Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This is what I like that way you can get everythat
on January 3, 2026
Posted by: JB Bryant
Just wanted to say thank you for your support and time to
Response from Samsung USBy R&R, February 2, 2026
Howdy JB Bryant,
Thank you for sharing this thoughtful message. We're glad to hear that our experience and support left an impression on you. Samsung devices are designed to unify all features into a seamless experience, from everyday convenience to high performance. Feedback like yours highlights what we strive to deliver with all our products. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing this thoughtful message. We're glad to hear that our experience and support left an impression on you. Samsung devices are designed to unify all features into a seamless experience, from everyday convenience to high performance. Feedback like yours highlights what we strive to deliver with all our products. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve been using the Samsung Galaxy Z Fold 7 and overall it’s an excellent premium foldable, with a mix of high-end performance, gorgeous displays, and innovative features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hello Adeniyi,
Thank you for sharing your experience with the Galaxy Z Fold7. Its premium materials, advanced performance, and innovative design combine to deliver an exceptional foldable experience. Your feedback, emphasizing the balance of power and display quality, highlights why Galaxy Z Fold devices are a top choice for users seeking versatility and sophistication. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its premium materials, advanced performance, and innovative design combine to deliver an exceptional foldable experience. Your feedback, emphasizing the balance of power and display quality, highlights why Galaxy Z Fold devices are a top choice for users seeking versatility and sophistication. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Basel
from Syracuse
Verified Purchase:Yes
Bad phone.frozen.bad battery. Not enough voice bad service
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 5, 2026
Greetings Basel,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Brian S
from Nebraska
Verified Purchase:Yes
Best fold yet. I wouldn't change it for any other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 4, 2026
Hey there Brian S,
Thank you for sharing your thoughts on the Galaxy Z Fold7. It's great to hear that you see it as the best fold yet, highlighting its balance, performance, design improvements, and versatility, which we aim to achieve. The Z Fold7 is designed to transition smoothly between work, entertainment, and daily use. We value your feedback on your overall foldable experience. Thank you for your review and for selecting Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. It's great to hear that you see it as the best fold yet, highlighting its balance, performance, design improvements, and versatility, which we aim to achieve. The Z Fold7 is designed to transition smoothly between work, entertainment, and daily use. We value your feedback on your overall foldable experience. Thank you for your review and for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nataraj Jonnalagadda
from Dublin, CA
Expertise:Intermediate
Verified Purchase:Yes
Its a great phone. Just the worrisome part is that I am always scared if I would drop the phone when its in tablet mode. Wish there could be some case or some way to make sure that the phone doesn't get damaged when dropped in tablet mode.
I would recommend this to a friend!
Design
4
Value
5
Response from Samsung USBy R&R, January 5, 2026
Hey there Nataraj Jonnalagadda,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Many users value the large tablet-style display for multitasking, entertainment, and productivity. Samsung designs foldable devices with advanced materials and engineering to ensure durability for everyday use while offering a range of accessories tailored to different styles. The Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. Its inner screen has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for impact resistance. The Armor Flex Hinge is 27% thinner and 43% lighter while remaining durable enough for the rated number of folds. When it comes to durability, you are covered. Your feedback highlights the importance of confidence in handling to fully enjoy the Fold experience. We appreciate your participation in the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Many users value the large tablet-style display for multitasking, entertainment, and productivity. Samsung designs foldable devices with advanced materials and engineering to ensure durability for everyday use while offering a range of accessories tailored to different styles. The Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. Its inner screen has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for impact resistance. The Armor Flex Hinge is 27% thinner and 43% lighter while remaining durable enough for the rated number of folds. When it comes to durability, you are covered. Your feedback highlights the importance of confidence in handling to fully enjoy the Fold experience. We appreciate your participation in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: RickDaRock
from San Antonio, Texas
Expertise:Intermediate
Verified Purchase:Yes
Very nice phone, slim, sleek, and classy.she loves it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 2, 2026
Hello RickDaRock,
Thanks for sharing your experience with the Galaxy Z Fold7. Designed to feel sleek, refined, and premium, the Z Fold7 reflects the vision for modern foldable devices. It’s great to hear it provides the experience you expected. Thank you for choosing Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. Designed to feel sleek, refined, and premium, the Z Fold7 reflects the vision for modern foldable devices. It’s great to hear it provides the experience you expected. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
WOW! A fantastic phone. Works well, great transition from folded to fully open, clear audio video and calls.
Response from Samsung USBy R&R, January 2, 2026
Howdy David,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Crafted to seamlessly transition between phone and tablet modes, the Z Fold7 highlights why the Galaxy Z series is at the forefront of foldable technology, offering smooth operation and immersive experiences. We're grateful to have you as part of the Samsung journey.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Crafted to seamlessly transition between phone and tablet modes, the Z Fold7 highlights why the Galaxy Z series is at the forefront of foldable technology, offering smooth operation and immersive experiences. We're grateful to have you as part of the Samsung journey.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
Better camera than the 6. It's lighter and easier to hold. But no pen ........ That's a huge negative
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 2, 2026
Howdy Ron N,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The goal was for the device to be lighter, smoother, and more refined, showcasing ongoing advancements in foldable technology and engineering. Your feedback on feature priorities, such as pen use, which is important for some users interacting with larger screens, helps us understand user needs better. We appreciate your review and thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The goal was for the device to be lighter, smoother, and more refined, showcasing ongoing advancements in foldable technology and engineering. Your feedback on feature priorities, such as pen use, which is important for some users interacting with larger screens, helps us understand user needs better. We appreciate your review and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US