Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,073 Reviews)
Rating breakdown 4,073 reviews
5 Stars
3,434
4 Stars
465
3 Stars
89
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
This product really turned out very good, but..
on November 4, 2025
Posted by: Samsou
[This review was collected as part of a promotion.] This device was incredible, due to its size, thickness and quality, but the lack of spen was a great loss, as it has always been a great differential, as it brings unparalleled productivity to the device. A device like this, for me this is an irreparable loss.
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Samsou,
Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miramar, FL
Expertise:Expert
Verified Purchase:Yes
Not really an upgrade, horrible sound quality.....
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US
Posted by: Neolove73
from New York
Expertise:Intermediate
Verified Purchase:Yes
The phone didn’t feel mine. Loaded with bugs and ads
Features
3
Performance
3
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is peak.
on November 15, 2025
Posted by: Dahake
[This review was collected as part of a promotion.] After many versions and iterations if the Fold phone, Samsung has hit the nail on the head with this one. For reference, my first foldable phone was the Fold5 and that was a great phone too. This time, the Fold7 just feels much more premium and high quality in my hands. It's a lot more thinner, the screen is larger, and light to hold. Opening and closing the folding screen is always so satisfying. And of course, the quality of the screens is amazing. Aside from that, the overall quality of the operating system and Samsung's software is fantastic. I've had a blast using the Galaxy AI features such as photo editing and search functions. I can't wait to see how Samsung continues to improve their platform. Overall, I feel this version of their Fold phone is just such a refined and exceptional product that I am glad I upgraded from my Fold5. I recommend anyone thinking about it to just go for it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved Dover Fol 6
on November 27, 2025
Posted by: Crocwahl
[This review was collected as part of a promotion.] The Galaxy AI feature is seamless. The phone weight feels significantly less than the Fold 6. The screen size is larger, clearer and more sturdy. While I thought i would miss the S pen from the 6, I do not. Also, the camera is far superior over the fold 6. Glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on November 28, 2025
Posted by: FoldUser888
[This review was collected as part of a promotion.] This phone has been awesome, far more than what i expected. Just when you have complete use of a phone then its when you open it and the screen transforms into a tablet. Coming from a different IOS i was very skeptical but my experiece of using a phone has gone from same ol' to eye opening. Would definitely recommend. The thinnes of the z fold 7 is eye dropping even with a case. The Galaxy AI is far more superior than what i had been used to so its fun and effective.
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome device. Only draw back is there is no pen.
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mynor
from New york
Expertise:Expert
Verified Purchase:Yes
It's an amazing divice, I like it!!! Samsung you're the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US