Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: KetamineMedic
Expertise:Intermediate
Verified Purchase:Yes
I love that it unfolds into a huge screen. My eyes are getting bad and it's super helpful. Also watching videos on it is fantastic.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hi there,
It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anurag B
Expertise:Expert
Verified Purchase:Yes
- It doesn't feel heavy despite being a foldable.
- Doesn't get hot when you run games.
- Both screens have good brightness color accuracy and fast refresh rate.
- I like the back end cameras but I miss the better optical zoom compared to the ultra.
- The speakers are nice and are loud enough for me.
- The wireless charging coil on the back should have been a little lower, some charging pads have trouble because of the camera bump. It works well if you buy a mag safe compatible cover and charger combo.
- The wobbling because of the camera bump is an issue but it can be managed by a good cover. I have the Nillkin Iceblade CamProp.
- The RAM, CPU and GPU are fast enough to run the graphically demanding games I like to play like Genshin Impact.
- I find the battery life sufficient for my workflows, but I wish they could support faster charging speeds.
- Doesn't get hot when you run games.
- Both screens have good brightness color accuracy and fast refresh rate.
- I like the back end cameras but I miss the better optical zoom compared to the ultra.
- The speakers are nice and are loud enough for me.
- The wireless charging coil on the back should have been a little lower, some charging pads have trouble because of the camera bump. It works well if you buy a mag safe compatible cover and charger combo.
- The wobbling because of the camera bump is an issue but it can be managed by a good cover. I have the Nillkin Iceblade CamProp.
- The RAM, CPU and GPU are fast enough to run the graphically demanding games I like to play like Genshin Impact.
- I find the battery life sufficient for my workflows, but I wish they could support faster charging speeds.
Great phone overall, I love it !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7 – Worth the Upgrade? My Honest Take
on December 23, 2025
Posted by: Pierre Palo
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
I loved my Fold 6, and I genuinely hesitated to upgrade. This wasn’t a “must-upgrade” year on paper. But after using the Fold 7, I can say clearly: this is a meaningful upgrade, especially if you value comfort and fluidity.
First, the weight reduction is massive. This is the single biggest difference. The Fold 7 feels dramatically lighter in the hand, and that changes the entire daily experience. If you’ve ever felt foldables were just a bit too heavy, this alone might justify the upgrade.
The phone is also noticeably faster. It’s not night-and-day in raw speed, but everything feels smoother and more effortless. App switching, multitasking, and animations flow better — and yes, the jump from 12 GB to 16 GB of RAM is palpable. Things just move more easily. There’s less friction everywhere.
The slightly larger outer display also matters more than spec sheets suggest. Going from 6.3 inches to 6.5 inches doesn’t sound huge, but in daily use, it absolutely is. The cover screen feels more usable, more “normal,” and more comfortable for quick interactions.
I do miss the S Pen support, but honestly, it’s not a deal-breaker. I didn’t use it often — it’s more about knowing the option was there. For me, the tradeoff was worth it given how much lighter and more refined the phone feels.
Bottom Line
If you loved the Fold 6 and are on the fence:
If weight matters to you, upgrade — no question.
If you value smoothness, multitasking, and overall ease, the Fold 7 delivers.
And if you can afford it, I’d recommend the upgrade 100%.
This is one of those upgrades that doesn’t scream at you on day one — it just makes everything easier, lighter, and better every time you pick it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brent Sabin
from Rochester ny
Expertise:Expert
Verified Purchase:Yes
I purchased the fold 5 2 years ago and loved it. I worked on a golf course for those 2 year with 60+ sand bunkers leaving my pockets full of sand daily and I never had an issue with any scratches on either of the screen.
And the fold 7 is way better. From the size of the front screen to the camera and how thin it is, this phone is hands down the best phone on the market
And the fold 7 is way better. From the size of the front screen to the camera and how thin it is, this phone is hands down the best phone on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey there Brent Sabin,
That's impressive feedback from the real world. Galaxy Z Fold devices are built with strengthened materials and advanced hinge technology to withstand daily use. Knowing that the Z Fold 7 improves upon an already positive experience speaks volumes about its development. Thank you for being a Samsung customer.
-Ty
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That's impressive feedback from the real world. Galaxy Z Fold devices are built with strengthened materials and advanced hinge technology to withstand daily use. Knowing that the Z Fold 7 improves upon an already positive experience speaks volumes about its development. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Philadelphia,PA
Expertise:Expert
Verified Purchase:Yes
Loved the upgrade from fold 5 to fold 7. It is an upgrade in all aspects except for the battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 23, 2025
Hey there Zubin David,
Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It's wonderful to hear how the thinner design, lighter feel, and fast performance made an impression during your upgrade. The Z Fold7 goal is to deliver a polished foldable experience that balances performance with portability. We value your feedback and appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Utah
Expertise:Expert
Verified Purchase:Yes
Im really happy and satisfied with my Samsung Zf7, I do recommend it to anyone who wants the best version of technology in a smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Hello there Sebas Rodriguez,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dpadle
from Palisades park, NJ
Expertise:Expert
Verified Purchase:Yes
I feel like this phone is the final form of fold series. All my friends are also impressed with the phone as well. Great job samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
What’s up Dpadle,
Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Elon Tran
Verified Purchase:Yes
battery running out too quick, not much different from Fold 6
Response from Samsung USBy R&R, December 23, 2025
Hi Elon Tron,
Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US