Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
perfect size
on December 5, 2025
Posted by: Pegleg
[This review was collected as part of a promotion.] love size for reading articles, perfect phone calls sound isvery clear
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hey Pegleg,
Thank you for sharing your experience. The Galaxy Z Fold7 is designed to offer a balanced form factor that supports reading, communication, and multitasking easily. The expansive display and clear audio improve both work and leisure activities. Your feedback highlights the importance of thoughtful engineering in everyday interactions. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 is designed to offer a balanced form factor that supports reading, communication, and multitasking easily. The expansive display and clear audio improve both work and leisure activities. Your feedback highlights the importance of thoughtful engineering in everyday interactions. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
AI-hedgedog
on December 5, 2025
Posted by: PlayfulCheetah
[This review was collected as part of a promotion.] Galaxy AI features are excellent. Overall great look and feel. Only issue I see is battery draining faster.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fun and powerfull
on December 5, 2025
Posted by: Milena
[This review was collected as part of a promotion.] Galaxy Z Fold7 is a powerful and fun phone to use, with a big beautiful inner screen that makes videos, games, and multitasking feel like a tablet.
It’s thinner and lighter than older Folds, the cameras take sharp photos, and the battery comfortably lasts a full day, even if the phone is still expensive and the crease is a little visible.
It’s thinner and lighter than older Folds, the cameras take sharp photos, and the battery comfortably lasts a full day, even if the phone is still expensive and the crease is a little visible.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hi Milena,
Thanks for sharing your detailed views. The Galaxy Z Fold7 aims to blend tablet-like immersion, advanced camera features, and portable ease in a stylish design. Its lightweight build and robust performance enable all-day entertainment and productivity. Your feedback highlights how display technology continues to evolve to meet user needs. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your detailed views. The Galaxy Z Fold7 aims to blend tablet-like immersion, advanced camera features, and portable ease in a stylish design. Its lightweight build and robust performance enable all-day entertainment and productivity. Your feedback highlights how display technology continues to evolve to meet user needs. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
almost perfect companion!
on December 5, 2025
Posted by: KC0886
Expertise:Expert
I’ve been using the Fold 7 for a while now, and it has held up well! There are just a few features I wish had been better to make this phone perfect:
- Fingerprint sensor – It doesn’t register accurately (given the slim profile) when a case is on, and it’s even worse if you’re left handed. It would make more sense to place the sensor on the left side (same location, but on the opposite half of the screen) and away from the volume button. This would make it more accessible for left handed use while the phone is unfolded, and better accessible when the phone is folded and when there is a case on (which most of them would have). An under‑display fingerprint reader on the folded screen would be even better.
- Screen width – While the current width is acceptable, the phone would be much more efficient if the screen size matched that of the Samsung Ultra series.
- Battery – The battery holds up well, but ideally it should at least match the capacity of the Ultra series.
- Fingerprint sensor – It doesn’t register accurately (given the slim profile) when a case is on, and it’s even worse if you’re left handed. It would make more sense to place the sensor on the left side (same location, but on the opposite half of the screen) and away from the volume button. This would make it more accessible for left handed use while the phone is unfolded, and better accessible when the phone is folded and when there is a case on (which most of them would have). An under‑display fingerprint reader on the folded screen would be even better.
- Screen width – While the current width is acceptable, the phone would be much more efficient if the screen size matched that of the Samsung Ultra series.
- Battery – The battery holds up well, but ideally it should at least match the capacity of the Ultra series.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, December 5, 2025
Good day KC0886,
Your detailed feedback on the Galaxy Z Fold7 provides exactly the kind of insight that helps shape future innovations. The Fold7 was designed to balance power, portability, and versatility for both productivity and entertainment. Your thoughtful observations on design and accessibility highlight the various ways users experience the Fold; and we truly value that perspective. Thank you for taking the time to share your thoughts and for being part of the Samsung Fold community.
Ty
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Your detailed feedback on the Galaxy Z Fold7 provides exactly the kind of insight that helps shape future innovations. The Fold7 was designed to balance power, portability, and versatility for both productivity and entertainment. Your thoughtful observations on design and accessibility highlight the various ways users experience the Fold; and we truly value that perspective. Thank you for taking the time to share your thoughts and for being part of the Samsung Fold community.
Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market to date glad I ditched 🍎
on December 5, 2025
Posted by: Colep88
[This review was collected as part of a promotion.] My favorite feature is definitely all the amazing things galaxy AI can do to photo editing helping with txt or business emails down to pulling up my favorite show on my streaming apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable
on December 4, 2025
Posted by: MYSTERIO009
[This review was collected as part of a promotion.] I have had my fold 7 for 3 months now and love it. It's great for multitasking and playing games. I haven't been been disappointed. Only downside is I work in a really dust environment an it's always getting dust in the hinge even with a case that covers it.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello MYSTERIO009,
Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mynor
from New york
Expertise:Expert
Verified Purchase:Yes
It's an amazing divice, I like it!!! Samsung you're the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello Mynor,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cyrill
from United Kingdom
Expertise:Expert
Verified Purchase:Yes
Best phone ever! The build quality seems outstanding and the additional fold specific features are really well designed. Usability of the large screen is really great and every app just looks better. I am able to use it a lot more than I thought. My work laptop coincidentialy died a few weeks into owning the phone and the multitasking on the larger screen as well as DeX feature allowed me to work nearly like normal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Hello Cyrill
This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US