Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Not my first foldable, but my first Samsung
on November 19, 2025
Posted by: Jose
from Texas
Expertise:Expert
Verified Purchase:Yes
I have some experience with a foldable. I moved from a OnePlus Open to a Samsung Fold 7. I was happy with my previous device, but I'm even happier with this one! The performance, the app compatibility, the media consumption, gaming, the cameras, are all fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hola Jose,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Missing S Pen. big disappointment. Buyers remorse
on November 19, 2025
Posted by: Wishful4SPen
[This review was collected as part of a promotion.] The Galaxy fold 7 would be a five-star maybe even six stars out of five if S Pen was still supported. I have buyer's remorse as I should have purchased a refurbished Galaxy fold 6 and received the S-Pen support. I am an avid note taker capturing notes in work, to do lists, nonprofit meetings and personal life using the s pen. I am not recommending this device to any of my friends that need a foldable device and would recommend the Galaxy Fold 6 that supports the S Pen.
However, the other features including Galaxy Ai, split applications on the inside screen and routine tasks are a nice addition combined with the 200 megapixel camera sensor.
Value
3
Response from Samsung USBy R&R, November 20, 2025
Hi Wishful4SPen,
Thank you for sharing such a thoughtful perspective on the Galaxy Z Fold7. You clearly understand how you use your devices, especially with how important handwritten notes are to your workflow. The Z Fold7 highlights its immersive screen, Galaxy AI enhancements, and the powerful 200MP camera sensor, actually features that truly stand out when multitasking or capturing details throughout the day. Your experience with split apps and how you use your device across work, meetings, and personal life genuinely shows your engagement with the foldable experience. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing such a thoughtful perspective on the Galaxy Z Fold7. You clearly understand how you use your devices, especially with how important handwritten notes are to your workflow. The Z Fold7 highlights its immersive screen, Galaxy AI enhancements, and the powerful 200MP camera sensor, actually features that truly stand out when multitasking or capturing details throughout the day. Your experience with split apps and how you use your device across work, meetings, and personal life genuinely shows your engagement with the foldable experience. We appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Right Here
on November 19, 2025
Posted by: isbo78
[This review was collected as part of a promotion.] I'm still learning it but what I like the most is it's sleek style. It's not bulky. It's not too small. As far as I know right, you can do quite a few things in it using just one hand. I don't like that it doesn't come with it's own "S" pen às am accessory when you get it. Especially when it has the capabilities to be used. It's like putting one sock on and still putting both shoes on. It's not a deal breaker but you do notice it's absence... not that you're gonna use it a lot and you might if it came with the phone. Overall, the phone isn't slow. Everything opens as they should. The phone to me is really lightweight even with a case on it. Resolution for both screens is excellent. Maybe a little too bright at times as I'm starting this 47 years old going into the 48 year old process.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hi there isbo78,
Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The better folding phone.
on November 19, 2025
Posted by: Itobrahim
[This review was collected as part of a promotion.] The Galaxy Fold 7 completes everything I needed to do. The size of the front screen is absolutely perfect and in relation to the modern smartphones. The internal screen is exactly what I wanted for all these years and outperforms that of its competitors. Battery is great and the efficiency based on the Galaxy AI blows the rest of the competition out of the water.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey Itobrahim
Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
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Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone itself is awesome.
on November 19, 2025
Posted by: Toofargone
[This review was collected as part of a promotion.] All of this extra added random apps and downloads that I had to find on my own have my phone bugged. "GALAXY AI" It's gone so far as I fear for my safety in more ways than one. This device is cool, big fold open screen, performs good unless whatever or whomever else is controlling it. It just doesn't make sense and yet the security software says there's nothing wrong if you just let it do the basic scan. A lot is wrong. I'll be in touch, hopefully. Otherwise I'd recommend this over the S25 Ultra any day. Have a lovely day everyone!
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello Toofargone,
Thank you for sharing your experience with the Galaxy Z Fold7. The large, open display and smooth performance clearly stand out to you, and it’s meaningful to hear how much you enjoy the device. Your description also emphasizes how carefully you observe your phone’s behavior and features. Your perspective shows how much people depend on their devices daily. We appreciate you being part of the Samsung family, and we hope you have a lovely day.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The large, open display and smooth performance clearly stand out to you, and it’s meaningful to hear how much you enjoy the device. Your description also emphasizes how carefully you observe your phone’s behavior and features. Your perspective shows how much people depend on their devices daily. We appreciate you being part of the Samsung family, and we hope you have a lovely day.
-Ty
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Written by a customer while visiting Samsung US
Posted by: victor
from md
Expertise:Intermediate
Verified Purchase:Yes
this is my seconds fold and the phone feels lighter without losing the screen size, it's great
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hola victor,
Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Big screen
on November 18, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] Easy to see and use apps. Like the features like connecting to my hearing aid. Has a lot of storage. Watching YouTube is very easygoing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2
Response from Samsung USBy R&R, November 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US