Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,453 Reviews)
Rating breakdown 4,453 reviews
5 Stars
3,745
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
575 out of
655)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Ok phone, don't worth the 2k that cost me.
on September 18, 2025
Posted by: Pottero
Verified Purchase:Yes
No big deal, I was expecting more from this phone. I hope that the phone doesn't have battery issues like the Galaxy note 7. Overheating all the time when I'm charging the phone in my car, some times the battery drains so fast.
Response from Samsung USBy R&R, September 22, 2025
Hello Pottero, Thank you for sharing your thoughts on your Galaxy Z Fold7! Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate optimally. While they might feel warm under certain conditions, like charging, this doesn't affect the device's lifespan or performance. Factors that could impact the temperature include charging with a non-Samsung, incompatible, or defective charger (and USB cable). Please check out the online resource linked below to learn how to keep your device at a normal temperature. It will also address some of the battery drain issues you mentioned. We want to rekindle your excitement for your Galaxy Z Fold7—if you have any other questions or concerns, please contact our Samsung Support Team. Thank you for your feedback; we’re happy to have you as part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really love Samsung products
on September 18, 2025
Posted by: 07026601178
[This review was collected as part of a promotion.] I'm using Galaxy S9 and I really love it because it works perfectly and very fast in everything I do on it"which is playing games going live on tiktok, like!"my data used to be on 24/7 ,but after I reviewed this Galaxy Z FOLD7, ONG!"I wan faint like"WIDE Camera 200PM,CPU 38% faster than Galaxy Z Fold6"Battery capacity 4400mAh watch vides up to 24hrs JESUS!"Storage 12GB/256GB"like.. I can't close my mouth after reviewing the this Galaxy Z FOLD7, nothing can stop me from using Samsung Products,I love Samsung Products with all my life 1000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the two screens and the features
on September 18, 2025
Posted by: Grimeygt
[This review was collected as part of a promotion.] Yes I love the galaxy Ai
And everything about the phone especially bixby
And everything about the phone especially bixby
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that truly changes daily life
on September 18, 2025
Posted by: Stifl3r43
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely transformed the way I use my phone every day. The foldable screen feels like carrying both a phone and a tablet in one device. It’s perfect for multitasking—I can stream a movie while messaging friends, take notes during a video call, or keep multiple apps open side by side for work. The large inner display is bright, smooth, and immersive, while the cover screen is convenient for quick tasks.
Battery life is strong, easily lasting through a full day of heavy use, and fast charging makes it simple to top up. The cameras deliver crisp and colorful photos, which is impressive for a foldable. Build quality feels premium, and the hinge is more refined than ever, smooth but sturdy.
What surprised me most is how Galaxy AI integrates into my daily routines. Features like live translation and smart suggestions save time and make the phone even more useful at work and while traveling. It truly feels like a productivity tool and an entertainment device in one.
Overall, the Fold 7 is not just another phone—it’s a game-changer that makes work, school, streaming, and gaming more enjoyable and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how liteweight this device is.
on September 18, 2025
Posted by: Bubbabean
[This review was collected as part of a promotion.] I use gemni a lot for useful Information. Processing is super fast. Definitely recommend this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life changing, never going back to a non-folding
on September 18, 2025
Posted by: Gdub4life
[This review was collected as part of a promotion.] The Z Fold 7 is, without a doubt, the single best piece of technology I have ever owned. It's not just an upgrade; it's a complete paradigm shift in how I interact with the digital world. The main unfolded display is breathtaking—a seamless, vibrant canvas that transforms media consumption and productivity. Running multiple apps side-by-side feels natural and effortless, making my old slab phone feel restrictive and archaic.
The refinement in this generation is palpable. The hinge is flawlessly smooth yet durable, and the crease is virtually nonexistent. The convenience of having a compact, one-handed device that instantly expands into a powerful tablet is a feature I never knew I needed, and now I can't imagine living without.
After using the Z Fold 7, the idea of going back to a non-folding or even a scrolling phone is simply out of the question. This device has fundamentally changed my expectations for what a phone should be. It perfectly blends portability and power, innovation and practicality. This isn't just the future of smartphones; it's the pinnacle of the present. I'm officially never going back. Galaxy AI is never level integration!
The refinement in this generation is palpable. The hinge is flawlessly smooth yet durable, and the crease is virtually nonexistent. The convenience of having a compact, one-handed device that instantly expands into a powerful tablet is a feature I never knew I needed, and now I can't imagine living without.
After using the Z Fold 7, the idea of going back to a non-folding or even a scrolling phone is simply out of the question. This device has fundamentally changed my expectations for what a phone should be. It perfectly blends portability and power, innovation and practicality. This isn't just the future of smartphones; it's the pinnacle of the present. I'm officially never going back. Galaxy AI is never level integration!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great produ t
on September 19, 2025
Posted by: Folde7
[This review was collected as part of a promotion.] Overall great product. I go from using the front screen to the inner screen seamlessly and am able to continue using the same apps. Customization is nearly endless it seems. I've used galaxy AI for photos and the features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review of the Galaxy Z Fold7
on September 19, 2025
Posted by: JahRuss
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has truly changed the way I use my phone. It’s thinner, lighter, and feels more natural to carry and use. The cover screen is great for quick tasks, but the full 8-inch display really shines for multitasking, reading, and entertainment.
What I appreciate most is Galaxy AI. I use it daily — from Photo Assist that makes editing simple, to Live Translate when connecting across languages, to Transcript Assist that keeps me organized. Even the Audio Eraser has saved my videos from background noise. These aren’t just extras; they’ve become part of how I work and create.
Performance is fast, the camera system is sharp and versatile, and the battery usually gets me through a full day. My only wishes are stronger zoom and S-Pen support.
Overall, the Galaxy Z Fold7 feels less like just a phone and more like a productivity hub and creative tool — with Galaxy AI making it smarter and more useful every day.
Value
5
Written by a customer while visiting Samsung US