores what makes this device special. The way Galaxy AI enhances everyday tasks adds a great finishing touch. It seems you’re truly getting the full Fold experience. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US