Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,184 Reviews)
Open Ratings Snapshot
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Phone and watch z fold 7 and watch
on November 23, 2025
Posted by: Freezy
[This review was collected as part of a promotion.] This phone is amazing it does everything I love the camera I love the pictures I love the volume on it so I never missed a call or text message I love all the new features that it has on it this is possibly the best phone so far and I also have the Samsung Galaxy 7 watch the watch is wonderful but I think I will upgrade to the 8th if the 7 is this good I'm definitely getting the eight
Value
5 out of 5
5
Response from Samsung USBy R&RDecember 23, 2025
Ahoy Freezy,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the camera, clarity, powerful sound, and features improve your daily moments. Your feedback shows how well Galaxy devices integrate and work together. We value your input and appreciate you being part of the Samsung family.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on November 22, 2025
Posted by: Hpatel7954
[This review was collected as part of a promotion.] Best things to use for watching video and playing games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on November 22, 2025
Posted by: Killeryou217
Expertise:Intermediate
Seriously, this device is incredible! I've been using it for a while now, and it's exceeded all my expectations. The camera takes stunning photos, and the battery life is just phenomenal. Plus, the speed and responsiveness are top-notch, making everything super smooth. I can't imagine going back to anything else after this.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing tech
on November 22, 2025
Posted by: Sunkiss876
[This review was collected as part of a promotion.] I'm excited about using the product and its functionality of a screen.So glad I moved to a fourth. Samsung has taken.
Their technology to whole new level.Things that I would never thought would happen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold5 to Fold7
on November 22, 2025
Posted by: RedCatcher56
from Waco, TX
Expertise:Intermediate
Verified Purchase:Yes
I had a Fold5 for 2 years and I really liked the fold function as my eyes are not the best with the fold5 I was able read web docs. The "con" to the fold5 was that after 2 years, there was a bubble in the middle of the screen. The Fold7 has been upgraded with a slimer case and no bubble in the middle of the fold screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, battery not so much
on November 22, 2025
Posted by: Bryan
from New York, Ny
Expertise:Expert
Verified Purchase:Yes
Switching from a ultra to fold was exciting. After a few weeks the design of the fold hasn't worn off. But the battery leaves me disappointed. I find myself charging it twice a day
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RDecember 16, 2025
Hello Bryan,

Thank you for sharing your experience with the Galaxy Z Fold7. This device offers a powerful foldable experience, combining a sleek design with a large display. Your feedback on battery performance is important as Galaxy works to enhance efficiency and support users' multitasking needs. For helpful battery tips, please see the guide linked below for advice on extending battery life. We value your insights and thank you for contributing to Samsung's innovation.

Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such an improvement over previous folds! Perfect.
on November 22, 2025
Posted by: Fwi5
Amazingly thin - Previously owned Z fold 3, a bit early for the tech. Now really strong. I prefer the Z fold 7 to the S25 which I had earlier this year.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! Wouldn't go back!
on November 22, 2025
Posted by: Sydney
[This review was collected as part of a promotion.] At first I wasn't sure how I'd feel about the Fold because I have had & loved the Note phone since the Note5. But now that I've had it a week & gotten it all set up the way i want it, it's been amazing. I use the large screen a whole lot more than I initially expected. There are more settings related to just the larger screen so you can customize it as you want. I don't know if I could go back now. I essentially have a mini iPad when I want it & a phone when I need it with this device!
The graphics are great & the screen is smooth! You wouldn't guess it folds in half by the looks of it. Love it so much.
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 25, 2025
Hey Sydney,

Thank you for sharing your experience with Galaxy Z Fold7. The expansive display and smooth performance make it a standout for work and play, and it is great to hear the transition from Note feels natural. Versatility that feels effortless is what makes the Fold special. Thank you for being part of the Samsung family.

-Ty

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Written by a customer while visiting Samsung US
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