Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Never going back to a normal smartphone!
on December 8, 2025
Posted by: Pancho
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the best phone I’ve ever owned. The huge display is incredible it feels like carrying a tablet in my pocket. Watching videos, gaming, and multitasking all look and feel amazing on the bigger screen.
But what really surprised me are the AI features. They make everything smoother and smarter from writing help, to instant summaries, to improved camera processing, to split screen suggestions that actually make sense. It really feels like the phone is working with me, not just for me.
Performance is fast, the build feels premium, and the hinge is the strongest and smoothest so far. If you’ve ever thought about switching to a Fold, this is the generation that gets everything right.
Value
5
Response from Samsung USBy R&R, January 7, 2026
Howdy Pancho,
Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best zfold yet
on December 7, 2025
Posted by: Zfoldaddict
[This review was collected as part of a promotion.] I bought the zfold 7 using my Samsung app. It was a great promotion pre order offer to upgrade from a Samsung Z fold 5. So convenient and fast to use the app. I bought this phone for my wife. She is very happy with it. We had the zfold5 for around 2 years and she loved that phone as well. The only reason we did the upgrade was because the screen was showing signs of wear and a little bubbling was apparent on the fold. Even though we could have used the warranty to fix it for free, we decided not to and opted to upgrade. Other than that no complaints whatsoever. My toddler dropped it a whole bunch of times but the carbon fiber case was a true protector.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
sleek phone
on December 7, 2025
Posted by: navywife
[This review was collected as part of a promotion.] Nice sleek phone. light. long battery life. great brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Innovative tech
on December 6, 2025
Posted by: Chickenlord
[This review was collected as part of a promotion.] Glazxy ai is great for translation. Helps me a lot talking to people who speak different languages
I mainly use my Z fold for multi tasking with work and calls
The fold feature has really helped with having everything I need in a small phone. No longer need my laptop or tablet thanks to this tech;)
Value
4
Response from Samsung USBy R&R, December 18, 2025
Good day Chickenlord,
Thank you for sharing how you use your Galaxy Z Fold7. The Fold series is designed to combine powerful multitasking, smart AI features, and a versatile form factor in one device. It's great to hear how Galaxy AI translation and the foldable display support your work, communication, and daily productivity in such a meaningful way. We appreciate your feedback and thank you for being part of the Samsung experience.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how you use your Galaxy Z Fold7. The Fold series is designed to combine powerful multitasking, smart AI features, and a versatile form factor in one device. It's great to hear how Galaxy AI translation and the foldable display support your work, communication, and daily productivity in such a meaningful way. We appreciate your feedback and thank you for being part of the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on December 6, 2025
Posted by: Jigsaw997
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is an outstanding device for immersive media consumption and high-performance gaming, delivering a truly tablet-like experience in a portable form factor. When unfolded, its expansive 8.0-inch Dynamic AMOLED 2X main display transforms movies, sports, and games, making details pop with vibrant colors, deep blacks, and exceptional clarity, further enhanced by a fluid 120Hz adaptive refresh rate for smooth motion. This large canvas, paired with a powerful, custom-tuned Snapdragon processor, provides a premium gaming experience with desktop-level performance and effective thermals, preventing slowdowns during long sessions. Finally, the integration of Galaxy AI enhances media by offering intelligent features like Audio Eraser, which can proactively remove unwanted background noise from videos, ensuring crystal-clear sound, and advanced Photo Assist for seamless, professional-grade visual editing on the large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with the fold
on December 6, 2025
Posted by: FitMarv_81
from Carson ca
Expertise:Beginner
Just a amazing unit. I upgraded from the galaxy s24 ultra. I have really big hands and the fold is perfect. Making it so easy to text
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a perfect Phone
on December 6, 2025
Posted by: ShopRunner
[This review was collected as part of a promotion.] Gorgeous design, Perfect size, Great Camera and Performance, Ultimate multitasking features, Fold better than ever to hold or carry. Galaxy AI features at its best. Finally a Great Phone to Win it all. Perfect Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Ever
on December 6, 2025
Posted by: Redskins77
[This review was collected as part of a promotion.] My Galaxy Fold is amazing, the AI feature is very intuitive. I love the feature of being able to open the phone for multi tasking. I'm able to send emails on one screen and review notes on the other screen with the convenience of a single device. It's similar to working in the office with 2 monitors. Samsung continues to revolutionize the electronic world.
Value
5
Written by a customer while visiting Samsung US