Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Silly complaints but honest input
on November 28, 2025
Posted by: AAR1024
[This review was collected as part of a promotion.] I really love the zfold line of samsung, the only part that I wish I could change is how small the outside screen is. When out in public (say in line at the store) it's not always convenient to unfold and at the same time, it is difficult to respond to a text from the smaller screen. I understand that is a silly thing to complain about all things considered on how great the phone is and the inside main screen is massive, but it's honest. The only other thing is I wish all apps would flow between screens better without having to reload them but that's more to the app developers I would think but maybe not, there could be a developer within the Samsung fold line that figures out how to allow them to flow better, who know.... Again just honest wants Samsung to improve about the zfold line of phones, if possible.
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hello AAR1024,
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate hearing that performance and security stand out for you. With One UI and the Galaxy app suite, the A36 5G offers quick launches and privacy controls in a clean layout, making everything feel simple and secure. We appreciate your review and thank you for choosing Samsung.
Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate hearing that performance and security stand out for you. With One UI and the Galaxy app suite, the A36 5G offers quick launches and privacy controls in a clean layout, making everything feel simple and secure. We appreciate your review and thank you for choosing Samsung.
Ty
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Written by a customer while visiting Samsung US
Posted by: Michael
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome device. Only draw back is there is no pen.
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on November 28, 2025
Posted by: FoldUser888
[This review was collected as part of a promotion.] This phone has been awesome, far more than what i expected. Just when you have complete use of a phone then its when you open it and the screen transforms into a tablet. Coming from a different IOS i was very skeptical but my experiece of using a phone has gone from same ol' to eye opening. Would definitely recommend. The thinnes of the z fold 7 is eye dropping even with a case. The Galaxy AI is far more superior than what i had been used to so its fun and effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gratis fiuter
on November 28, 2025
Posted by: Pao1980
from Texas
Expertise:Intermediate
Is excelent the cel Phone and beautiful and practic
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in terms of screen size
on November 28, 2025
Posted by: Maverick6201
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 feels like the point where foldable technology truly matures, offering a significantly lighter and thinner design that finally makes carrying a tablet-like device genuinely comfortable for daily life. Unfolding the Z Fold 7 reveals a spacious 8-inch main display, which excels as a multitasking powerhouse, allowing users to effortlessly run two or three apps side-by-side—perfect for having an email open next to a presentation or mapping directions while checking calendar appointments. The integration of Galaxy AI features further elevates this daily usability, offering tools like on-the-fly translation during calls or quick, intelligent photo editing with generative erase features, turning complex tasks into simple prompts. For family and daily routines, this device is a hub; the large screen is ideal for video calls, shared recipe viewing in the kitchen, or transforming into a hands-free "Flex Mode" mini-laptop for watching content on the go. Complementing this is Samsung TV Plus, the free streaming service that brings hundreds of live TV channels and on-demand content to Samsung TVs, tablets, and Galaxy phones. This ensures there's always easy, subscription-free entertainment available for family relaxation—whether they are gathered around the Smart TV or using the Z Fold 7's expansive screen to catch up on a favorite show, effectively making media consumption a seamless part of the daily household routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best Z fold out there
on November 28, 2025
Posted by: manjuL
[This review was collected as part of a promotion.] Best one out there for reliability and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all
on November 27, 2025
Posted by: Johnnyco
[This review was collected as part of a promotion.] Love the AI transcript over my voice mail, save me a lot time not hearing junk messages
Value
5
Written by a customer while visiting Samsung US
Posted by: Pool
from Ecuador
Expertise:Expert
Verified Purchase:Yes
Z fold seven has an incredible design, it's so thin and the outer screen is great.
But the cameras, the principal 200mp is correct, but de telephoto is so poor...
But in general it's a great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hiya Pool,
Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
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Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US