Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Karma
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is probably the coolest phone I've ever owned everyday there's more stuff I find out I can do with this thing and im in love
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Namaste Karma,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to unlock more possibilities the longer you use it, the Fold7 offers powerful tools, flexible multitasking, and intuitive features that keep surprising. It's great to hear how enjoyable and engaging the experience has been for you. We appreciate your feedback and thank you for being part of the Samsung experience.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to unlock more possibilities the longer you use it, the Fold7 offers powerful tools, flexible multitasking, and intuitive features that keep surprising. It's great to hear how enjoyable and engaging the experience has been for you. We appreciate your feedback and thank you for being part of the Samsung experience.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Tara
from Brooklyn
Expertise:Expert
Verified Purchase:Yes
I can't go with any other phone but my fold always been a samsung lover
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hello Tara,
Thank you for sharing your ongoing trust in Samsung and the Galaxy Fold lineup. The Galaxy Z Fold7 was designed for users who value innovation, versatility, and a premium experience, and it’s wonderful to hear it remains your top choice. Loyalty like yours shapes the future of Galaxy devices. We appreciate your loyalty and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your ongoing trust in Samsung and the Galaxy Fold lineup. The Galaxy Z Fold7 was designed for users who value innovation, versatility, and a premium experience, and it’s wonderful to hear it remains your top choice. Loyalty like yours shapes the future of Galaxy devices. We appreciate your loyalty and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on December 17, 2025
Posted by: JoseD
Expertise:Expert
Since the first Note phone i have being a big fan of Samsung. I've had the Note series 2,4,8 and 10 plus. Then fell in love with the Z Flip & Z Fold series. I've had Z Fiio 6, Z Fold 3 and now i am enyoing the best phone ever Z Fold 7 😍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
How is it going JoseD,
Thank you for sharing your experience with Samsung devices over the years. From the Note series to the Fold lineup, Galaxy innovations have continued to develop with users like you in mind. It’s wonderful to hear that the Galaxy Z Fold7 is your favorite, providing the flexibility and performance you appreciate most. We value your continued support and thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your experience with Samsung devices over the years. From the Note series to the Fold lineup, Galaxy innovations have continued to develop with users like you in mind. It’s wonderful to hear that the Galaxy Z Fold7 is your favorite, providing the flexibility and performance you appreciate most. We value your continued support and thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Kenny
from Slc ut
Expertise:Intermediate
Verified Purchase:Yes
Love this phone it definitely exceeds its predecessors, however the design makes it harder to fit on wireless chargers as the camera lenses protrude creating a gap that it doesnt like to stay charging on unless its at an awkward angle to my chargers.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hey there, Kenny,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rajat
from Bay area
Expertise:Intermediate
Verified Purchase:Yes
Much thinner and lighter than the previous fold. Totally worth the wait
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hello there Rajat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With design improvements that make it thinner and lighter, the Fold7 provides a more comfortable and portable experience without sacrificing performance. We're glad to hear these updates made your wait worthwhile. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. With design improvements that make it thinner and lighter, the Fold7 provides a more comfortable and portable experience without sacrificing performance. We're glad to hear these updates made your wait worthwhile. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Joette
from Gaylord Michigan
Expertise:Intermediate
Verified Purchase:Yes
Upgrade to a new phone . More storage faster speed. Can find and do my move.My workload much easier now.Thank you for the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hello there Joette,
Thank you for sharing your experience with the Galaxy Z Fold7. With increased storage and improved performance, the Fold7 is built to support demanding workflows and smooth multitasking. It's great to hear how these features have made your workload and daily tasks easier. We value your feedback and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. With increased storage and improved performance, the Fold7 is built to support demanding workflows and smooth multitasking. It's great to hear how these features have made your workload and daily tasks easier. We value your feedback and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: 24md52yes
from Tempe, AZ 85282
Expertise:Expert
Verified Purchase:Yes
perfect equipment for use of fast processing power
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 17, 2025
Hello 24md52yes,
Thank you for sharing your impression of the Galaxy Z Fold7. Designed to blend sleek style with fast, responsive performance, this device enables smooth multitasking and handling demanding workflows. Your feedback captures the balance of power and design that defines the Galaxy foldable experience. We appreciate your input and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your impression of the Galaxy Z Fold7. Designed to blend sleek style with fast, responsive performance, this device enables smooth multitasking and handling demanding workflows. Your feedback captures the balance of power and design that defines the Galaxy foldable experience. We appreciate your input and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Heygee
Expertise:Intermediate
Verified Purchase:Yes
Unbelievablely thin when opened and not in a case. At this point, there's no reason to return to a slab phone anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hello Heygee,
Thank you for expressing your excitement about the Galaxy Z Fold 7. The new design is incredibly thin and refined, enhancing the overall feel of the device when opened. It offers a display experience that combines portability with a tablet-sized workspace. The foldable design truly showcases the versatility of modern smartphones. Thank you for your review and thank you for choosing Samsung.
-Ty
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Thank you for expressing your excitement about the Galaxy Z Fold 7. The new design is incredibly thin and refined, enhancing the overall feel of the device when opened. It offers a display experience that combines portability with a tablet-sized workspace. The foldable design truly showcases the versatility of modern smartphones. Thank you for your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US