Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Amazing phone.
on November 26, 2025
Posted by: Foldfanatic07
[This review was collected as part of a promotion.] I loved the fold 7 asit is more sleeker faster and light weight than its predecessors. Also the galaxy ai helps me keep my schedules and improve picture quality. The only drawback is when taking selfies using back cam which makes them blurry.
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hey there Foldfanatic07,
We’re excited to hear how much you enjoy the Galaxy Z Fold7’s sleek design and improved performance. Galaxy AI was created to help manage schedules and improve photography, making everyday moments better. Your feedback on camera behavior is appreciated and helps guide ongoing enhancements to the foldable camera experience. Thank you for being part of the Samsung experience and for sharing your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to hear how much you enjoy the Galaxy Z Fold7’s sleek design and improved performance. Galaxy AI was created to help manage schedules and improve photography, making everyday moments better. Your feedback on camera behavior is appreciated and helps guide ongoing enhancements to the foldable camera experience. Thank you for being part of the Samsung experience and for sharing your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Detroit Michigan
Expertise:Expert
Verified Purchase:Yes
Z-fold has become my favorite phone and the 7 is amazing!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hello Mark Dunlap,
We're thrilled that the Galaxy Z Fold7 is your favorite so far. Its sleeker design, bigger screen, and enhanced performance make it stand out each time you unfold it, especially when snapping a cute shot of your kitty nestled beside you. We value your great review and thank you for being part of Samsung's innovation.
P.S. Love the photo by the way!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're thrilled that the Galaxy Z Fold7 is your favorite so far. Its sleeker design, bigger screen, and enhanced performance make it stand out each time you unfold it, especially when snapping a cute shot of your kitty nestled beside you. We value your great review and thank you for being part of Samsung's innovation.
P.S. Love the photo by the way!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek engineering but lack full picture
on November 25, 2025
Posted by: Kaej0703
[This review was collected as part of a promotion.] I have had my Galaxy Z Fold 7 for a week now. I do not have many complaints what so ever except for the camera. Pictures lack vibrant colors and luster.
I find Galaxy AI even better that what my employer provides as a tool. Enjoy playing with Galaxy AI.
Value
4
Response from Samsung USBy R&R, November 26, 2025
Hey thre Kaej0703,
It’s great to hear that you’re enjoying the Galaxy Z Fold7’s design and Galaxy AI features. The Fold7’s multi-lens camera system uses smart scene optimization to add balance and depth to every photo, and your feedback about color vibrancy helps guide our ongoing image-enhancement improvements. We’re happy you’re exploring what Galaxy AI can do. Thank you for sharing your thoughts, and we appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s great to hear that you’re enjoying the Galaxy Z Fold7’s design and Galaxy AI features. The Fold7’s multi-lens camera system uses smart scene optimization to add balance and depth to every photo, and your feedback about color vibrancy helps guide our ongoing image-enhancement improvements. We’re happy you’re exploring what Galaxy AI can do. Thank you for sharing your thoughts, and we appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone 3F
on November 25, 2025
Posted by: KingOfUncles77
[This review was collected as part of a promotion.] I think my Fold 7 is the future of PHONING. IT DOES SO MUCH ...IT SHOULD BE CALLED 3F FOR FOLD FUNCTION AND FUN PHONE.
I use the Galaxy AI to make cute pictures and video mods of family and friends.
I prefer the large screen for navigation when I am driving, working as a third monitor, or my bathroom tv when I'm concentrating 2 due my do.
Multitasking with multiple screen layouts blows your mind! For work or play. Night or day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned by 1000%
on November 25, 2025
Posted by: MStines1t
[This review was collected as part of a promotion.] I have owned the fold 3, fold 5, and now the fold 7. I thought the 3 was kind of a cool idea but it had many problems. By the 5 I was pretty happy with the phone, it did have its problem but you could definitely tell the vision they were going for. Now with the 7 they have pretty much perfected the foldable phone. I didn't even use a laptop or any kind of computer anymore. Pretty much anything I need to do from gaming to watching videos, even creating art this phone handles so easy. Then they added the galaxy AI on the software side of things, after that, I've never buying another type of phone or tablet. This is perfect of both.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hello MStines1t,
We love hearing from longtime Galaxy Z Series users like you who have witnessed its evolution. The Galaxy Z Fold7 showcases the most advanced foldable design, combining power, creativity, and versatility into a seamless experience. From gaming to art and productivity, it’s crafted to push beyond the limits of traditional devices. It’s exciting to see it become your all-in-one creative space.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing from longtime Galaxy Z Series users like you who have witnessed its evolution. The Galaxy Z Fold7 showcases the most advanced foldable design, combining power, creativity, and versatility into a seamless experience. From gaming to art and productivity, it’s crafted to push beyond the limits of traditional devices. It’s exciting to see it become your all-in-one creative space.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Raynel
from New England
Expertise:Intermediate
Verified Purchase:Yes
I'm so happy with this fold7 I've been with fold since they came out, now I'm done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, November 26, 2025
Hello Raynel,
It’s wonderful to hear that your Galaxy Z Fold7 continues to impress. For those who’ve followed the Fold journey, this generation offers refined durability, improved AI performance, and an even smoother interface. It’s great to know it’s meeting your expectations from the very first Z Series device to now.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear that your Galaxy Z Fold7 continues to impress. For those who’ve followed the Fold journey, this generation offers refined durability, improved AI performance, and an even smoother interface. It’s great to know it’s meeting your expectations from the very first Z Series device to now.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Folding King of Android
on November 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung has hit it out of the ball park with this truly Amazing fold 7 it's truly the ultimate phone and folding device allowing for all things possible enjoying all types of media consumption from watching videos video conferences for work and playing all the best games on Google play store if you want the ultimate device for everything all folded away GET ONE YOU WON'T BE DISAPPOINTED......
Value
5
Response from Samsung USBy R&R, November 26, 2025
Howdy Dougdharris1973,
We love hearing that your Galaxy Z Fold7 meets and exceeds your expectations. Its large display, advanced multitasking features, and AI-powered performance make it a top choice for both work and play. It’s great to see how much you’re enjoying the full Galaxy experience. Thanks for your fantastic review. We truly appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing that your Galaxy Z Fold7 meets and exceeds your expectations. Its large display, advanced multitasking features, and AI-powered performance make it a top choice for both work and play. It’s great to see how much you’re enjoying the full Galaxy experience. Thanks for your fantastic review. We truly appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on November 25, 2025
Posted by: Lilravegirl97
[This review was collected as part of a promotion.] The reliability of this phone is truly exceptional. It consistently performs without any issues, making it a dependable choice for daily use. The durability and performance of this device are unmatched, ensuring long-lasting use. Its reliability is a testament to its superior craftsmanship and attention to detail. For anyone seeking a reliable phone, this model is highly recommended.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hey Lilravegirl97,
It’s impressive to hear how reliable your Galaxy Z Fold7 has been. Every aspect of its design, from the hinge to the performance, shows Samsung’s commitment to craftsmanship and durability. Your words perfectly describe what makes the Fold7 such a strong everyday mobile device. Thank you for your glowing review. We appreciate your choice of Samsung's innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s impressive to hear how reliable your Galaxy Z Fold7 has been. Every aspect of its design, from the hinge to the performance, shows Samsung’s commitment to craftsmanship and durability. Your words perfectly describe what makes the Fold7 such a strong everyday mobile device. Thank you for your glowing review. We appreciate your choice of Samsung's innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US