Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Galaxy Z Fold 7, revolutionary from Samsung
on December 30, 2025
Posted by: Avis
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
⭐️⭐️⭐️⭐️⭐️ Worth the upgrade – best Fold yet
I’ve been using the Galaxy Z Fold 7 for a few weeks now, and it’s honestly the best foldable Samsung has made so far. I was coming from an older Fold model, and the improvements are noticeable right away.
The phone feels much lighter and slimmer in hand, which makes a big difference for daily use. The hinge feels solid, and opening/closing the phone is smooth. The inner screen is amazing for multitasking, watching videos, and reading — once you get used to it, it’s hard to go back to a regular phone. The crease is still there if you look for it, but it doesn’t bother me at all during normal use.
Performance has been excellent. Apps open quickly, multitasking is smooth, and I haven’t noticed any lag even with multiple apps open at once. Battery life has been decent for a foldable — it easily gets me through a full day with mixed use.
The camera takes great photos, especially in good lighting. It’s not a huge leap over recent Samsung flagships, but it’s more than good enough for everyday photos and videos.
The only downsides are the high price and charging speed, which could be faster. That said, if you’re buying a foldable, you probably already expect to pay more.
Overall, I’m very happy with this purchase. If you’re on the fence about foldable phones or upgrading from an older Fold, the Z Fold 7 feels polished, powerful, and ready for everyday use.
Highly recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jankes
from Chicago
Verified Purchase:Yes
Excellent. I've had the Galaxy Z Fold7 for a week and I'm thrilled with it. It's very thin, has a clear screen, and is fast. The previous models, the Galaxy Z Fold2 and Fold 3, were also great, but this one is even better. I could write a lot about it, and there would still be more to say.
I highly recommend it.
I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Hey Jankes,
Thank you for sharing such a thoughtful reflection on your experience with the Galaxy Z Fold7. It’s exciting to hear how the slim design, clear display, and fast performance continue to impress, even after using previous Z Fold models. With enhanced features like Galaxy AI, the ability to stay productive with Brief Now, and features that help streamline your day, the Z Fold7 builds on its predecessors while elevating the experience further in ways beyond what you can imagine. Your enthusiasm vividly shows how this device increasingly becomes a part of your daily life without you even realizing it. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing such a thoughtful reflection on your experience with the Galaxy Z Fold7. It’s exciting to hear how the slim design, clear display, and fast performance continue to impress, even after using previous Z Fold models. With enhanced features like Galaxy AI, the ability to stay productive with Brief Now, and features that help streamline your day, the Z Fold7 builds on its predecessors while elevating the experience further in ways beyond what you can imagine. Your enthusiasm vividly shows how this device increasingly becomes a part of your daily life without you even realizing it. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Joaquín Cab
from Hagerstown, MD.
Expertise:Intermediate
Verified Purchase:Yes
My son was so happy whit this gift. he is enjoying to much...
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hello Joaquín Cab,
There is nothing better than seeing someone light up over a gift like this. Galaxy Z Fold7 combines innovation and practicality in a way that makes it feel special from day one. We are glad it brought that kind of excitement. Thank you for being a Samsung customer.
-Ty
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There is nothing better than seeing someone light up over a gift like this. Galaxy Z Fold7 combines innovation and practicality in a way that makes it feel special from day one. We are glad it brought that kind of excitement. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Gene
from San Dogy Ca
Verified Purchase:Yes
Great phone take to get use to it due to the folding aspect, seems to be very delicate and did not want to apply much force everytime its being open. Beside that my wife love it as it was a gift but the redeeming those things that comes with it is very difficult no assistance and the link does not work like the Sirius FM it would be nice if someone look into it activate the links or amplified instruction would be great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hello Gene,
Thank you for sharing this thoughtful feedback. The foldable design can feel different at first, and Galaxy Z Fold7 is engineered to balance flexibility with durability so it feels secure over time. We are glad your wife is enjoying it as a gift. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing this thoughtful feedback. The foldable design can feel different at first, and Galaxy Z Fold7 is engineered to balance flexibility with durability so it feels secure over time. We are glad your wife is enjoying it as a gift. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gregory
from VA
Expertise:Intermediate
Verified Purchase:Yes
For some reason the Fold 7 will not connect to my Ring wearable which is less than a year old. The wearable software worked perfect on my Galaxy Fold 5 it even worked with my Galaxy 6 watch, but not with the Fold 7. I'm really not happy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hello Gregory,
Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
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Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Amber
Verified Purchase:Yes
Like the updated z fold 7. The thinness and feel works for my hands. Easy to use.
Response from Samsung USBy R&R, February 20, 2026
Hey Amber,
Thank you for your feedback. We appreciate hearing how the slim profile and balanced design of the Z Fold7 contribute to a comfortable everyday experience. With thoughtful engineering, it combines performance and ease into one refined device. Thank you for being a part of the Samsung family.
-Ty
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Thank you for your feedback. We appreciate hearing how the slim profile and balanced design of the Z Fold7 contribute to a comfortable everyday experience. With thoughtful engineering, it combines performance and ease into one refined device. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dave C
from CT
Expertise:Intermediate
Verified Purchase:Yes
I've had this phone for a month. The longer I have it the more I like it. After having this phone you will never want another non folding phone. Friends see this phone and are amazed with the screen. Taking selfie made easy when opening phone can be placed on any surface hands free. Use hand gestures to snap a shot. People also love they can see themselves on front screen when you snap a photo of them. The look on their face, priceless. So many benefits to list. I just love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Bonjour Dave C,
Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Marcy
from Nolanville, TX
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone. I was very, very pleased with my Z Fold5 and didn't think the phone would be so significantly better. It has been amazing to see the full screen open up and filled in. As I age, it is very important that I can easily read the text on the screen. The cameras and quality of the photos are amazing. So much greater detail in my photos. Thank you for all you hard work in producing this product.
No, I would not recommend this to a friend.
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Hello there Marcy,
Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US