Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,998 Reviews)
Rating breakdown 3,998 reviews
5 Stars
3,368
4 Stars
459
3 Stars
87
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Amazing phone
on September 27, 2025
Posted by: FigureSk8r
[This review was collected as part of a promotion.] My new Fold 7 is amazing, the upgraded operating system & built in AI are so user friendly & provided some very cool features. So glad I splurged on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on September 27, 2025
Posted by: FrogPrince
[This review was collected as part of a promotion.] Finally a fold that fills the gaps. This will be my daily driver from now on.
Value
5
Written by a customer while visiting Samsung US
Posted by: Loading
Expertise:Intermediate
Verified Purchase:Yes
I was hoping the cover screen was just a little bit wider and bigger battery, otherwise...WOW!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 28, 2025
Posted by: Empress
[This review was collected as part of a promotion.] I love the camera it's amazing. I have been a samsung lover since they came out. Keep up the good work.. and you really should bring back adding the accessories with the phone because it's expensive.. So adding that bonus would definitely attract more customers that means more revenue..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2 for 1 deal !!!!
on September 28, 2025
Posted by: Oscarini
[This review was collected as part of a promotion.] If your looking for a new phone and the Z fold is with in your options, trust me it is worth moving forward with it as the winner. When it comes to thinking out of the box, Samsung was doing just that. Having the capability to have all the functionality of a modern phone at hand and with in a split of a sec open up your workspace to a tablet style space, it's a 2 for 1 special. When needing to edit photos, watching movies or YouTube, surfing the web, checking your stocks, you name it . Having this multifunctional ability make interactions with your phone a much better one. Connecting my video game controller to my Z fold and playing games during my lunch break, watching a show or YouTube while at the gym on the treadmill or bike taking photos and editing with larger space has been some of my favorite experiences since getting the Z fold. Give it a change and you'll see that it will enhance your experiences with what you thought a phone experience should be .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You dont want to miss it!
on September 29, 2025
Posted by: Kiara18
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 really feels like the foldable Samsung’s been trying to perfect it’s thinner, lighter, and way easier to use day-to-day, plus the screens look amazing and the performance flies with the new Snapdragon chip. The cameras are a big step up too, and you’ll actually enjoy taking photos with it. That said, I do miss the S Pen, the battery life is just okay, and the charging could be faster. It’s also crazy expensive, but honestly, this is the first Fold that feels like a real daily phone and not just a cool gadget to show off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multi-tasking made easy
on September 30, 2025
Posted by: 69177C
[This review was collected as part of a promotion.] As an owner of a previous Galaxy Z Fold device (Fold3), I was already familiar with the multi-tasking capabilities that a fold device provides. What I was not prepared for was the convenience and ease of use that the Fold7 would provide as compared to previous versions. The Fold7 taking the similar form factor as the special edition released only in korea last year, has provided an easier and more convenient way of multi-tasking in a realistic dy-to-day form factor. The front screen is the main screen I use while out and about, on the go. The internal screen is one that I only use when in stationary circumstances that I would need the larger screen for better productivity. There are only a few things that would make this device my favorite of all time: 1) MicroSD support (Of course, not likely to happen), 2) S-pen support for all screens (front and internal) 3) Lower price, 4) Extended warranty to cover internal screen repair (Internal screen, if it goes bad similar to my Fold3, no longer becomes worth the repair price after 3-4 years of ownership, if it goes bad), 5) Increase front screen resolution, 6) Improve internal screen to the point that crease is not noticeable.
Fantastic job withthe Fold7 overall. Look forward to seeing future development with G Fold as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy it if you travel
on September 30, 2025
Posted by: Storieddeth
Expertise:Expert
Some of the features of this phone are great, but they sacrificed good functionality to make the phone thin as possible. My biggest complaint with the phone is that the battery doesn't last long and it has absolutely terrible cell reception. This phone will lose signal where no other phones on our account will. Phone calls are always choppy and cutting in and out with this phone as well wearing my s23 ultra had no such issues at all.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 1, 2025
Hello Storieddeth, Thanks for sharing your thoughts on your Galaxy Z Fold7. Although the design and features have progressed over time, the durability and quality of the Galaxy Z Fold7 remain unmatched! It truly showcases innovation at its best. The device features a 4,400mAh battery, designed to maximize its lifespan. You can track your battery usage through the Device care menu, where the estimated remaining time based on recent activity is shown. You can also see how much battery each app consumes by navigating to Settings > Battery. Tap 'View details' for more information on app usage, screen-on time, and screen-off time, which helps identify battery drain sources. For tips on extending your battery life, refer to the online article linked below. If your calls drop occasionally, it's likely a signal issue. However, frequent drops might be due to a damaged or improperly inserted SIM card. If you've switched carriers but still use the same device, contact your current provider for assistance with reprogramming. In crowded areas, overloaded cell towers can also cause dropped calls. For more scenarios, refer to the online guide available at the link below. If further help is needed, reach out to our Samsung Support Team. We appreciate your review and are glad you're part of the Samsung community. Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages.us/X-Messages
Written by a customer while visiting Samsung US