Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,914 Reviews)
Rating breakdown 6,914 reviews
5 Stars
5,706
4 Stars
884
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Favorite phone in years, but with one big flaw
on June 28, 2026
Posted by: Matt
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is nearly perfect. I upgraded from the 5 and the slimmer dimensions, upgraded hinge, better screens, and new snapdragon chip were all noticeable improvements. At this point the screen crease is not longer noticeable unless youre a reviewer splitting hairs at specific angles.
I only have three main issues with thr Fold 7. I still wish the closed phone had thrnsame dimensions as the S26 Ultra. I still run into some unoptimized apps with weird sizing on the phone and I use the top screen more heavily for general use. Second, I wish the cameras were UDCs again. It makes the phone feel more premium and I never had an issue with the face cams.
My biggest complaint is the battery life, however. I appreciate the slimness, but my 5 lasted all day with no problem, but my 7 needs to be topped up at least once in the afternoon, with light use. The more efficient Snapdragon chip was not enough to compensate for the limited capacity and it was very noticable right away. Definitely the fastest draining phone I've had and why I'll be upgrading sooner than I normally would.
My biggest complaint is the battery life, however. I appreciate the slimness, but my 5 lasted all day with no problem, but my 7 needs to be topped up at least once in the afternoon, with light use. The more efficient Snapdragon chip was not enough to compensate for the limited capacity and it was very noticable right away. Definitely the fastest draining phone I've had and why I'll be upgrading sooner than I normally would.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, June 29, 2026
Hola Matt,
Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. The slimmer design, improved hinge, and powerful Snapdragon performance clearly made a strong impression, and it is great to hear the displays and crease have felt like meaningful improvements. Your feedback about app sizing, camera placement, and battery endurance is especially valuable because these details shape the everyday foldable experience. Thank you for choosing Samsung.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
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Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. The slimmer design, improved hinge, and powerful Snapdragon performance clearly made a strong impression, and it is great to hear the displays and crease have felt like meaningful improvements. Your feedback about app sizing, camera placement, and battery endurance is especially valuable because these details shape the everyday foldable experience. Thank you for choosing Samsung.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on June 27, 2026
Posted by: ScarletRose
[This review was collected as part of a promotion.] I am in love with the galaxy z fold 7. Gaming and streaming has never been easier on a phone! And the sketchbook is superb! Im an artist and drawing has been difficult with my arthritis but that app has made a huge difference! And the galaxy AI is super helpful in so many ways! I cannot express how much this phone has changed my experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is ok from 0 to 10 i give a 5
on June 26, 2026
Posted by: Rauc24
[This review was collected as part of a promotion.] The phone is good and the galaxy AI is amazing thats the only thing i love of this device and the system is fast i like the multiple windows but what i dont like is the hinge is so delicate a case won't protect the phone to damage the inner screen if the phone were better oh a stronger material would love it and having a 3fold would make me crazy and i will wanted to have it but i would not make that mistake in purchase another foldable device after have this one
Value
3
Response from Samsung USBy R&R, June 29, 2026
Hey there Rauc24,
Thank you for sharing your balanced thoughts on the Galaxy Z Fold7. The fast performance, Galaxy AI features, and Multi Window experience offer a lot of flexibility for work, entertainment, and everyday tasks. It is great to hear that you enjoy the speed and multitasking capabilities, while also recognizing that hinge durability is essential for a foldable device. Your feedback on stronger materials and added protection for the inner display is important. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your balanced thoughts on the Galaxy Z Fold7. The fast performance, Galaxy AI features, and Multi Window experience offer a lot of flexibility for work, entertainment, and everyday tasks. It is great to hear that you enjoy the speed and multitasking capabilities, while also recognizing that hinge durability is essential for a foldable device. Your feedback on stronger materials and added protection for the inner display is important. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 26, 2026
Posted by: Alkapone
Amazing deals and helpful with my living situation and I'm so grateful for any opportunity I have
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and speed
on June 22, 2026
Posted by: Joshvw15
[This review was collected as part of a promotion.] I cant find a really good case for this that will protect it well, allow it to charge wirelessly with the case on and have a stand.
Value
4
Response from Samsung USBy R&R, June 23, 2026
Hola Joshvw15,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its immersive foldable display, fast performance, and wireless charging support make it an exciting device for both work and entertainment. We have included a valuable resource below that details the best accessories suited for your Galaxy Z Fold7. We encourage you to explore these options to find one that meets your needs. Your feedback is greatly appreciated, as it helps us understand what our customers are looking for. Thank you for being a part of the Samsung family.
Explore the best accessories for the Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006877/
-Ty
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Thank you for sharing your feedback on the Galaxy Z Fold7. Its immersive foldable display, fast performance, and wireless charging support make it an exciting device for both work and entertainment. We have included a valuable resource below that details the best accessories suited for your Galaxy Z Fold7. We encourage you to explore these options to find one that meets your needs. Your feedback is greatly appreciated, as it helps us understand what our customers are looking for. Thank you for being a part of the Samsung family.
Explore the best accessories for the Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006877/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my ZFold7
on June 22, 2026
Posted by: ViltrumitePapi
[This review was collected as part of a promotion.] I love my ZFold 7, I went to japan and Galaxy AI was able to use my face and add it to pics that came out blurry or weird. Such a cool feature. I cant see myself having another phone.
Value
5
Response from Samsung USBy R&R, June 23, 2026
Good Day ViltrumitePapi,
Thank you for sharing your experience with the Galaxy Z Fold7. The foldable display, Galaxy AI editing tools, and powerful camera system are designed to make every memory special. It's wonderful to hear that Galaxy AI helped enhance your travel photos from Japan, making those moments even more memorable. Stories like yours demonstrate Galaxy AI's creative outlook. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The foldable display, Galaxy AI editing tools, and powerful camera system are designed to make every memory special. It's wonderful to hear that Galaxy AI helped enhance your travel photos from Japan, making those moments even more memorable. Stories like yours demonstrate Galaxy AI's creative outlook. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world.Yeah, a lady
on June 22, 2026
Posted by: Biggsho
[This review was collected as part of a promotion.] The ease of use the ease of being able to open up like a tablet typing to watching a video to video chatting to taking notes with the s.Pen, it's an all around excellent phone.It's the second one i've had, and I love it.And I will keep getting them as long as they keep coming out.
Value
5
Response from Samsung USBy R&R, June 24, 2026
Howdy Biggsho,
Thank you for your wonderful review of the Galaxy Z Fold7. The expansive foldable display and powerful multitasking features are designed to help you do more every day. It is fantastic to hear that this is your second Z Fold and that it remains your favorite for everything from taking notes to watching videos. Your loyalty means so much to us. Thank you for being part of the Samsung family.
-Ty
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Thank you for your wonderful review of the Galaxy Z Fold7. The expansive foldable display and powerful multitasking features are designed to help you do more every day. It is fantastic to hear that this is your second Z Fold and that it remains your favorite for everything from taking notes to watching videos. Your loyalty means so much to us. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has smart features
on June 22, 2026
Posted by: Diana213
[This review was collected as part of a promotion.] This product has great features like gallery picture edits updates on bixby functions voice notes
Value
5
Response from Samsung USBy R&R, June 23, 2026
Hello there Diana213,
Thank you for sharing your experience with the Galaxy Z Fold7. The gallery editing tools, Bixby features, and voice notes make it easy to stay creative and organized throughout the day. It's wonderful to hear that you are enjoying these smart features and making the most of what your device has to offer. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The gallery editing tools, Bixby features, and voice notes make it easy to stay creative and organized throughout the day. It's wonderful to hear that you are enjoying these smart features and making the most of what your device has to offer. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US