Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,039 Reviews)
Rating breakdown 4,039 reviews
5 Stars
3,404
4 Stars
463
3 Stars
87
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Very impressive, almost there.
on October 23, 2025
Posted by: njaxson85
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a bit now, and overall I’m really impressed with how far Samsung has refined the foldable experience. The first thing I noticed is how much thinner and lighter it feels compared to earlier models — it genuinely sits in the hand like a regular phone when closed, and not like a “mini tablet” folded in half. The hinge is smooth, and when you open it up the inner screen is huge, bright, and incredibly immersive. Reading, multitasking, and watching videos feel natural and effortless on the larger display, and the extra space really does change how you use a phone day-to-day.
That said, there are still a couple of areas that need improvement. The camera is decent for everyday shots, but zooming in noticeably drops the image quality more than I’d expect from a premium device in this price range. Battery life is also just “okay” — enough for a normal day, but heavy use (especially on the big screen) drains it faster than I’d like.
Even with those shortcomings, I really enjoy using the Fold 7. The thinner build and the versatility of switching between a normal phone and a full mini-tablet make it hard to go back to a traditional device. It’s a great example of what a foldable should feel like.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there njaxson85,
Thank you for providing such a detailed and balanced review of the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the thinner design, the smoother hinge, and that expansive display. The Galaxy Z Fold7 truly suits those who want a phone that adapts to their daily life. Your insights on the camera and battery are especially valuable, coming from someone who clearly uses the device for reading, multitasking, and media. Regarding your concerns about battery life and camera, we’ve included some resources below with tips and tricks to enhance your camera performance for better photos and maximize your battery usage. The Galaxy Z Fold7 offers numerous camera settings and features ideal for capturing high-resolution selfies and videos. You can conveniently take a selfie from the Cover screen, tailor your shooting settings, and utilize Galaxy AI editing tools to personalize your photos. Samsung Galaxy phones and tablets include settings and features that help you monitor and extend your battery life. Keep track of your battery’s performance and activate power saving modes when needed to get the most out of your device. Even with the areas you mentioned, it’s exciting to see how much the overall versatility stands out to you. Thanks for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
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Samsung Community
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Thank you for providing such a detailed and balanced review of the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the thinner design, the smoother hinge, and that expansive display. The Galaxy Z Fold7 truly suits those who want a phone that adapts to their daily life. Your insights on the camera and battery are especially valuable, coming from someone who clearly uses the device for reading, multitasking, and media. Regarding your concerns about battery life and camera, we’ve included some resources below with tips and tricks to enhance your camera performance for better photos and maximize your battery usage. The Galaxy Z Fold7 offers numerous camera settings and features ideal for capturing high-resolution selfies and videos. You can conveniently take a selfie from the Cover screen, tailor your shooting settings, and utilize Galaxy AI editing tools to personalize your photos. Samsung Galaxy phones and tablets include settings and features that help you monitor and extend your battery life. Keep track of your battery’s performance and activate power saving modes when needed to get the most out of your device. Even with the areas you mentioned, it’s exciting to see how much the overall versatility stands out to you. Thanks for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Amie
from Florida
Expertise:Beginner
Verified Purchase:Yes
I love my new Samsung Galaxy Fold. I love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chrissy
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
My samsung z fold 7 is truly awesome. The phone has so many features and is easy to navigate. This is truly a work of art. Thanks to Samsung. 👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on October 27, 2025
Posted by: CushionBurnin
[This review was collected as part of a promotion.] Honestly was skeptical getting my first Fold, but for this model they fixed all my major issues with it and figured id give it a shot.
I have NOT been disappointed. I love it. The multitasking functionality when it's open is a game changer for me, as well as the larger screen when watching content. No issues with the hinge or inner screen whatsoever, and I hardly actually feel the need to open it with the day to day, the outside screen is finally large enough to use normally.
Unfortunately for my wallet, I think ill be sticking with the Fold series going forward
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice little light tablet with phone capability
on October 29, 2025
Posted by: Jay H
Verified Purchase:Yes
If you do a lot of web browsing, reading pdfs and ebooks, this is for you. I also use it as my infotainment on my older vehicle that doesnt have android auto. It lets me have the GPS on one screen and another app like spotify on the other. If you watch movies, or just use messaging apps, social media apps, then something like the S25ultra might be better since its a one-handed phone and the screen is a lot bigger than the zFold folded. Movies on the zFold it is pretty much the same size as the S25 ultra because of the aspect ratio limitation even when using full screen. Messaging is definitely better as one handed operation. Even facebook, tik tok and Instagram is sufficient on a single screen phone.
I would recommend this to a friend!
Response from Samsung USBy R&R, November 21, 2025
Hey Jay H,
Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lyne
from South Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, but I notice it keep freezing, in I have to closed all the screen and start over. But the phone is beautiful, but have a few tech hiccups
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there Lyne,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What I hope to be my next phone from a Note 20.
on November 1, 2025
Posted by: Nextphonepurchase
[This review was collected as part of a promotion.] I'm currently actually working with a Samsung Note 20, I will say not as good as the Note 9 cause battery life was amazing but still good quality, I picked this Galaxy AI phone because this is the one I want to get hopefully soon because my current screen is cracked but the screen is good. I do alot of different paperwork and splitscreen so this would be perfect for work and life balance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back
on November 3, 2025
Posted by: Redbruno
[This review was collected as part of a promotion.] Hey, so I've been messing around with this new foldable phone, and honestly, it's pretty slick. The screen folds out so smoothly, making it feel like you've got a mini tablet in your hand. Watching videos or gaming on this thing is a whole new level of immersive. Plus, it still folds up nicely to fit in your pocket, which is a huge win. I'm seriously impressed with how they've refined the whole foldable experience with this model.
Value
5
Written by a customer while visiting Samsung US