Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,006 Reviews)
Rating breakdown 4,006 reviews
5 Stars
3,374
4 Stars
460
3 Stars
87
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Awesome phone
on October 1, 2025
Posted by: LitLantern
[This review was collected as part of a promotion.] I love how easily galaxy ai works with the phone in real time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a must have phone for everyone!
on October 2, 2025
Posted by: Xmarksthespot
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a while now, and it has completely changed the way I use my phone day to day. The massive 8-inch inner display makes streaming movies and TV shows feel almost like carrying around a mini tablet. I’ve spent countless evenings catching up on my favorite series, and the colors, brightness, and clarity are so immersive that I often forget I’m watching on a phone. The dual-screen setup also means I can reply to messages or browse the web without interrupting what I’m watching, which has been a game-changer for multitasking.
Gaming on this device has been just as impressive. The Snapdragon 8 Elite processor keeps everything smooth, even with graphics-heavy titles, and the larger screen makes gameplay more engaging and comfortable. I’ve played many games on it, and the performance has been consistently fast with no lag, plus the battery life holds up surprisingly well for such demanding use.
What I didn’t expect was how much the Z Fold 7 would impact my daily routine in small but meaningful ways. The taskbar and multitasking tools let me keep multiple apps open at once, so I can manage work, entertainment, and personal tasks seamlessly. The sleeker, lighter design makes it easy to carry, and the durability gives me confidence using it everywhere. Overall, this phone hasn’t just been a device—it’s become a tool that makes my days more productive, fun, and connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best word to describe this phone is solid
on October 2, 2025
Posted by: Seddy919
[This review was collected as part of a promotion.] This phone works well and the size is great it's only real issue outside of missing the S pen is it's Bluetooth issues. Bluetooth seems to connect well to things and you're able to listen to music on multiple devices but when it comes to Bluetooth being connected for calls it works about 43% of the time.
The Galaxy AI is pretty cool as well. It does make searching for things in settings a lot easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thin and Light with Strength and Performance
on October 3, 2025
Posted by: RUbe01
[This review was collected as part of a promotion.] Experience a device that seamlessly integrates into your daily life. Designed to be thin, light, and exceptionally strong, it offers all-day comfort and durability. Don't let its sleek profile fool you—it delivers great performance for everything from demanding work tasks to immersive entertainment.
Fueling this experience is the cutting-edge Galaxy AI, one of the most powerful and versatile tools at your disposal, streamlining both your professional workflow and everyday tasks. And with great battery life and super fast charging capabilities, you spend less time tethered to an outlet and more time enjoying your day.
Fueling this experience is the cutting-edge Galaxy AI, one of the most powerful and versatile tools at your disposal, streamlining both your professional workflow and everyday tasks. And with great battery life and super fast charging capabilities, you spend less time tethered to an outlet and more time enjoying your day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not going back.
on October 4, 2025
Posted by: Gadgetlady
[This review was collected as part of a promotion.] This is the only phone that has made me feel like I felt when I got my first note. I love this phone ! I thought I could never go to a bar phone or to a larger phone. I had the Z Flip phone before because I like the small convenience of it, but this is so thin and so portable. I loved it from the minute I opened it. The AI features on it make it even greater. I always tell people, I mean. I love when you can dive deeper into the items with AI. But the fold-out, oh my God, it gives everyone phone envy. Everyone who sees it loves it. And if you try it, you'll never go back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsunge Aced the test
on October 5, 2025
Posted by: Ikarus
[This review was collected as part of a promotion.] The sleek stylish design of the Galaxy Z Fold is flawless, paired with the smooth interface that allows you to in-depthly customize your phone with ease. They truly out done themselves this time around. I use my fold for gaming mostly so ive really put this phone to the test, an it pass with fly colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
I live this phone. Great upgrade from my Fold 5.
on October 5, 2025
Posted by: Jackof28
[This review was collected as part of a promotion.] I use the phone as a computer, a tablet, a phone, and my favorite Galaxy AI device. It is so easy to get more details on searches or even get to-do steps for improving apps. Love it!
And the integration with the Watch 8 and my earbuds. I'm Samsung for life!
Value
5
Written by a customer while visiting Samsung US