Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,584 Reviews)
Rating breakdown 6,584 reviews
5 Stars
5,448
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
LOVE THIS CHANGED FEEL IN MY HAND
on May 5, 2026
Posted by: JSSIDHU40
from Houston
Expertise:Expert
I love this phone the only thing that needs improvement is the crease
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 8, 2026
Hi there JSSIDHU40,
We are glad to hear how much you’re enjoying the Galaxy Z Fold7! The enhanced design and immersive folding display truly make the Fold experience unique. Your feedback about the crease is very significant as the Z Series continues to evolve. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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We are glad to hear how much you’re enjoying the Galaxy Z Fold7! The enhanced design and immersive folding display truly make the Fold experience unique. Your feedback about the crease is very significant as the Z Series continues to evolve. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
No so much
on May 6, 2026
Posted by: 507pty
[This review was collected as part of a promotion.] The no pen is a draw back. The Camera is nothing like the S series. The big screen is no so big because you get black around when you watching a video. It is a disappointment for how much it cost
Value
3
Response from Samsung USBy R&R, May 8, 2026
Hello there 507pty,
The Galaxy Z Fold7 offers a unique experience with its immersive display, multitasking capabilities, and sleek foldable design. We appreciate your feedback on what stood out to you and where you were hoping for improvement. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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The Galaxy Z Fold7 offers a unique experience with its immersive display, multitasking capabilities, and sleek foldable design. We appreciate your feedback on what stood out to you and where you were hoping for improvement. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Finally something great
on May 7, 2026
Posted by: Blitzwing28
[This review was collected as part of a promotion.] This phone exceeded my expectations of what a folding phone should be, it has the right dimensions and the right features. Finally a phone worth its price. I never felt the pinch of the price coz of the overwhelming tech it has to offer, from AI to its functionality as gaming phone and a business phone, it is very versatile and i couldn't ask for anything else on a top tier phone.
Value
4
Response from Samsung USBy R&R, May 8, 2026
What’s up Blitzwing28,
It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
Samsung Support
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It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
ZERO ISSUES!
on May 11, 2026
Posted by: AustinB
[This review was collected as part of a promotion.] I have owned many fold devices from Samsung and all did really well for what they had to offer but this one specifically blew me away in all categories, the durability is insane! The clarity with the screen is amazing! And the bigger cover screen and inside screen definitely make up for the past years! DO NOT SKIP ON THIS PHONE!
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hey there AustinB,
We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the thin design
on May 16, 2026
Posted by: Budieoreo
[This review was collected as part of a promotion.] Galaxy AI is the best love it truly Gemini That's what I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 29, 2026
Posted by: Af8282
[This review was collected as part of a promotion.] Awesome features and awesome phone. The most beautiful phone I've ever seen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is full of useful features
on May 29, 2026
Posted by: Chad0305
[This review was collected as part of a promotion.] The wide screen one the phone is unfolded allows for clearer viewing and the multi screen display allows to me to do multiple things at once especially when on the phone dealing with customer care rep who always need different verification documents. Galaxy AI is always responsive and fast with answer useful answers amd suggestions while browsing the internet or youtube for DIY projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps me coming back for more
on May 30, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I love my phone so much! User friendly, great size! Makes me wanna learn all in detail to find more complex settings I am wholly unaware of.
Value
5
Written by a customer while visiting Samsung US