Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Thinner phone, Less phone
on December 4, 2025
Posted by: Shpoz
from St. Louis, Missouri
Expertise:Expert
This is my fifth folding phone and with this generation Samsung has moved in the wrong direction. The form factor is incredible, it's amazing this phone can be this thin. However, it's awesome thinness is it's downfall. I think it's worse at being a phone. The speakers are much worse, I have worse service in certain places, hinge doesn't stay at an angle well, S Pen is gone, battery could have gotten better, vibration is weak, huge camera bump, mediocre charging speed, etc. It is thinner and lighter, don't know what it got me, I do know what was lost, and I paid more for it.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 4, 2025
Hello Shpoz,
We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
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We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good Experience with Samsung Galaxy Z Fold 7
on December 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good experience with phone and enjoying the big screen now waiting for double fold in my collection.
Response from Samsung USBy R&R, December 5, 2025
Hello Seema Patel,
We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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Written by a customer while visiting Samsung US
Posted by: Eugene G
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Z Fold7 has been a great upgrade from my Galaxy S22 Ultra. The foldable display makes multitasking and media viewing far more immersive, and the overall design feels sleek and modern. While the battery life isn’t the strongest and the camera could use some improvement, both are still dependable for everyday use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Good day Eugene G,
You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
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You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Crystal
Verified Purchase:Yes
I love my new galaxy fold 7..I just love the size of the front screen,it makes it easier to use it..I also love how slim and lightweight it is. I had the fold 4 for 4years it was really heavy
Response from Samsung USBy R&R, February 6, 2026
Hey there Crystal,
Thank you for sharing this perspective. The Galaxy Z Fold7 continues to evolve with a slimmer profile and improved front display, making it more comfortable and accessible for everyday use. It is great to hear how these refinements enhanced your experience after years with earlier models. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing this perspective. The Galaxy Z Fold7 continues to evolve with a slimmer profile and improved front display, making it more comfortable and accessible for everyday use. It is great to hear how these refinements enhanced your experience after years with earlier models. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold user since Fold3
on December 3, 2025
Posted by: NateintheOC
[This review was collected as part of a promotion.] I pre-ordered my Galaxy Z Fold7 and have had a Fold each year since the 3. This year's model, while getting rid of S Pen support, this model a huge upgrade! I love the bigger screen compared to previous models. The slimmer profile has been a welcome change, although I do wish there were a slighty bigger battery and 45 watt Super Fast Charging. Galaxy AI has been gotten so much better too with call assist, which I use often when on long holds. Writing assist is a game charger to improve my writing for messages and emails. Photo assist is great too to be able to remove background details I want erased. Lastly, the health assist has allowed me to be on top of my health and monitor it closesly and better than ever with the Galaxy AI features. Highly recommend!
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hiya NateintheOC,
Thank you for sharing your detailed and insightful thoughts on the Galaxy Z Fold7. We value your long-term experience with the previous Z Fold models and your feedback based on your usage. Our aim was to improve with a larger, more immersive display, a refined design, and better performance. The Galaxy AI features such as Call Assist, Writing Assist, Photo Assist, and Health Assist are designed to boost productivity, creativity, and wellness daily. Your comments underscore the importance of meaningful innovation that addresses real needs while bringing new ideas to foldable technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your detailed and insightful thoughts on the Galaxy Z Fold7. We value your long-term experience with the previous Z Fold models and your feedback based on your usage. Our aim was to improve with a larger, more immersive display, a refined design, and better performance. The Galaxy AI features such as Call Assist, Writing Assist, Photo Assist, and Health Assist are designed to boost productivity, creativity, and wellness daily. Your comments underscore the importance of meaningful innovation that addresses real needs while bringing new ideas to foldable technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mrdasse
from California
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the phine the new size is much better and very fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 5, 2026
Hey there Mrdasse,
Thank you for sharing your experience. The Galaxy Z Fold7 offers powerful processing, a redesigned form factor, and enhanced interactive performance, all in a more versatile device. Its larger display and quicker response improve both productivity and entertainment. Your feedback highlights the importance of thoughtful design and innovation in daily life. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 offers powerful processing, a redesigned form factor, and enhanced interactive performance, all in a more versatile device. Its larger display and quicker response improve both productivity and entertainment. Your feedback highlights the importance of thoughtful design and innovation in daily life. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Little Rock Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I replaced my Z Fold 5 with the Z Fold 7. I was not prepared for how thin the Fold 7 is and the light weight. Using the phone is almost a pleasure because now I don't get tired of holding it. Both screens are a great improvement over the Fold 5. Of course the new processor very fast. Best Samsung phone I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 6, 2026
Hey there Al Smith,
We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 offers thoughtful improvements in weight, thickness, and display quality that make daily use feel easy. It’s wonderful to hear how these changes left a strong impression. Thank you for being a Samsung customer.
-Ty
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We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 offers thoughtful improvements in weight, thickness, and display quality that make daily use feel easy. It’s wonderful to hear how these changes left a strong impression. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking!
on December 3, 2025
Posted by: moerene
[This review was collected as part of a promotion.] If you like multitasking or doing work on your phone, the Fold7 is a beast. The new taskbar and better S-Pen support make it feel like a tiny tablet/laptop hybrid. The Galaxy Z Fold7 is just a fun, powerful, futuristic phone. If you want something unique that can handle everything from movies to work to gaming this is one of the best foldable you can get.
Whether you’re into productivity, entertainment, or just want the most futuristic phone experience available, the Fold7 is absolutely worth it.
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hello there moerene,
We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 brings thoughtful refinements in weight, thickness, and display quality that make everyday use feel effortless. It is great to hear how these improvements made such a strong impression. Thanks for being a Samsung customer.
-Ty
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We appreciate you sharing your upgrade experience. The Galaxy Z Fold7 brings thoughtful refinements in weight, thickness, and display quality that make everyday use feel effortless. It is great to hear how these improvements made such a strong impression. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US