Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Color defect.
on November 27, 2025
Posted by: Shazz
from West Berlin, New Jersey
Expertise:Expert
Everything is good, but my Z Fold 7 developed a color defect in two days. It has color damage on the top of the back and front.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hey there Shazz,
Thank you for providing feedback on your Galaxy Z Fold7. We appreciate your input as we strive to enhance our Galaxy devices. We recognize that it can be frustrating if the device’s color coating appears to fade after just a few days. Samsung products are protected against manufacturing defects in materials and workmanship for a limited 12-month warranty period. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. Please contact our Samsung Support Team to explore your repair and warranty options. We appreciate you reaching out and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for providing feedback on your Galaxy Z Fold7. We appreciate your input as we strive to enhance our Galaxy devices. We recognize that it can be frustrating if the device’s color coating appears to fade after just a few days. Samsung products are protected against manufacturing defects in materials and workmanship for a limited 12-month warranty period. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. Please contact our Samsung Support Team to explore your repair and warranty options. We appreciate you reaching out and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best fold that is slim
on November 27, 2025
Posted by: TheMystery
[This review was collected as part of a promotion.] The Galaxy AI works pretty well. It is probably better than Google AI at this point. I LOVE the slim design. This is the nicest foldable phone out now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Colorblind mode(protan) is terrible. It supposed to be pinker but somehow it becomes greener
Response from Samsung USBy R&R, December 3, 2025
Hello jjee,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re interested in learning more about your impressions of the visual enhancements so we can better customize how visuals are scaled on your device. We also welcome your feedback on how we can improve our options as we expand our range of choices. Please contact our Samsung Support Team for further assistance. We’re happy to help you fine-tune your display features. We appreciate your review and thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re interested in learning more about your impressions of the visual enhancements so we can better customize how visuals are scaled on your device. We also welcome your feedback on how we can improve our options as we expand our range of choices. Please contact our Samsung Support Team for further assistance. We’re happy to help you fine-tune your display features. We appreciate your review and thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great AI Features
on November 27, 2025
Posted by: Midknight94
[This review was collected as part of a promotion.] My Z Fold 7 is seriously my daily sidekick! 📱 I use it for everything, from jotting down work notes 📝 to keeping my whole schedule in check. It's like having a tiny, super-powered laptop in my pocket, making multitasking a breeze. When I need a break, it's also my go-to for some fun gaming sessions. 🎮 Honestly, this phone pretty much runs my entire life these days! It's amazing how much productivity and entertainment can be packed into one device. I love how versatile it is for all my different needs. Thinking about it, I probably wouldn't know what to do without it! I find that my phone is an incredibly versatile tool for my creative pursuits. It's not just for communication anymore, you know? I regularly use it for editing photographs, which is a really satisfying process. Furthermore, I enjoy experimenting with making creative remixes of existing content. It's a fantastic way to express myself and explore new ideas. Beyond the creative side, my phone is also essential for my downtime. It allows me to relax and unwind after a busy day. I truly appreciate having such a capable device at my fingertips for both productivity and leisure.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Greetings Midknight94,
We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate Folding device!
on November 27, 2025
Posted by: PixelFan11219
[This review was collected as part of a promotion.] The Z Fold 7 is a revolutionary expression of what a foldable can be. Even those who had a Fold 6 can't believe how thin the 7 is. And how it feels so sturdy and solid despite closing like a book. The 8" inner display is huge and so helpful for multitasking and seeing content in ultra detail. And the 6.5" cover screen means you could use the device like a typical smartphone and not even know it opens up. Galaxy AI with Gemini is a great combo of Googles power in AI with the integration of Samsungs tools. The Z Fold 7 sets the new standard for what a book-type foldable is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first foldable phone was a great experience
on November 27, 2025
Posted by: BogusAdventure
[This review was collected as part of a promotion.] I never had a foldable device so I used my upgrade to try this out and it was a great experience I actually mainly used it for reading books unfolded and it was great after I got my tablet stolen .
I've a fan of Galaxy ai so it's always a pleasure , I wish it kept the Spen support but other than that it was a solid phone
Camera shares the same from the ultra and edge mp 200
Battery life is great as well
Closed felt like I was holding a regular phone .
If you're on the fence I would definitely pick it up
Closed felt like I was holding a regular phone .
If you're on the fence I would definitely pick it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved Dover Fol 6
on November 27, 2025
Posted by: Crocwahl
[This review was collected as part of a promotion.] The Galaxy AI feature is seamless. The phone weight feels significantly less than the Fold 6. The screen size is larger, clearer and more sturdy. While I thought i would miss the S pen from the 6, I do not. Also, the camera is far superior over the fold 6. Glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Great device maybe best phone on the moment I truly recommend it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US