Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,182 Reviews)
Rating breakdown 7,182 reviews
5 Stars
5,912
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Jaime
from Citrus Hights Ca
Verified Purchase:Yes
This is by far the best phone I have ever owned. Will never use all of what it has to offer. It is way more sturdy than it looks and there are pleanyt of cases out there to choose from that will mot make too bulky. Its a beautful phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Jaime,
Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: G Bear
from Florida
Verified Purchase:Yes
Had the flip 5 and loved it so I expanded my horizons with the z fold 7. I miss the compact flip but it died 5 days after I bought the fold so timing was good. This is a good phone, 1 month in but looking forward to a "flip/fold" combo in the future.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R, January 13, 2026
Howdy G Bear,
Thank you for sharing your insights on the Galaxy Z Fold7. Switching from a compact foldable to a larger one offers a different kind of flexibility, especially useful for multitasking and immersive viewing. We appreciate hearing how the Z Fold and Z Flip demonstrate Galaxy’s ongoing innovation in exploring new form factors to suit diverse preferences. Your feedback helps us understand how it’s working for you. We’re grateful to have you as part of the Samsung community.
-Ty
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Thank you for sharing your insights on the Galaxy Z Fold7. Switching from a compact foldable to a larger one offers a different kind of flexibility, especially useful for multitasking and immersive viewing. We appreciate hearing how the Z Fold and Z Flip demonstrate Galaxy’s ongoing innovation in exploring new form factors to suit diverse preferences. Your feedback helps us understand how it’s working for you. We’re grateful to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: King
from CA
Verified Purchase:Yes
I'm always a fan of the Z Fold series. Z fold7 is another level of a top-notch mobile phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 12, 2026
Good day King,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Horrible phone
on January 7, 2026
Posted by: Cinque
from Chicago
This is the worse galaxy I've ever owned. I had ZFOLD 5. I never had an issue with. I've owned other galaxy phones and products no issues. This is a HORRIBLE phone. It drops calls on the regular. The mobile data option in settings switches on and off on its own and when it's off of course the phone doesn't function properly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, January 8, 2026
Hi Cinque,
Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Pam W
from Cincinnati, OH
Verified Purchase:Yes
It's a very nice phone overall. The volume and power buttons need to stick out more because they're very hard to feel being so recessed, especially when using a case. I also have trouble holding it when it's fully opened without touching the screen because its too wide for my hands, which I understand is not a fault with the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 13, 2026
Hi Pam W,
Thank you for your feedback on the Galaxy Z Fold7. Foldable devices are designed to combine large screens with carefully engineered hardware. Your insights on button placement and handling highlight how factors such as hand size, accessories, and usage habits influence comfort when using larger foldables. We value your input. While we aimed to keep the device slim for a sleek look, we understand that button placement could be incorporated differently for easier use. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Foldable devices are designed to combine large screens with carefully engineered hardware. Your insights on button placement and handling highlight how factors such as hand size, accessories, and usage habits influence comfort when using larger foldables. We value your input. While we aimed to keep the device slim for a sleek look, we understand that button placement could be incorporated differently for easier use. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Camacho
Verified Purchase:Yes
Was it gonna be too much phone for practicality? Not enough tabletness to browse web pages, see videos we'll enough.., wherever that magic mark lay?
Nailed it. Plus big D battery stamina. Big hand text friendly. Processor doesn't flinch, RAM for days and HiFi Usb-c pipped out audio.
Had an S21 before this and didn't really want to upgrade. I'm firmly in the "don't need a new phone every 2yrs" camp. But fate forced my hand.
I hate to admit it, but getting the major Android updates makes a difference. Glad to know I will get them for the foreseeable future.
- Luddite at Heart
Nailed it. Plus big D battery stamina. Big hand text friendly. Processor doesn't flinch, RAM for days and HiFi Usb-c pipped out audio.
Had an S21 before this and didn't really want to upgrade. I'm firmly in the "don't need a new phone every 2yrs" camp. But fate forced my hand.
I hate to admit it, but getting the major Android updates makes a difference. Glad to know I will get them for the foreseeable future.
- Luddite at Heart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: J Green
from Kentucky
Verified Purchase:Yes
Very light weight, smaller than a Galaxy and very easy to use. Great for when you need more screen for documents and browsers and games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Hey J Green,
Thank you for sharing your experience with the Galaxy Z Fold7. Its lightweight design and compact form make it convenient for daily use, while the large inner screen offers versatile options for documents, browsing, and gaming. Feedback like yours highlights how the Fold7 adapts seamlessly to various needs during the day. We appreciate you choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its lightweight design and compact form make it convenient for daily use, while the large inner screen offers versatile options for documents, browsing, and gaming. Feedback like yours highlights how the Fold7 adapts seamlessly to various needs during the day. We appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Scott
from Virginia
Verified Purchase:Yes
Picture quality is great.
Functionality is exceptional
Functionality is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi Scott,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The device offers outstanding picture quality and smooth performance, both essential parts of the Fold experience, enabling everything from capturing moments to multitasking effortlessly. We're glad these features made a positive impression during your use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The device offers outstanding picture quality and smooth performance, both essential parts of the Fold experience, enabling everything from capturing moments to multitasking effortlessly. We're glad these features made a positive impression during your use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US