Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,022 Reviews)
Rating breakdown 4,022 reviews
5 Stars
3,388
4 Stars
462
3 Stars
87
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Nicole
Verified Purchase:Yes
Love my phone. Came just as advertised and works amazing!!
Written by a customer while visiting Samsung US
Posted by: Diana
from Kissimmee, Fl
Expertise:Intermediate
Verified Purchase:Yes
I love the larger screen and minimal crease from the Fold. My games look amazing and apps run so much smoother. I do miss the pen function though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is practical
on October 10, 2025
Posted by: Bighandman
[This review was collected as part of a promotion.] I have pretty big hands so being able to have extra space to put my hands when im playing games on my phone really helps it is a great product
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hey there Bighandman,
We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold in its class
on October 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] This phone has great features, Ai works really well, screen time and graphics are sharp. Battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Butterbean
[This review was collected as part of a promotion.] Galaxy AI is the best. The size of the phone is both large and small at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience at your Fingertips!
on October 10, 2025
Posted by: JediMasterWxlf
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands down the most impressive foldable yet. Samsung has truly refined the experience — from its sleek, premium build to the flawless hinge that feels sturdier and smoother than ever. The standout feature, though, is the multitasking. Being able to run multiple apps side-by-side or use the split-screen view feels like carrying a mini laptop in your pocket. It’s perfect for productivity — answering emails, browsing, and watching videos all at once has never been this seamless.
The large inner display is a dream for streaming and gaming. The colors are rich, the brightness is top-tier, and the refresh rate makes everything buttery smooth. Watching movies or shows feels cinematic, and games look stunning with zero lag or stutter.
And then there’s Galaxy AI — it’s the smart assistant you didn’t know you needed. From real-time translation to note summaries and on-device photo editing, Galaxy AI makes daily tasks faster and smarter.
The Z Fold 7 isn’t just a phone — it’s a multitasking, entertainment, and productivity hub in one sleek device. If you value performance, innovation, and pure convenience, this is the phone to beat in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but it has its defects.
on October 10, 2025
Posted by: Xylok007
[This review was collected as part of a promotion.] Phone is excellent for everyday use. Battery life is surprisingly better than most other people say. Less than 60 days of using the phone and the folding screen started to lift. I got it repaired and what not but the phone still works great. The galaxy AI helps with image editing and video editing as well. I use the phone for taking notes when unfolded and the screen size is great but it sucks that there is not an included or supported stylus that I could use with the phone. Having a phone that unfolds to about the size of an iPad mini should have some sort of supported stylus or even included. The photos I have captured are great and a lot of the tools available for photo editing make a big difference.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hi Xylok007,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome color, clarity and sound. The fastest phon
on October 11, 2025
Posted by: Blayne90
[This review was collected as part of a promotion.] The galaxy ai is very quick at deciphering information thrown at it and quite accurate. The gameplay is superb with fantastic graphics and very low lag. The workspace for multiple programs is top notch and easy to manage. I wish it still had the built in stylus, as I love and use it frequently, but it's not much of a drawback when you have such a powerful and easy to use smartphone. The receptor for wifi and signal far outstrips my old phones and quickly connects flawlessly. The battery life lasts atleast a day and a half, even if I do a lot of gaming or busy programs with little battery loss.
Value
5
Written by a customer while visiting Samsung US