Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Jason
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Each model year you see improvements. The fold 7 slimmed down version is fantastic. Fits better in pocket and easy to handle folded or opened. Still maintain lighting processing power, long lasting battery. Best camera on the market in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 30, 2026
Greetings Jason,
We’re thrilled that the Galaxy Z Fold7 is your favorite Fold so far. Its sleeker design, easier handling, and impressive performance highlight the series’ ongoing improvements. It’s wonderful to see the device excel in design, battery life, and camera quality in ways that genuinely resonate. Thank you for being a valued member of the Samsung community.
-Ty
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We’re thrilled that the Galaxy Z Fold7 is your favorite Fold so far. Its sleeker design, easier handling, and impressive performance highlight the series’ ongoing improvements. It’s wonderful to see the device excel in design, battery life, and camera quality in ways that genuinely resonate. Thank you for being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Z Fold 7 Review
on January 1, 2026
Posted by: Cman
from Denver, Co
Expertise:Intermediate
I previously owned the Galaxy Z Fold4 and was very satisfied with it. The balance between hardware and software felt respectful of the user, and I never felt like the device worked against me. With the Galaxy Z Fold 7, that experience has changed. While the hardware remains outstanding, the software environment is now deeply integrated with Google services in ways that feel intrusive rather than helpful. System level Google components cannot be fully removed or disabled, and overlapping Samsung and Google apps introduce unnecessary redundancy and complexity. More concerning is the persistent background behavior tied to voice and assistant services. Voice prompts and assistant activations appear even when not intentionally engaged, which creates a continual perception that the device remains active beyond direct user interaction. Whether intentional or not, this behavior erodes trust and makes it difficult to feel confident that privacy is fully respected both during use and while the phone is idle. Because of this shift, I have decided to move away from this device and actively seek a phone that is not tightly controlled by Google at the operating system level. This is not a rejection of Samsung’s hardware, which continues to lead in innovation, but for a device at this price point users should have meaningful control over their software environment and confidence that background services are not undermining their privacy. If you are fully invested in Google’s ecosystem this phone may feel seamless, but if you value autonomy, minimalism, and privacy this tradeoff deserves serious consideration before purchasing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R, January 2, 2026
Hey there Cman,
Thanks for providing such a detailed overview of the Galaxy Z Fold7. Samsung's progress in foldable tech continues, delivering a device that emphasizes power, flexibility, and productivity. The partnership with Google highlights an ecosystem deeply integrated to improve functionality across various services and devices. Your preferences for customization, independence, and seamless system integration can shape your daily use. Android's main benefit is its versatility, enabling you to customize your device to suit your needs. Keep in mind that many devices and operating systems today incorporate Google services, often through collaborations with manufacturers or proprietary software built on Google technology. Please check the linked articles below for more details about your device's features and ways to maximize your OS experience. This partnership ensures full functionality and compatibility, fundamental elements of the Android ecosystem. We appreciate your contributions to the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/#:~:text=Google%20privacy%20settings,provide%20you%20with%20faster%20searching.
Google Discover on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001618/#:~:text=up%20a%20bit.-,From%20the%20Home%20screen%2C%20touch%20and%20hold%20a%20blank%20portion,Read%20less
-Ty
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Thanks for providing such a detailed overview of the Galaxy Z Fold7. Samsung's progress in foldable tech continues, delivering a device that emphasizes power, flexibility, and productivity. The partnership with Google highlights an ecosystem deeply integrated to improve functionality across various services and devices. Your preferences for customization, independence, and seamless system integration can shape your daily use. Android's main benefit is its versatility, enabling you to customize your device to suit your needs. Keep in mind that many devices and operating systems today incorporate Google services, often through collaborations with manufacturers or proprietary software built on Google technology. Please check the linked articles below for more details about your device's features and ways to maximize your OS experience. This partnership ensures full functionality and compatibility, fundamental elements of the Android ecosystem. We appreciate your contributions to the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/#:~:text=Google%20privacy%20settings,provide%20you%20with%20faster%20searching.
Google Discover on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001618/#:~:text=up%20a%20bit.-,From%20the%20Home%20screen%2C%20touch%20and%20hold%20a%20blank%20portion,Read%20less
-Ty
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Written by a customer while visiting Samsung US
Posted by: Soto
from FL
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with my new phone. It is fast, and feels good in my hand. The full screen has been crucial in down time and in Sheets production.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 4, 2026
Hello Soto,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its speed, comfort, and large display make it ideal for both leisure and work. Using the bigger screen for productivity tools shows how the Z Fold7's design can improve daily tasks. Samsung continues to develop foldables that boost efficiency while providing an enjoyable user experience. We value your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Galaxy Z Fold7. Its speed, comfort, and large display make it ideal for both leisure and work. Using the bigger screen for productivity tools shows how the Z Fold7's design can improve daily tasks. Samsung continues to develop foldables that boost efficiency while providing an enjoyable user experience. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Joe Li
from California
Expertise:Expert
Verified Purchase:Yes
Been using it since 5, the new 7 has great improvement, wish the battery size is bigger though. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hi JoeLi,
Thank you for sharing your perspective on the Galaxy A26 5G. It’s great to hear that the device is supporting your technical needs while delivering smooth performance and long lasting battery support. We’re glad it’s fitting well into your workflow. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your perspective on the Galaxy A26 5G. It’s great to hear that the device is supporting your technical needs while delivering smooth performance and long lasting battery support. We’re glad it’s fitting well into your workflow. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: RichA
Verified Purchase:Yes
Great phone it's my 3rd in the series fold3, fold5 and niw the fold7. I like the thinner styling better than the previous z fold foot print.
Response from Samsung USBy R&R, February 18, 2026
Hi RichA,
Thank you for sharing your ongoing Galaxy Fold experience. It’s wonderful to hear that the Z Fold7’s sleeker profile and improved design make a difference for you. With years of innovation behind it, the device exemplifies Samsung’s dedication to better comfort, performance, and daily usability. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your ongoing Galaxy Fold experience. It’s wonderful to hear that the Z Fold7’s sleeker profile and improved design make a difference for you. With years of innovation behind it, the device exemplifies Samsung’s dedication to better comfort, performance, and daily usability. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money
on December 31, 2025
Posted by: Kyle
Expertise:Intermediate
Barely noticeable design changes, short battery life 4400mAh (same battery capacity as older generations), removed "S Pen"?! support, instead of integrating S Pen slot, slow charging, falling short of competition...
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, January 2, 2026
Howdy Kyle,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Each Z series model aims to balance performance, portability, and usability while pushing foldable tech forward. Your device usage can impact which features and designs feel most important. For charging, options like Fast Charging are available. Want to extend your battery life? Our guide can help you optimize fast charging on your Galaxy. Super-fast charging is exclusive to specific models like the Galaxy Z Fold7, requiring a 25W or 45W Samsung-approved adapter for maximum benefit. We appreciate you taking the time to share your feedback with the Samsung community.
Charge your Galaxy Z Fold7, Z Flip7, or Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10003233/
-Ty
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Thanks for sharing your thoughts on the Galaxy Z Fold7. Each Z series model aims to balance performance, portability, and usability while pushing foldable tech forward. Your device usage can impact which features and designs feel most important. For charging, options like Fast Charging are available. Want to extend your battery life? Our guide can help you optimize fast charging on your Galaxy. Super-fast charging is exclusive to specific models like the Galaxy Z Fold7, requiring a 25W or 45W Samsung-approved adapter for maximum benefit. We appreciate you taking the time to share your feedback with the Samsung community.
Charge your Galaxy Z Fold7, Z Flip7, or Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10003233/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anita
Verified Purchase:Yes
I absolutely love this phone!!! I just wish it worked with the pen and had expandable storage option!
Response from Samsung USBy R&R, February 18, 2026
Hola Anita
Thank you for your enthusiastic feedback. We’re glad you’re enjoying the Galaxy Z Fold7’s powerful performance and expansive display. Designed for productivity and creativity, it continues to deliver a flexible experience that adapts to a wide range of needs. Your insights help shape future innovations. Thank you for choosing Samsung.
-Ty
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Thank you for your enthusiastic feedback. We’re glad you’re enjoying the Galaxy Z Fold7’s powerful performance and expansive display. Designed for productivity and creativity, it continues to deliver a flexible experience that adapts to a wide range of needs. Your insights help shape future innovations. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Albuquerque New Mexico
Expertise:Expert
Verified Purchase:Yes
Got this after getting the zfold 6 last year , this phone changes the game how thing's it is the cameras of course , and all the little upgrades the thinness of the phone is remarkable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi Juan Torres,
Thank you for your feedback on the Galaxy Z Fold 7. We’re pleased to hear that you’re enjoying the camera's performance, the refined design, and the thoughtful upgrades. Designed to enhance both creativity and productivity, the Fold 7 continues to redefine what a smartphone can achieve. We appreciate your choice of Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold 7. We’re pleased to hear that you’re enjoying the camera's performance, the refined design, and the thoughtful upgrades. Designed to enhance both creativity and productivity, the Fold 7 continues to redefine what a smartphone can achieve. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US